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4.5 out of 5

"Property is modern and extremely clean. Staff are super friendly and service is excellent. Food setup excellent too. We have come to this hotel the ... " More

By a verified traveller on Thu 23 Jan 2020

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Standard Double Room, Balcony (3*)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£120* Per night/room 16 May - 17 May

Executive Double Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Junior Suite, Balcony ( Executive)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Double Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Sentido alpenhotel Kaiserfels, you'll be within walking distance of Mountain Cart. Features include free breakfast, free WiFi in public areas and a free ski shuttle.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Kaiserfels, a buffet restaurant with garden views
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to detox wraps, aromatherapy or body treatments at Beauty Vital
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 6.6 mi (10.6 km) from Fieberbrunn Cable Car and 6.9 mi (11 km) from Kitzbueheler Peak
  • Free ski shuttle service

Sentido alpenhotel Kaiserfels ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sentido alpenhotel Kaiserfels

Couples (1) Family (1)
4 out of 5
Property is modern and extremely clean. Staff are super friendly and service is excellent. Food setup excellent too. We have come to this hotel the last 3 years for skiing and love it. This year there was a large corporate group staying at hotel, and were loud until the early hours of next day which was frustrating as family found it difficult to sleep until noise stopped. Not our normal experience and I’d say unusual for hotel.

Posted by on 23 Jan 2020

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Comment from Hotel Management

11 Feb 2020 by Your lti alpenhotel Kaiserfels Team

Dear guests, thank you for your kind and positive recommendation and feedback. We are happy to have you as our regular guests and are sorry to hear, that your sleep was not as restful as usual. During winter season we do have some groups and team events in house; for next time we will have an even closer look on their behavior and noise. We are looking forward to your next visit with us and send warm regards from Austria

5 out of 5
Schön, dass wir spontan unseren Aufenthalt verlängern könnten!

Posted by on 4 Jul 2021

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Renovations + Closures

The property is closed between 5 November and 6 December.

Property Features

Have fun with on-site winter activities, including downhill skiing, cross-country skiing and snowboarding, and in warmer months enjoy kayaking and mountain biking. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Sentido alpenhotel Kaiserfels helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi. This eco-certified hotel also offers a complimentary children's club, a health club and a sauna. Parking is available for a fee. This 4-star Sankt Johann in Tirol hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Lift
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: St. Johann in Tirol Station (1.7 km / 1 mi)
  • Property shuttles: Free ski shuttle; airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sentido alpenhotel Kaiserfels offers 130 accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.

Kaiserfels – Overlooking the garden, this buffet restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding on site
  • Snowshoeing on site
  • Horse riding nearby
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Helicopter/aeroplane tours on site
  • Rock climbing nearby
  • Ice skating on site
  • Archery on site
  • Kayaking on site
  • Mountain biking on site
  • Ziplining nearby
  • Sledding on site
  • Playground on site
  • Rafting on site
  • Snow tubing on site
  • Rowing or canoeing on site
  • Ski equipment rentals on site
  • Golf lessons available nearby
  • Ski lessons on site
  • Cross-country skiing on site
  • Downhill skiing on site
  • Skydiving on site

Spa Services

Beauty Vital has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • lti alpenhotel Kaiserfels Hotel Sankt Johann in Tirol
  • lti alpenhotel Kaiserfels Hotel
  • lti alpenhotel Kaiserfels Sankt Johann in Tirol
  • lti alpenhotel Kaiserfels
  • lti alpenhotel Kaiserfels
  • Sentido alpenhotel Kaiserfels Hotel
  • Sentido alpenhotel Kaiserfels Sankt Johann in Tirol
  • Sentido alpenhotel Kaiserfels Hotel Sankt Johann in Tirol

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.