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4.3 out of 5

"i had a very good upgrade by the manager who took us to our room. we had complementary fruit plate " More

By a verified traveller on Mon 07 Oct 2019

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Premium Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
£138* Per night/room 30 Jul - 31 Jul

Signature Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Signature Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Terra Nova All Suite Hotel gets good marks from our customers. During your stay, you're just a quick walk from Devon House. Features include free WiFi in public areas, plus 3 restaurants and an outdoor pool. This 4-star resort has 46 rooms. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with iPod docking stations, flat-screen TVs and minibars
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at The Regency Room, a fine-dining restaurant that serves international cuisine
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the comfortable guestrooms and the helpful staff
  • 9 minutes by foot from Devon House and a 3-minute drive from Bob Marley Museum
  • Airport shuttle service available for a fee

Terra Nova All Suite Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Terra Nova All Suite Hotel

Everyone (1) Couples (1) Family (1)
4 out of 5
i had a very good upgrade by the manager who took us to our room. we had complementary fruit plate

Posted by on 7 Oct 2019

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Comment from Hotel Management

9 Oct 2019 by KDouglas

Thank you for sharing your experience with us. We appreciate your positive comments.

4 out of 5
A good well kept old fashioned colonial style hotel

Posted by on 6 Apr 2019

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Comment from Hotel Management

12 Jun 2019 by KDouglas

Thank you for your rating

5 out of 5

Homely feel to the hotel

Stayed at this fabulous hotel with my sister for the weekend. Staff friendly, helpful and accommodating.

Posted by , from Maryland on 28 Nov 2017

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Comment from Hotel Management

9 Jan 2018 by Shanique Leslie

Thank you for your feedback, we look forward to seeing you in the near future! All the best for the New Year!

About the Terra Nova All Suite Hotel

Location 17 Waterloo Road, Kingston, Saint Andrew

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Terra Nova All Suite Hotel offers its guests an outdoor pool, a spa tub, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business centre on site. A casino, a nightclub, and a terrace are also featured at the business-friendly Terra Nova All Suite Hotel. An airport shuttle (available 24 hours) is available for a fee. This 4-star Kingston resort is smoke free.

  • 46 guestrooms or units
  • 3 dining venues
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar or lounge
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Kingston (KIN-Norman Manley Intl.) (19.7 km / 12.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Terra Nova All Suite Hotel offers 46 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature premium bedding. 46-inch Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free buffet breakfast daily from 6:00 AM to 11:30 AM.

The Regency Room – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required.

The Terrace – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

The Pâtisserie – This delicatessen only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Terra Nova All Suite Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless checkout is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of: COVID-19 Guidelines (CDC); CovidClean (Safehotels - global expert); Ecolab (third-party expert - Global); COVID-19 Guidelines (WHO).

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines COVID-19 Health Protocol (Jamaica)
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Terra Nova All Suite
  • Terra Nova All Suite Hotel
  • Terra Nova All Suite Hotel Kingston
  • Terra Nova All Suite Kingston
  • Terra Nova All Suite Hotel Jamaica/Kingston
  • Terra Nova Kingston
  • Terra Nova All Suite Hotel Jamaica/Kingston
  • Terra Nova All Suite Kingston
  • Terra Nova All Suite Hotel Resort
  • Terra Nova All Suite Hotel Kingston
  • Terra Nova All Suite Hotel Resort Kingston

You should know

  • Terra Nova All Suite Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.