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"The pool area is great and the rooms are a nice size. It was also nice and quiet at night. Comfortable bed " More

By a verified traveller on Tue 31 Dec 2019

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Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£50* Per night/room 14 Apr - 15 Apr

Family Room, Multiple Beds (Classic)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Privilege, Room, 1 Double Bed, Lake View, Lakeside

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Suite, 1 Double Bed, Lake View, Lakeside

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds (Classic)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mercure Maidstone Great Danes Hotel. During your stay, you'll be within walking distance of Leeds Castle. Features include free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, body wraps or facials at Exquisite Beauty Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the clean guestrooms and the breakfast
  • Just a 5-minute drive from Leeds Castle and 6 minutes from Mote Park
  • Pets welcome for a fee

Mercure Maidstone Great Danes Hotel ratings based on 20 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Maidstone Great Danes Hotel

Everyone (16) Couples (4) Family (2)
2 out of 5

Posted by on 1 Nov 2022

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Comment from Hotel Management

4 Nov 2022 by Pravin

Dear John,Thank you for taking the time to share your feedback. We look forward to welcoming you back to our hotel very soon!Kind regardsPravin SardinhaOperations Manager

4 out of 5

Posted by on 20 Feb 2020

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Comment from Hotel Management

21 Feb 2020 by Dominic

Thanks for your review. Hope to see you back again soon. Regards

4 out of 5
The pool area is great and the rooms are a nice size. It was also nice and quiet at night. Comfortable bed

Posted by on 31 Dec 2019

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Comment from Hotel Management

31 Dec 2019 by Dominic

Thanks very Much for your feedback. Hope to see you back again soon. Best wishes for the new year.

3 out of 5

Posted by on 27 Nov 2019

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Comment from Hotel Management

29 Nov 2019 by Pravin

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Maidstone Great Danes Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pravin Sardinha Operations Manager

4 out of 5
Very good for the price. Hotel was clean, staff friendly and helpful, extremely comfortable bed, great parking and lovely garden. Downside was the breakfast was fairly disappojuring,

Posted by on 10 Nov 2019

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Comment from Hotel Management

10 Nov 2019 by Dominic

Thank you for staying with us. Our breakfast does receive great reviews but I am sorry we did not meet your expectations on this occasion. Hope to see you again soon. Regards

3 out of 5
Hotel ok parking not bad room was musty and seemed someone had been smoking in there before us, this dissipated as window was open. Curtains dirty bed nice and comfortable bathroom bit small, not enough space for putting clothes, breakfast good staff very helpful, we have stayed here before and will again

Posted by on 22 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by Dominic

Thank you for your review and comments which have all been carefully noted and will be acted upon. I apologise if the room was musty and thank you for the positive comments about the team. Glad you enjoyed your breakfast. Hope to see you back again in the near future Sincerely

4 out of 5

Posted by on 8 Sep 2019

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Comment from Hotel Management

9 Sep 2019 by Dominic

Thanks for staying with us. We appreciate your review Best wishes

4 out of 5

Posted by on 27 Aug 2019

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Comment from Hotel Management

29 Aug 2019 by Pravin

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Maidstone Great Danes Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pravin Sardinha Operations Manager

3 out of 5
Nice enough hotel and good stay, certainly not a 4 star hotel. View from the grounds of the back of the hotel makes it look run down. The rooms were ridiculously hot and the smallest fan was for 3 people. No where to keep anything cool, including no ice machine, which would be very handy when you have small child. Especially as we were staying in a family room The good sides was the breakfast, the leisure facilities and the modern dining area. The bad sides was the room facilities, the rundown parts of the hotel and some of the staff who work in the restaurant who were very rude. 3 stars.

Posted by , from London on 30 Jul 2018

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Comment from Hotel Management

20 Sep 2018 by Keelan

Dear Philo, Thank you for taking the time to tell us about your experience at the Mercure Maidstone Great Danes Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Keelan Harris Operations Manager

4 out of 5

Trying to improve

Pros: Friendly staff and its postion near rhe motorway.
Cons: Decor
Location: It is very close to the motorway so a good place to stay if going to Europe
We had a great stay. The staff are helpful. TheGeat Danes is being refurbished and will be much better when complete.

Posted by on 19 May 2018

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About the Mercure Maidstone Great Danes Hotel

Location Hollingbourne, Maidstone, England ME17 1RE

Property Features

Mercure Maidstone Great Danes Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and 12 meeting rooms are available. Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Maidstone Great Danes Hotel. Self parking is free. This 4-star Maidstone hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 3 levels
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Maidstone Hollingbourne Station (1.8 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Mercure Maidstone Great Danes Hotel offers 126 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 11:00 AM.

Arts – This brasserie serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

  • Golfing nearby

Spa Services

Exquisite Beauty Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 30 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Humane animal treatment
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Great Danes Hotel
  • Maidstone Great Danes Hotel
  • Maidstone Mercure
  • Mercure Great Danes
  • Mercure Great Danes Hotel
  • Mercure Great Danes Hotel Maidstone
  • Mercure Hotel Great Danes
  • Mercure Hotel Great Danes Maidstone
  • Mercure Maidstone Great Danes
  • Mercure Maidstone Great Danes Hotel
  • Ramada Hotel Maidstone
  • Maidstone Ramada
  • Ramada Maidstone
  • Mercure Maidstone Great Danes
  • Mercure Maidstone Great Danes Hotel Hotel
  • Mercure Maidstone Great Danes Hotel Maidstone
  • Mercure Maidstone Great Danes Hotel Hotel Maidstone

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.