14 Jan 2020 by George.
Merci beaucoup pour votre évaluation de notre service et de notre propriété. Nous étudierons un mode de paiement par retrait de distributeur automatique de billets. Merci et nous vous souhaitons à nouveau la bienvenue. Cordialement, George.
All-inclusive room rates at Sultan Sands are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Sultan Sands are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Sultan Sands, you'll find 3 outdoor swimming pools, an outdoor tennis court, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars and a bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Spa services, a terrace, and a kid's club are also featured at Sultan Sands. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Kiwengwa hotel.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless
Free self parking
Sultan Sands offers 76 accommodations, which are accessible via exterior corridors and feature minibars and a safe. This accommodation offers separate sitting areas. Beds feature memory foam mattresses. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, slippers and hairdryers. Additionally, rooms include complimentary bottles of water and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Mwambao – On-site restaurant.
Kivuli Bar N Restaurant – Overlooking the ocean, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Mawimbi bar / Lounge – This pub overlooks the pool. Guests can enjoy drinks at the bar. Open daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Sultan Sands offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast and lunch. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.