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"The hotel is quite nice upon entering and it is in a great, peaceful location. My room was tidy when I checked in but upon closer inspection you notic ... " More

By a verified traveller on Fri 24 Jan 2020

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Hotel Description

The breakfast at Castle Inn Hotel, BW Signature Collection by Best Western gets good marks from our customers. During your stay, you're just a quick walk from Lake District National Park. Free WiFi in public areas, free self-parking and an indoor pool are available. Built in 1770, this 4-star hotel has 45 rooms over 2 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer 24-hour room service, flat-screen TVs and premium bedding
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front-desk safe and meeting rooms
  • On-site recreation includes an outdoor tennis court, a health club and a steam room
  • Guests speak favourably about the location and the pool
  • Steps from Lake District National Park and 15 minutes on foot from Lake District Wildlife Park

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£88* Per night/room 3 May - 4 May

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Room, 2 Single Beds, Accessible, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Family Suite, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Castle Inn Hotel, BW Signature Collection by Best Western ratings based on 7 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Castle Inn Hotel, BW Signature Collection by Best Western

Everyone (5) Couples (2)
3 out of 5
The hotel is quite nice upon entering and it is in a great, peaceful location. My room was tidy when I checked in but upon closer inspection you notice several things that need improvement. The lampshades and even the wall over the bed were dusty. The curtains were dirty/stained. The mattress feels very old and used as it sags towards the middle of the bed so it's not comfortable with two people sleeping there. The bathroom was fine but it suffers from false advertising as the shower should be advertised as a dripper. Its very low pressure so you have to be under this micro waterfall for about 30 minutes in order to get properly washed. Additionally the fan in the bathroom didn't work. The floor creaks a bit and the room entrance door was hard to close due to being slanted in relation to the door frame. This can give the room a bit of a personality so I didn't really mind the floor and the door. What really disappointed me was the uncleanliness and the problems with the bed and the shower.

Posted by on 24 Jan 2020

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4 out of 5

Reasonably priced hotel near the lakes distillery

We booked this hotel due to it’s close proximity to the lakes distillery as we were booked on a tour there. We stayed for one night in an executive room. The room was well presented and clean. It was a good size & was adequate for our stay. It can be quite difficult to find a reasonably priced hotel to stay for one night on a weekend in the lakes, so this hotel was perfect.

Posted by , from wigan on 4 Sep 2018

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4 out of 5

Nice hotel with a beautiful garden with only 1 -

Hotel is very nice and staff who work in it are very nice and helpful people. The only thing that wasn't nice was the food in the restaurant. I won't recommend eating in there and instead finding somewhere else to eat. I would however stay in this hotel again.

Posted by on 17 Aug 2017

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3 out of 5

Picturesque views of surrounding Lake District

My mother uses a wheelchair quite a lot, but luckily can get out and walk, otherwise the conservatory would have been out of bounds, as would the attached bar area ( unless we had gone around the outside of the hotel). This should be made clear on the website. Also it was difficult to get through the doors whilst pushing a wheelchair, and there are stairs everywhere. Fine hotel if you are able bodied.

Posted by , from Washington. Tyne and Wear. on 24 Jul 2017

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3 out of 5

In the most beautiful area in the world , NO VIEW

Pros: It was an Hotel which doesn't stand out.
Cons: It does not inspire us to return , and the cost of Breakfast , you are Joking !
Location: Wonderful . The most beautiful place in the world.
Nothing sets this apart as special . You have asked for more . There is NOTHING WHICH SETS THE HOTEL APART . GOT IT?

Posted by , from Yorkshire on 17 Jul 2017

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3 out of 5

Disappointed

Room no kettle. Request booked single beds. Informed no staff to address concerns. Moved room to address concern. Request food at bar when requested to sign for food humiliated by staff member in front of guests stating I did not have the authorisation to access this further delay to check with reception left me disgusted when the problem was clearly reception not addressing the change of room due to inadequate facilities provided. Let down embarrassed. Did not make a fuss simply left.

