22 Aug 2019 by Violetta Golosiuk-Assistant Front Office Manager
Dear Guest, Thank you very much for such positive feedback following your recent stay at ibis Kiev Railway Station! It is our greatest pleasure to know that you enjoyed your stay with us. I will share your comments with all our team. It will certainly motivate and inspire them to continuously improve the service we provide and to make our guests happier. We are looking forward to see you among our frequent guests in the nearest future! Sincerely
4 Oct 2018 by Evgenia Bykovtseva
Dear Gintautas, Thank you for choosing ibis Kiev Railway Station hotel for your accommodation in Kiev and for your feedback. We appreciate your positive comments regarding our convenient location, clean and comfortable rooms, pleasant staff and quality of breakfast; it is very important for us and serves as an additional encouragement for all of our colleagues. Please accept my sincerest apologies for the situation in the restaurant. Let me assure you that the hotel administration has taken all measures and conducted appropriate conversation with our staff and managers and i sincerely hope that such situations will not become the reason of discomfort for our Guests in the near future. Thank you again for your comments. We would be more than happy to welcome you back at ibis Kiev Railway Station hotel soon. Sincerely, Evgenia Bykovtseva - Quality Manager
27 Aug 2018 by Evgenia Bykovtseva
Thank you for sharing the fantastic review with us, Colin! We're happy to hear that overall you had a pleasant stay with us at ibis Kiev Railway Station. It's wonderful to know that you appreciated our helpful service as well as our modern rooms, convenient location and quality of services in the restaurant. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We look forward to hosting you again the next time you're in Kiev. Warm regards,
5 Jun 2019 by Olga VOVKOGON - Front Office Manager
Dear Guest, Thank you very much for finding time to share impressions following your recent stay at ibis Kiev Railway Station hotel. It is our greatest pleasure to read your wonderful review highlighting room facilities, breakfast and especially proficiency of our team members. Please allow me to express my sincerest apologies for the inconveniences you have experienced. In ibis we strive to provide excellent service to all of our guest and we are very grateful for you sharing your comments and concerns as it helps us a lot to detect weak points and to improve the service we provide. We sincerely hope to welcome you back in the nearest future. Kind regards, Olga VOVKOGON Front Office Manager
Due to COVID-19, this property’s food and beverage options may be limited.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1001 square feet (93 square metres) and includes conference rooms. The eco-friendly Ibis Kiev Railway Station also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 3-star Kyiv hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free parking nearby
Ibis Kiev Railway Station offers 281 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Ibis Kitchen Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.
Ibis Kitchen Bar – On-site bar. Open 24 hours. Open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Tourism Pledge.