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4.5 out of 5

"The Gateway is a good hotel. Despite what I am about to say overall I would recommend it to someone looking for a modern, clean business-style quality ... " More

By Strawberry Blue Olive on Mon 13 Apr 2015

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Superior Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 2 Single Beds, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the restaurant at The Gateway Hotel Marine Drive Ernakulam. During your stay, you'll be within walking distance of Durbar Hall Art Gallery. Free WiFi in public areas, free self-parking and 3 restaurants are available. This 4.5-star hotel has 108 rooms over 9 floors. Enjoy your stay with amenities like free WiFi and satellite TV channels in each room.

  • Air-conditioned accommodations with 24-hour room service, satellite TV and fridges
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with facials, body treatments or massages at the spa
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests love the restaurant and breakfast
  • 9 minutes by car from Centre Square Mall and 11 minutes from Durbar Hall Art Gallery
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee

The Gateway Hotel Marine Drive Ernakulam ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Gateway Hotel Marine Drive Ernakulam

Everyone (1) Couples (1)
4 out of 5

Ups and Downs

The Gateway is a good hotel. Despite what I am about to say overall I would recommend it to someone looking for a modern, clean business-style quality place to stay in Kochi. However from the moment we arrived how we felt about it swung from good to bad continually. For example the food at breakfast was really good - huge choice and tasty - but as soon as we tried an evening buffet there was less choice and the food was not as good. The service on reception was excellent and the room cleanliness good but our key failed to work on five occasions resulting in long periods locked out waiting for a man to fix it. Generally the bell boys responsible for the gate onto Marine Drive were really on the ball and came with the key when you wanted to go in or out. However the one time we arrived back in torrential rain we rang the bell several times and no-one came - we stood and got completely soaked. They have what looks like a great swimming pool - but it is so shallow it is difficult to swim properly in it! However the people on reception and in the restaurant are lovely and whilst the Gateway in Kochi (Taj group) didn't match up to the Taj Palace in Mumbai it was a pleasant place to stay - we felt safe and looked after.

Posted by on 13 Apr 2015

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5 out of 5

Hotel mit überdurchschnittlich kompetentem Persona

Pros: Das Preis-Leistungsverhältnis für dieses Hotel ist ausgezeichnet. Für das Restaurant gilt dies allerdings nicht.
Ausgezeichneter und beeindruckend effizienter Empfang. Gefreut haben wir uns über die vom Hotel offerierte 90-minütige Bootsfahrt zum Hafen und zum Fort Kochi. Bei schönster Abendstimmng war das ein Genuss.

Posted by on 28 Feb 2017

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About the The Gateway Hotel Marine Drive Ernakulam

Location Marine Drive Ernakulam, Kanayannur, Kerala 682011

Property Features

The Gateway Hotel Marine Drive Ernakulam offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. A kids' pool, a hot tub, and a sauna are also featured at the luxury The Gateway Hotel Marine Drive Ernakulam. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available. This 4.5-star Kanayannur hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Deli
  • Supervised kids' activities (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Garden
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Fridge

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Free self parking

Transport

  • Train station: Cochin Ernakulam North Station (2.9 km / 1.8 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

The Gateway Hotel Marine Drive Ernakulam offers 108 accommodations with minibars and laptop-compatible safes. Televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a shower, bathrobes, slippers and bidets. This Kanayannur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Bubble Cafe – This restaurant serves breakfast, brunch, lunch and dinner.

Sian – This theme restaurant serves lunch and dinner. Open daily.

Swirl – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa. Indian citizens must show a PAN card at check-out for cash transactions exceeding INR 25,000.

The Gateway Hotel Marine Drive Ernakulam offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Gateway Hotel Marine Drive Ernakulam

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: INR 600 for adults and INR 600 for children (approximately)
  • Fee for in-room wired Internet: INR 800 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: INR 833 per 24-hour period (rates may vary)
  • Airport shuttle fee: INR 2500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: INR 0 (up to 11 years old)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ernakulam Marine Drive
  • Gateway Ernakulam
  • Gateway Hotel Marine Drive
  • Gateway Hotel Marine Drive Ernakulam
  • Gateway Marine Drive
  • Gateway Marine Drive Ernakulam
  • Marine Drive Ernakulam
  • Taj Residency Ernakulam Kochi
  • Gateway Hotel Marine Drive Ernakulam
  • Kochi The Gateway Hotel Marine Drive Ernakulam Hotel
  • Gateway Marine Drive Ernakulam
  • Hotel The Gateway Hotel Marine Drive Ernakulam Kochi
  • Hotel The Gateway Hotel Marine Drive Ernakulam
  • Gateway Hotel Marine Drive Ernakulam Kochi
  • Gateway Marine Drive Ernakulam Kochi
  • The Gateway Hotel Marine Drive Ernakulam Kochi
  • Gateway Marine Drive Ernakulam

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.