- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, quick service very professional staff.
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Located in Keswick, The Borrowdale Hotel is in a rural location. Lodore Falls and Crosthwaite Church are local landmarks, and some of the area's attractions include Lake District Wildlife Park and Rookin House Activity Centre. Our guests appreciate the hotel's quiet location.
The room allocated was not as described in your correspondence to me namely a twin room with a seating area. The staff arranged another room after we had unpacked and had to repack to move. I am 80 years old and do not need to carry luggage up four flights of stairs. The food, the staff, the service, was very good, room allocation not so. I'm not sure where the responsibility lies for such problems but sort it out, please.