3 Sep 2017 by Reservation Department
I am sorry you did not enjoy your stay and that the wifi was not working, we will make sure to improve that. The room type you book was the cheapest room type, that was the Loft with NO AC, so I am very confused as to why you were surprised there was no AC, 1 room type does not have AC, the rest of the rooms have AC
Lilford Mews Suites offers its guests laundry facilities. The front desk is open around the clock. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Kingston apartment.
Available in all rooms: Free WiFi
Free self parking
Lilford Mews Suites offers 18 forms of accommodation with coffee/tea makers and an iron/ironing board. This accommodation offers separate living rooms. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include baths or showers and complimentary toiletries. This Kingston apartment provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered on a limited basis and hairdryers can be requested.
Special check-in instructions:
There is no front desk at this property. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation.
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.