5 Jan 2020 by Karin Jongman, Resort Manager
Dear Guest, I am sorry you did not enjoy your stay with us. It would have been interesting to receive your comments so we could learn what you experienced to make you feel this way. Best regards, Karin Jongman Resort Manager
16 Mar 2019 by Karin Jongman, Resort Manager
Sehr geehrter Gast, toll dass Sie einen angenehmen Aufenthalt bei uns hatten und dass Sie gemerckt haben das wir da sind um einen Service zu bieten. Wir freuen uns auf Ihren naechsten Besuch. Mit freundlichen Gruessen,
9 Jan 2019 by Chao Treenawong
Dear valued guest, Thank you so much for taking the time to share your review with us re your stay here at Phi Phi Island Village Beach Resort. I am delighted to know that you enjoyed your stay at the hotel and all other facilities that were there for you to enjoy, in and around the hotel. Thank you for your feedback. It means a lot to us as it assists us to improve our services to all our guests, so thank you once again. We looking forward welcoming you back again in the near future. With best regards, General Manager.
17 Sep 2018 by Chao Treenawong
Dear valued guest, thank you so much for taking the time to share your reviews with us re your stay here at Phi Phi Island Village Beach Resort. I am delighted to know that you enjoyed your stay. It is always important for us to know that you left the hotel with a positive experience. We appreciate your feedback. It helps us to improve our services to all our guests so thank you once again. We looking forward welcoming you back again in the near future. With best regards, General Manager
10 Apr 2018 by Chao Treenawong
Dear valued guest, thank you so much for sharing your review with us re your stay here at Phi Phi Island Village Beach Resort. I am happy to read that you enjoyed your stay at the hotel and all other facilities that there was for you to enjoy, in and around the resort. However, I would like you to know that the one or two things mentioned by you will be rectified asap. There is always place for improvement. We take your feedback very seriously as it assists us to improve our services to all our guests, so thank you once again. Our aim is really to want our guests to return home with a positive experience. We would love to see you again in the near future. With best regards, General Manager
7 Mar 2018 by Chao Treenawong
Dear valued guest, thank you so much for your review re your stay here at Phi Phi Island Village Beach Resort. I am so happy to know that you enjoyed your stay with us and everything else about it. Thank you once again for your feedback, much appreciated. Hoping to see you again in the near future. With best regards, General Manager
14 Nov 2017 by Chao Treenawong, General Manager
Dear Anonymous, Thank you for your recent review. Many guests agree with you that we do have a pleasant place to relax with 70 acres of landscaped gardens, secluded beaches and ample restaurants and bars to choose from also we have already begun the relocation process of the felines and kittens in resort to new homes for the health and wellbeing of our guests and for the safety of the animals too. We look forward to seeing you again soon. Regards, Chao Treenawong, General Manager
SAii Phi Phi Island Village offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a spa tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A swim-up bar. WiFi is free in public spaces. A kids' pool, a fitness centre, and a sauna are also featured at the luxury SAii Phi Phi Island Village. An airport shuttle (available at scheduled times) and an area shuttle are available for a fee. Smoking is allowed in designated areas at this 4.5-star Ko Phi Phi resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
SAii Phi Phi Island Village offers 201 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Satellite televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Api Restaurant & Bar – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
The Beach House – This restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Ruen Thai Restaurant – This restaurant specialises in Thai cuisine and only serves dinner. Open selected days.
Bean/Co – This coffee shop is located on the beach. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Wana Spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily.
Special check-in instructions:
If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests may choose to arrive via public ferry from the mainland to Ko Phi Phi. Departure times from Phuket at Rasada Pier are 8:30 AM, 11 AM, 11:30 AM, 1:30 PM, and 3 PM. Departure times from Krabi at Klong Ji-Lard Pier are 9 AM, 10:30 AM, 1:30 PM, and 3 PM. Guests must arrive at the pier at least 1 hour prior to departure; schedules may change due to weather. Guests who arrive at Phuket or Krabi airport after 12 PM (noon) will have to stay on the mainland and board the morning ferry to Ko Phi Phi.
The credit card used to book the reservation must be presented by the cardholder at check-in.
This resort is located 1.15 hours from Phuket and is accessible by boat. Airport and private speedboat/catamaran transfers are included in the listed mandatory transfer service fee. Reservations are required at least 24 hours in advance. Guests should plan to arrive at the airport at least 2 hours prior to boat departures from Ao Po Grand Marina at 11:30 AM or 4 PM. Return trips depart from the resort at 8:30 AM and 2 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Tourism Pledge.