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21 Feb 2019 by Sunee F
Dear Khun Oki, Thank you stay with us and for taking the time to post the review on Expedia Group Partner central. We just could only apologize sincerely for what you'd experienced during your stay. Thank you for frank reflection. This immediately was reported to the parties involved. Thank you once again. Sincerely yours,
21 Mar 2018 by Sunee F
Thank you so much for choosing to stay with us and for taking the time to post your review here. Looking to serving you again at our resort.
8 Jan 2018 by Sunee F
Dear Khun Greta, Thank you for staying with us and for taking the time to post the review on Expedia. Your feedback is valuable to us, as we strive to improve with each and every stay. Thank you again for bringing these issues to our attention. Sincerely, Sunee F
14 Feb 2017 by Sunee
Thank you, Khun Henna, for choosing to stay at our resort and for posting the review on Expedia. We're happy that you like our family-friendly environment located in paradise. With sincere thanks for your nice comments on our breakfast and restaurant's comprehensive menu and hope to welcome you back at our resort again. Sunee
19 Dec 2016 by Sunee
Dear Khun Tuomas on Ebookers: We're so thankful for choosing to stay at our resort and for taking the time to share your experiences and observations. We're so pleased with your comments in spite of some flaws, which we shall better them and get improved. Looking forward to welcoming you back again soon.
There's a restaurant on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, tour or ticket assistance, and gift shops/news stands are also featured at Kohhai Fantasy Resort & Spa. Smoking is allowed in designated areas at this 3-star Ko Lanta resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Kohhai Fantasy Resort & Spa offers 90 air-conditioned accommodations with a safe and complimentary bottles of water. This Ko Lanta resort provides complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 9 AM.
RAYABURA – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner.
Recreational amenities at the resort include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Individually wrapped food options are available through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert).
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
