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"Great (and historic) place, helpful staff and excellent scenery, especially, during the night. The only problem at this hotel is that they don't have ... " More

By a verified traveller on Thu 04 May 2017

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Classic Room Panaroma View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£87* Per night/room 30 Jan - 31 Jan

Classic Superior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Room Garden View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Hôtel Des Mille Collines's great location gets high marks from our customers. During your stay, you're just a quick walk from Union Trade Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. Built in 1973, this 4-star hotel has 112 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a plasma TV in each room.

  • Air-conditioned rooms with separate sitting areas, 24-hour room service and plasma TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The 3 restaurants, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and a fitness centre
  • Guests speak favourably about the helpful staff and the restaurant
  • Just a 1-minute drive from Union Trade Center and 5 minutes from Kigali Genocide Memorial Centre
  • Airport shuttle service available for a fee

Hôtel Des Mille Collines ratings based on 2 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hôtel Des Mille Collines

Everyone (1) Business (1)
2 out of 5

Very dated hotel with small beds

The hote is very dated and the rooms are small with small beds and old bathrooms. The hot water was not working in the evening when I wanted to take a bath I expect this at £25 hotels in Rwanda but not at £150. Breakfast was slow as there was not enough workers in comparison to the number of guests. No idea why anyone would stay at this dated hotel when the much more comfortable, newer and better facilities Ubumwe Grande hotel is just next door for less money. Overall very disappointing.

Posted by , from Cardiff, UK on 24 Mar 2018

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Comment from Hotel Management

26 Mar 2018 by Jolly

Dear James, Thank you for taking your time to share your review from your recent stay. We regret to learn that your stay was not to your expectation and apologize for the issue you encountered with hot water as there was a technical malfunction in the past few days which has been fixed. Regarding the facility, we are planning a refurbishment that will allow us offer improved services especially the rooms. Nonetheless, the hotel has beautiful greenery, open space that allows one to take in good fresh air, one of the biggest swimming pools in town and breathtaking views over the hills of Kigali. In the interim, please know that your feedback is very valuable to us. Looking forward to hosting you on your next visit to Rwanda. Warm Regards,

5 out of 5

Great place to stay.

Great (and historic) place, helpful staff and excellent scenery, especially, during the night. The only problem at this hotel is that they don't have sound-proof window. The music playing by the swimming pool or the sound of people chatting in the terrace might prevent you from a good early night sleep.

Posted by on 4 May 2017

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Comment from Hotel Management

16 May 2017 by Denis Wollner

Dear Anonymous , Thank you for taking time to share your review and for choosing to stay with us. We are glad to hear you enjoyed your stay and most importantly scenery and history. In regards the sound, we are delighted to inform you that we are planning a hotel refurbishment that will allow us to offer new and improved services such as renovated rooms. We are looking forward to welcoming you back to our hotel on your next visit. Warm Regards,

About the Hôtel Des Mille Collines

Location 2KN 6th Ave, Kigali,

Property Features

Hôtel Des Mille Collines offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A poolside bar, and A bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Hôtel Des Mille Collines. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Kigali hotel.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1973
  • Buffet breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kigali (KGL-Kigali Intl.) (11.2 km / 7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hôtel Des Mille Collines offers 112 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets, down comforters and premium bedding. 25-inch Plasma televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • In-room dining (24 hours)
  • Plasma television
  • Digital channels
  • Egyptian cotton linens
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer available
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily.

Panorama Restaurant – This restaurant serves breakfast and dinner.

La Piscine – This tapas bar serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Des Mille Colines
  • Des Mille Colines Kigali
  • Hotel Des Mille Colines
  • Hotel Des Mille Colines Kigali
  • Hotel Mille Colines
  • Mille Colines
  • Hôtel Mille Collines Kempinski Kigali
  • Hôtel Mille Collines Kempinski
  • Mille Collines Kempinski Kigali
  • Mille Collines Kempinski
  • Hôtel Mille Collines Kigali
  • Hôtel Mille Collines
  • Mille Collines Kigali
  • Mille Collines
  • Hôtel Des Mille Collines by Kempinski
  • Hôtel Des Mille Collines Hotel
  • Hôtel Des Mille Collines Kigali
  • Hôtel Des Mille Collines Hotel Kigali
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.