Posted by , from Emsworth West Sussex on 23 May 2017

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1 out of 5

Disappointingly Dismayed

I was very much looking forward to this trip and this hotel was a complete let down. I did not sleep! Our room is out to the far side of the hotel and has d a front door with glass panels that let the light shine through straight onto your face. It was not well soundproofed as you can hear every rustle of the wind. Furthermore we were next to a room that created regular intermittent (but for significant and disturbing periods) noise - I think it was the boiler! We were disappointed as we approached the room after checking in - the first glance is of three laundry trolleys full of bags that lines the outer side of our room building. Ridiculous! We felt we had been shoved outside like unwanted dirty laundry because we did not book through their site! The jacuzzi was broken and we told it had been for some time but no one had come to repair it. If we had known about this we would not have booked as a jacuzzi, steam room and sauna were imperative as we are in the Lakes for a Sporting Event. Hence sleep and relaxation was important but not achieved when today is very important. The pool was not warm, the steam room was not working properly either. The welcome tray in the room was minimal - usually they are much more generous! The food was overpriced. We were duped as we booked thinking we had got breakfast included as was same price as on another website where I had originally found the hotel - however we were shocked on arrival that we had paid the same price and got less plus a terrible room and poor facilities. We opted not to pay extra and already have not achieved value for money. I am so upset at this. I expected better. It has ruined half our trip. To make matters worse - this room is so far away from the main bedrooms that wifi cannot reach!!! Our mobile reception was poor - non existent and the free wifi cannot be reached adequately. We are having to use our mobile dongle from home. Thank goodness we brought it!!! This room needs reviewing by a Best Western Site Manager and we have told customer services who are going to investigate. I would also suggest that the website pictures give the impression of being placed on the Lake - we'll that is far from the truth.

Posted by on 15 Apr 2014

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About the Castle Inn Hotel, BW Signature Collection by Best Western

Location Bassenthwaite, Keswick, England CA12 4RG

Property Features

As a guest of Castle Inn Hotel, BW Signature Collection by Best Western, you'll find an indoor pool, an outdoor tennis court, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, an arcade/games room, and a garden are also featured at the business-friendly Castle Inn Hotel, BW Signature Collection by Best Western. Self parking is free. This 4-star Keswick hotel is smoke free.

  • 45 guestrooms or units
  • 2 levels
  • Built in 1770
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Manchester (MAN) (213 km / 132.4 mi)
  • Parking: Free self parking

Room Amenities

Castle Inn Hotel, BW Signature Collection by Best Western offers 45 forms of accommodation with a safe and a hairdryer. Beds feature premium bedding. 32-inch Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Keswick hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Luxury bedding
  • Shower and tub combination
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Heating
  • Portable fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 9:30 AM.

Castle Inn Hotel, BW Signature Collection by Best Western has a restaurant on site.

Castle Inn Tavern – This bar specialises in local and international cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a health club and a sauna.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 5.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • No lifts
  • 24-hour check-in
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 16.50 for adults and GBP 7.50 for children (approximately)
  • Late check-out fee: GBP 30 (subject to availability)
  • Crib (infant bed) fee: GBP 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Castle Inn Hotel Keswick
  • Castle Inn Hotel BW Signature Collection Best Western Keswick
  • Best Western Plus Castle Keswick
  • Best Western Plus Lake District Keswick Castle
  • Bassenthwaite Best Western
  • Best Western Plus Castle Hotel Bassenthwaite
  • Best Western Keswick
  • Best Western Castle Hotel
  • Best Western Bassenthwaite
  • Best Western Plus Lake District Keswick Castle Inn Hotel
  • Castle Inn Hotel BW Signature Collection Best Western
  • Castle BW Signature Collection Best Western Keswick
  • Castle BW Signature Collection Best Western
  • BW Signature Collection Keswi
  • Castle Inn Hotel, BW Signature Collection by Best Western Hotel
url importing https://www.ebookers.com/Keswick-Hotels-Castle-Inn-Hotel,-BW-Signature-Collection-by-Best-Western.h527764-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.