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3.5 out of 5

"Service and food quality In the Asian restaurant was excellent. We found service on the outside terrace poor. We waited half an hour for our drinks ... " More

By a verified traveller on Sun 20 Sep 2020

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Hotel Description

Lodore Falls Hotel & Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Derwentwater. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. This 4-star hotel has 87 rooms. This property offers pet-friendly amenities, such as food and water bowls. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer 24-hour room service, flat-screen TVs and electric kettles
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at 2 AA Rosette Lake View, a fine-dining restaurant that serves British cuisine
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, body treatments or facials at the spa
  • Amenities include a front-desk safe, 2 meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the restaurant
  • Steps from Lodore Falls and 4 minutes on foot from Derwentwater
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Lodore Falls Hotel & Spa ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Lodore Falls Hotel & Spa

Everyone (1) Family (1)
4 out of 5

Posted by on 25 Sep 2020

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3 out of 5
Service and food quality In the Asian restaurant was excellent. We found service on the outside terrace poor. We waited half an hour for our drinks to arrive and then one of the three drinks ordered had been forgotten. Similarly in the Lake View restaurant service was so slow that on one occasion we just gave up and left. Disappointing for what is supposed to be a 4 star establishment.

Posted by , from Sussex on 20 Sep 2020

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About the Lodore Falls Hotel & Spa

Location Borrowdale, Keswick, England CA12 5UX

Property Features

Lodore Falls Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. Lodore Falls Hotel & Spa also features a terrace, a garden, and a fireplace in the lobby. Self parking is free. This 4-star Keswick hotel is smoke free.

  • 87 guestrooms or units
  • 2 dining venues
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Lodore Falls Hotel & Spa offers 87 forms of accommodation with complimentary bottles of water and complimentary bathrobes. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided once per stay.

  • In-room dining (24 hours)
  • Flat-screen television
  • Electric kettle
  • Combined shower/bath
  • Cots (surcharge)
  • Housekeeping (once per stay)
  • Hairdryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Ensuite bathroom

Food & Drink

2 AA Rosette Lake View – This fine-dining restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Lake View Lounge – This lobby lounge serves lunch and light fare. A children's menu is available. Open daily.

Mizu Pan Asian – This fine-dining restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials, body scrubs and body treatments.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Minimum age to access spa is 16
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property enforces a strict dress code in the lake view restaurant.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Cots (infant beds) are available for GBP 7.5 per night.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children ages 16 and 17 are allowed to use the spa only when accompanied by an adult. Children under age 16 are not permitted in the spa.

Spa access is included for Deluxe Suite bookings. Guests booked in Standard, Classic, and Lake View rooms may access the spa for a 4-hour time slot, subject to availability. The spa fee is GBP 25 per person on weekdays and GBP 35 per person on weekends.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Crib (infant bed) fee: GBP 7.5 per night
  • Rollaway bed fee: GBP 25.0 per night
  • Spa fee: GBP 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lodore Falls Hotel Keswick
  • Lodore Falls Hotel
  • Lodore Falls Keswick
  • Lodore Falls
  • Lodore Falls Hotel & Spa Hotel
  • Lodore Falls Hotel & Spa Keswick
  • Lodore Falls Hotel & Spa Hotel Keswick

You should know

  • Pool access available from 8:00 AM to 8:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.