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Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Single Beds, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Villa, 1 King Bed, Terrace (Plunge pool)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at Mercure Koh Chang Hideaway. During your stay, you're just a quick walk from Mu Ko Chang National Park. Free WiFi in public areas, 2 outdoor pools and a full-service spa are available. Built in 2006, this 4-star resort has 141 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and DVD players
  • Free WiFi and wired Internet
  • Enjoy ocean views while dining at The Bay
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Indulge with facials, massages or body scrubs at the spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, a fitness centre and a steam room
  • Guests speak favourably about the location and the helpful staff
  • Just a 4-minute walk from Mu Ko Chang National Park and a 4-minute drive from Lonely Beach
  • Airport and ferry terminal shuttle service available for a fee

Mercure Koh Chang Hideaway ratings based on 6 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Koh Chang Hideaway

Everyone (3) Couples (2) Family (1)
1 out of 5

Posted by on 18 Feb 2020

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3 out of 5
Pidin kun huoneessa oli tallelokero. Muuten hotelli ei vastannut odotuksia kun aamupala maksoi pienen omaisuuden tarjontaan nähden. Suihku oli huono, huoneesta ei nähnyt ulos vaikka on 4 tähden hotelli. Ranta on pieni ja kivinen eikä uimakelpoinen. Siksi vaihdoimme toiseen paikkaan kesken loman.

Posted by on 1 Feb 2020

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4 out of 5

Posted by on 18 Nov 2019

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5 out of 5

Posted by on 17 May 2019

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4 out of 5

1zimmer 8chinesen

zmmer mit ool direkt tool man kann jederzeit schwimen direkt vom zimmer sauer und komfortabel Leider 2 tagesgäste chinesen feiern 8 leute in einem zimmer Da pro zimmer bezahlt wird lärm bis 4 uhr frùh beschwerde dann ruhe entschädigung abendbuffet gratis,war toll Sonst aufenthalt sehr angenehm Achtung wenn ann rausgeht essen zum thurtl wird mann bei rechnung abezockt Moni und franz

Posted by on 15 Apr 2015

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5 out of 5

super

-2 piscines, une au pied des chambres pour faire des longueurs et une plus familliale, bien pensée pour les enfants en bas âge, super. -la chambre manque d'espace de rangements. -Belle plage. -Réception vaste et acceuillante, bien pensée. -Fitness

Posted by on 21 Dec 2014

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Renovations + Closures

This property is closed from 1 June 2021 to 21 July 2021 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Simply step outside to unwind on the resort's beach. At Mercure Koh Chang Hideaway, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This eco-friendly resort also offers a free kid's club, a kids' pool and a hot tub. This 4-star Ko Chang resort is smoke free.

  • 141 guestrooms or units
  • 3 levels
  • 242 sq ft of conference space
  • 22 sq. m of conference space
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Pool or billiards table
  • Garden
  • ATM
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Fridge
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Trat (TDX) (60.2 km / 37.4 mi)
  • Property shuttles: Airport shuttle and ferry terminal shuttle

Room Amenities

Mercure Koh Chang Hideaway offers 141 forms of air-conditioned accommodation with DVD players and minibars (stocked with some free items). Each accommodation is individually furnished. 42-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided on a daily basis.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Fridge
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Mercure Koh Chang Hideaway has a restaurant serving breakfast only.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a spa tub, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Kayaking on site

Spa Services

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub.

  • Sauna in spa
  • Spa tub in spa
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1413.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Mercure Koh Chang Hideaway

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

Heating is not provided

Parties and events are allowed on site

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards and cash. Heating is not provided. Parties and events are allowed on site.

For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 1000.00 per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 460 for adults and THB 230 for children (approximately)
  • Airport shuttle fee: THB 2500 per vehicle (one-way)
  • Rollaway bed fee: THB 1413.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Koh Chang Hideaway
  • Koh Chang Mercure
  • Koh Chang Mercure Hideaway
  • Mercure Hideaway
  • Mercure Hideaway Hotel
  • Mercure Hideaway Hotel Koh Chang
  • Mercure Hideaway Koh Chang
  • Mercure Koh Chang
  • Mercure Koh Chang Hideaway
  • Mercure Koh Chang Hideaway Resort
  • Mercure Koh Hideaway Resort
  • Mercure Koh Hideaway
  • Mercure Koh Chang Hideaway Resort
  • Mercure Koh Chang Hideaway Ko Chang
  • Mercure Koh Chang Hideaway Resort Ko Chang

You should know

  • To get to the property, guests need to transfer by airport shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation.
  • Mercure Koh Chang Hideaway offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.