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"The staff of the hotel are so nice and friendly that one feels really at home, and then you do not care about old style management " More

By a verified traveller on Fri 14 Apr 2017

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Hotel Description

Our customers tell us that they enjoy the overall value at Hotel Ukraine. During your stay, you're just a quick walk from Independence Square. You'll find features such as free WiFi in public areas, plus 2 restaurants and a bar. Built in 1961, this 4-star hotel has 368 rooms over 14 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each room.

  • Air-conditioned rooms with deep-soaking bathtubs, cable TV and room service (during limited hours)
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the value of their stay and the area's walkability
  • Just a 4-minute walk from Independence Square and 12 minutes on foot from Mariyinsky Palace
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee

Economy Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£51* Per night/room 1 Nov - 2 Nov

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Family Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Duplex

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Luxury Suite

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Hotel Ukraine ratings based on 40 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Ukraine

Everyone (23) Couples (3) Business (1) Family (1) Other (3) Friends (4)
4 out of 5

Posted by on 4 Aug 2019

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Comment from Hotel Management

7 Aug 2019 by Ukraine hotel

Dear Guest! Thank you for your review. We would like to express our gratitude and appreciation for you choose the Hotel "Ukraine" for you stay. We Appreciate your opinion about hotel Ukraine. We hope to see you soon. Best regards, Ukraine hotel

4 out of 5

Posted by on 8 Jul 2019

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Comment from Hotel Management

11 Jul 2019 by hotel Ukraine

Dear Guest! Thank you for your rating and we hope that we`ll have the pleasure of welcoming you back again soon! Kind regards, Ukraine Hotel team!

4 out of 5
Excellent housekeeping with attentive staff, smooth check in and check out , buffet breakfast was adequate to start the day with different varieties for jhot foods daily. In heart to city so easily acceaaible to malls ans major tourist attractions and hop in hop off bus. Great bars and shisha places locally. Room were spacious and good double bed. Tv channels need upgrade as we had 5 different rooms but every room had different tv channels which was bizarre. Some rooms have led tv some had old school tv which needs a change as quality of screen view is poor. City tax need to be paid at hotel. Otherwise we had a great time in kiev and excellent stay at hotel.

Posted by , from London on 19 Jun 2019

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Comment from Hotel Management

22 Jun 2019 by hotel Ukraine

Dear Guest, thank you for taking the time to leave your rating following your recent stay with us at Ukraine Hotel! We are happy to know that you were satisfied with our hotel! We will be glad to welcome you again in the nearest future! Kind regards, Ukraine Hotel team!

4 out of 5
Very gentle staff, free water at the room, perfect cleaning

Posted by on 19 Jun 2019

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Comment from Hotel Management

22 Jun 2019 by hotel Ukraine

Dear Guest, thank you for taking the time to leave your rating following your recent stay with us at Ukraine Hotel! We are happy to know that you were satisfied with our hotel! We will be glad to welcome you again in the nearest future! Kind regards, Ukraine Hotel team!

5 out of 5
Great old style hotel. we had a massive room with a view over the main square and fabulous skyline and buildings . Great location .

Posted by on 13 May 2019

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Comment from Hotel Management

15 May 2019 by hotel Ukraine

Dear Guest, thank you for taking the time to leave your rating following your recent stay with us at Ukraine Hotel! We are happy to know that you were satisfied with our hotel! We will be glad to welcome you again in the nearest future! Kind regards, Ukraine Hotel team!

1 out of 5

Posted by on 1 Feb 2019

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Comment from Hotel Management

29 Apr 2019 by hotel Ukraine

Dear Guest! Thank you for your rating and we hope that we`ll have the pleasure of welcoming you back again soon! Kind regards, Ukraine Hotel team!

4 out of 5

A forgotten kindness

Pros: situation ans staff
Cons: furniture and put new tv
Location: hotel is situated on the central place and all entertainments are available
The staff of the hotel are so nice and friendly that one feels really at home, and then you do not care about old style management

Posted by on 14 Apr 2017

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Comment from Hotel Management

18 Apr 2017 by manager

Hi, Dear Guest! Thank you for your review. We are very pleased that overall you were satisfied with the accommodation in the Ukraine hotel. We would definitely consider the offer about renovation of furniture and TV. Hope to see you again and prove that comfort and positive impression of our guests is the main target for the Ukraine hotel team. Thank you once again. Best regards, Ukraine hotel team

5 out of 5

Good price and location

I've stayed here several times mostly due to the low price and excellent location. It's an old Soviet style hotel but perfectly comfortable. 24 hour bar and breakfast is ok. I can sleep late without maid service disturbing me but room will be cleaned as soon as I go downstairs. Reception organize cheap taxis to the airport. I've never had and issues there.

