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"We experienced a confusion related to the roomm booking which was dealt with less than satisfactory by the staff on the night. However when we explani ... " More

By Danfest on Fri 06 Jan 2012

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Hotel Description

Our customers tell us they enjoy The Jamaica Pegasus Hotel's good location. During your stay, you're just a quick walk from Emancipation Park. Free breakfast, free WiFi in public areas and 2 bars are available. Built in 1973, this 3.5-star resort has 300 rooms over 17 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with iPod docking stations, 24-hour room service and LCD TVs
  • Free buffet breakfast offered
  • Free WiFi
  • Enjoy a bite to eat at 24 Seven Cafe, a café with garden views
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes an outdoor tennis court and a 24-hour fitness centre
  • Guests speak favourably about the WiFi and the location
  • Steps from Emancipation Park and 7 minutes by car from National Stadium

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£203* Per night/room 12 Jul - 13 Jul

Deluxe Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 2 Max

Royal Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal One Bedroom Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Jamaica Pegasus Hotel ratings based on 1 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for The Jamaica Pegasus Hotel

Couples (1)
3 out of 5

Not what I expected

We experienced a confusion related to the roomm booking which was dealt with less than satisfactory by the staff on the night. However when we explanijed this the next morning the staff on duty and the female Mananger on the day were exceptional. They resolved the problem quickly and professionally with a customer service approach which was second to none. The hotel is going through changes which has impacted on the quality you would expect and there is scope for further training for some of the staff at the front desk. The pool area is excellent, ther food is good the manager who resolved our booking and the male staff member are the kind of staff who are maintaining standards throughout the changes and are invaluable to the hotel

Posted by on 6 Jan 2012

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About the The Jamaica Pegasus Hotel

Location 81 Knutsford Boulevard, Kingston,

Property Features

The Jamaica Pegasus Hotel offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Free breakfast is served. Public spaces have free WiFi. Business amenities include a business centre and a limo/town car service. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly The Jamaica Pegasus Hotel. This 3.5-star Kingston resort is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 17 levels
  • 2 bars or lounges
  • Built in 1973
  • Buffet breakfast (free)
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Kingston (KIN-Norman Manley Intl.) (18.8 km / 11.7 mi)

Room Amenities

The Jamaica Pegasus Hotel offers 300 forms of accommodation with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Kingston resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast. An additional breakfast is available daily for a fee.

24 Seven Cafe – This café overlooks the garden. A children's menu is available. Open 24 hours.

The Polo Lounge – On-site restaurant.

24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at The Jamaica Pegasus Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Hotel Jamaica Pegasus
  • Hotel Pegasus
  • Hotel Pegasus Jamaica
  • Jamaica Hotel Pegasus
  • Jamaica Pegasus
  • Jamaica Pegasus Hotel
  • Pegasus Hotel
  • Pegasus Hotel Jamaica
  • Pegasus Jamaica
  • Pegasus Jamaica Hotel
  • Jamaica Pegasus Hotel New Kingston
  • Jamaica Pegasus New Kingston
  • Jamaica Pegasus Hotel Kingston
  • Jamaica Pegasus Kingston
  • The Jamaica Pegasus Hotel Kingston
  • Hotel Jamaica Pegasus
  • The Jamaica Pegasus Hotel Kingston
  • The Jamaica Pegasus Kingston
  • The Jamaica Pegasus Hotel Resort
  • The Jamaica Pegasus Hotel Kingston
  • The Jamaica Pegasus Hotel Resort Kingston

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.