"Needs an update, smells old in the foyer. Doors are very heavy. Mattress was terrible but I had a great sleep! I liked being very warm. The reception ... " More
2 Mar 2024 by Reception Manager
Dear Louise, Thank you for your review for recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely Manager
10 Sep 2019 by AR
Thank you for the feedback. We are happy you had a pleasant stay.
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. 3 meeting rooms and coworking spaces are available. The business-friendly The Rose & Crown Hotel, Sure Hotel Collection by Best Western also features a terrace, coffee/tea in common area, and laundry facilities. Free self parking is available. This 3-star Tonbridge hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
The Rose & Crown Hotel, Sure Hotel Collection by Best Western offers 55 accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath. This Tonbridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The hotel hosts a free manager's reception daily.
The Oak Room – This restaurant only serves breakfast.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and mobile payments. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