Posted by on 11 Feb 2017

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Comment from Hotel Management

28 Feb 2017 by Manager

Hi, Dear Guest! Thank you for your review. We are very pleased that overall you were satisfied with the accommodation in the Ukraine hotel. Hope to see you again and prove that comfort and positive impression of our guests is the main target for the Ukraine hotel team. Thank you once again. Best regards, Ukraine hotel team

2 out of 5

Excellent location, shame about the staff and room

Pros: Location
Cons: Room heating is insufficient. Great high ceilings, but only a small radiator to heat the room. No remote control for the air-con. Room temp 16ºC
Location: This hotel is all about location. Get out of the hotel and enjoy all the wonderful attractions nearby. Great culture and history to learn about.
The staff do not actively engage, but this is not necessarily all their fault. The reception desk almost hides the receptionist and unless they look up, they do not see you. I didn't feel welcomed or like a guest they wanted to look after. I did arrive early, about 11:30 and the receptionist (I think her name was Sophia) was only interested in guests checking out. Had no time for me at all. I asked if I can leave my luggage and she just pointed back from where I came from. After asking another staff member I finally found the luggage storage and went off to explore Kiev. On my return, a group of about 14 students were checking in. Rather than deal with the guests as a group, each guest was checked in individually with only 2 receptionist. After about 15 minutes, finally a third receptionist came to help out. I waited patiently in the queue and the guest behind me decided to stand closer to the desk. The third receptionist decided to check that guest in before me. I was not happy, but still waited patiently. Finally once served by Olga, I didn't feel welcomed. The main issue was about the additional tax payment required. I was happy to pay, but she was distracted by another guest complaining to another receptionist and was not focused on me at all. Finally after 30 minutes plus I have my room key and no directions to my room. Overall very poor service. The room wasn't much better, but not enough characters left to explain.

Posted by , from London on 5 Feb 2017

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Comment from Hotel Management

13 Mar 2017 by manager

Hi, Dear Vincent. Thank you for the review. We are pleased that you were satisfied with the perfect location of the hotel. Also we are very sorry that you were disappointed with the staff’s attitude to the guests. We can promise you that we will definitely clarify the situation and take all necessary measures to make sure that it will not happen again. We are grateful that you are not indifferent; thanks to you we have an opportunity to improve our weaknesses. Hope to see you again and prove that comfort and positive impression of our guests is the main target for the Ukraine hotel team. Thank you once again. Best regards, Ukraine hotel team

2 out of 5

Oh dear

The staff are indifferent and unhelpful. I was given a room number to take to the floor key keeper who didn't speak English, and who waved me to wait whilst she continued to clean a room for some time. Further, reception ordered me a fixed price taxi fare which was doubled upon arrival by the driver (I was locked in car).The hotel response was "It's not our problem". Breakfast dull, hotel location good.

Posted by on 24 Jun 2009

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Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2659 square feet (247 square metres) and includes conference centres. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Ukraine. A round-trip airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Kiev hotel.

  • 1 building
  • 368 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 2659 sq ft of conference space
  • 247 sq. m of conference space
  • Built in 1961
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Kiev (KBP-Borispol Intl.) (36 km / 22.4 mi)
  • Train station: Kiev Passajirskii Station (4.6 km / 2.9 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hotel Ukraine offers 368 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Cable televisions are provided. Bathrooms include a bath with a deep soaking bath and a rainfall showerhead, and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Hypo-allergenic bedding
  • Bathtub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Telephone
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Ukraine – This restaurant serves breakfast, lunch and dinner.

Mariinskiy – This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Spa Services

  • Manicures and pedicures

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: UAH 300 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 16 years old. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 16 years old. Noise-free guestrooms cannot be guaranteed.

  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • 24-hour check-in
  • Number of children who can stay for free – 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: UAH 400 per night
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: UAH 41.73 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between UAH 400 and UAH 400 for adults, and UAH 400 and UAH 400 for children (approximately)
  • Airport shuttle fee: UAH 1200 per person (one-way)
  • Self-parking fee: UAH 50.00 per day
  • Pet fee: UAH 300 per pet, per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Ukraine
  • Ukraine Hotel
  • Hotel Ukraine Kiev
  • Ukraine Kiev
  • Best Eastern Ukraina Kiev
  • гостиница Украина
  • отель Украина
  • готель Україна
  • Ukraine Kyiv
  • Hotel Ukraine Kyiv
  • Hotel Ukraine Kiev
  • Hotel Ukraine Hotel
  • Hotel Ukraine Hotel Kiev

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Hotel Ukraine offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.