31 May 2019 by M
Thank you for the review, it was a pleasure for us to give you a good enough experience with us. We apologize however for the lack of connection as you stated but we do hope that you consider booking with us again in the future. Please do have a good day.
Eden Gardens Wellness Resort & Spa offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business centre. A rooftop terrace, tour or ticket assistance, and gift shops/news stands are also featured at the eco-friendly Eden Gardens Wellness Resort & Spa. This 4-star Kingston hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Eden Gardens Wellness Resort & Spa offers 18 forms of air-conditioned accommodation with minibars (stocked with some free items) and a safe. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
Guests are served a free full breakfast daily from 7 AM to 10 AM.
Tulips Restaurant – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Black Orchid – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Black Orchid – This restaurant specialises in Italian cuisine and only serves dinner. Open selected days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Eden Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.