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"Location good, though entrance of hotel is not well marked therefore hard to find. Google maps leads you to the car park entrance. A block or two away ... " More

By a verified traveller on Wed 12 Feb 2020

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Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max
£41* Per night/room 28 Aug - 29 Aug

Queen Room - Non-Smoking - No Daily Cleaning

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Single Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room - Non-Smoking - No Daily Cleaning

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at Brenza Hotel. During your stay, you're just a quick walk from Onohachiman Shrine. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.

  • Free WiFi
  • Enjoy a bite to eat at BRENZA Cafe, a café that serves American cuisine
  • Self-service breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front-desk safe, laundry facilities and a lift
  • Guests have great things to say about the proximity to shopping and the area's walkability
  • Within a 10-minute walk of Onohachiman Shrine and Kobe City Hall

Brenza Hotel ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Brenza Hotel

Everyone (1)
3 out of 5
Location good, though entrance of hotel is not well marked therefore hard to find. Google maps leads you to the car park entrance. A block or two away from station, hotels, shopping, all major amenities. Room size moderate, bed wide, comfortable and soft. Staff friendly, helpful and accommodating. Major major problem is the room is always in deep dark shadow. Even in the full daylight, I struggled. I could not see my face in the mirror enough to do my makeup etc, or other essential self-care routines. I ended up with eyestrain from watching tv in the dim light. I just couldn't see anything. The window is fairly small and has a lovely view of the back stairwell of the next building, which is so close you could almost reach it with a walking stick stuck out the window. It feels like being in a cave even when all lights are on. I asked the staff lady to move me to a brighter room and she said that regrettably, all the rooms were the same. So she offered to give me another lamp, which was a little LED desk lamp. This marginally improved the situation but not enough for me to want to ever book here again. I'm sorry. It's a comfortable hotel in most other respects. Just something urgently needs to be done to improve the lighting, otherwise the guest experience is basically a misery.

Posted by on 12 Feb 2020

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. The business-friendly Brenza Hotel also features vending machine, coffee/tea in common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Kobe hotel is smoke free.

  • 147 guestrooms or units
  • 13 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kobe Sannomiya Station (0.5 km / 0.3 mi)
  • Metro station: Sannomiya Hanadokeimae Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Brenza Hotel offers 147 accommodations with a safe and complimentary dressing gowns. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Fridge
  • Electric kettle
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Children's slippers

Food & Drink

For a fee, guests can enjoy a self-service breakfast daily from 7:00 AM to 10:30 AM.

BRENZA Cafe – This café specialises in American cuisine and only serves breakfast. Guests can enjoy drinks at the bar.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • One child stays free
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: JPY 1650 per person (approximately)
  • Covered self-parking fee: JPY 1800 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BRENZA HOTEL Kobe
  • BRENZA Kobe
  • BRENZA
  • BRENZA HOTEL Kobe
  • BRENZA HOTEL Hotel
  • BRENZA HOTEL Hotel Kobe

You should know

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.