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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£80* Per night/room 27 Nov - 28 Nov

Family Triple Room, Mountain View

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Standard Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Quadruple Room, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Twin Room, 2 Bedrooms, Accessible, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Hotel Description

The comfortable rooms at HOTEL MYSTAYS Fuji Onsen Resort get high marks from our customers. During your stay, you're just a quick walk from Fuji-Q Highland. Free WiFi in public areas, free self-parking and a restaurant are available. Built in 2016, this 3-star hotel has 159 rooms over 7 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with LCD TVs, fridges and electric kettles
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • Guests have great things to say about the comfortable guestrooms and the overall condition of the property
  • 7 minutes by foot from Fuji-Q Highland and a 2-minute drive from Lake Kawaguchi

HOTEL MYSTAYS Fuji Onsen Resort ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for HOTEL MYSTAYS Fuji Onsen Resort

Everyone (2) Couples (1) Family (1)
2 out of 5
Check in staff try to con me to say my bookings were 3 double rooms when its is infact 1 quad, 1 triple and 1 twin room. Only when i show my bookings to him then he acted blur, went behind office and then came out to say my bookings are correct !! Not sure if they are trying to sell my quad or triple rooms to other guests and treat my family like fools !! Also, we thought the dinner buffet would be great but it was really pathetic. Below average i would say. After staying at afew onsen resorts, i would say thiis place dinner buffet is the worse, lack of variety, no service, simple and plain food !!! And consider the extra money throw to have dinner included, 100% not worth it. Infact breakfast buffet was slightly better than dinner buffet from the reviews from my family. Dinner buffet was really pathetic and extremely below expectations. Would have chosen Highland hotel instead if i know the dinner and front staffs are so lousy.

Posted by on 11 Apr 2019

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Comment from Hotel Management

26 Apr 2019 by HOTEL MYSTAYS Fuji Onsen Resort, Front Desk Matsuo

Dear Our Guest Thank you for staying with us at HOTEL MYSTAYS Fuji Onsen Resort. We would like to thank you for taking time to give us your review. Please kindly accept our sincere apology for the unpleasant experience you had with our front desk staff. The incident has been surely recorded, and it will be investigated further to help our team members to improve our service quality in the future. We are sorry that our dinner menu did not live up to your expectations. We are, however, relieved to know that you have enjoyed our breakfast. We believe that there is much space for us to improve our service and operation to offer comfortable and satisfying stay to all of our guests, and your feedback is very valuable for us to evaluate what we can do as a team in the future. Thank you again for offering your comments. Kind regards, HOTEL MYSTAYS Fuji Onsen Resort

4 out of 5
Schneller Check-In, freundlicher Empfang, Zimmergröße gut, bequeme Betten, sauber, direkt am Fuji-Q Highland Park, Frühstück lecker, Personal beim Frühstück aber sehr unentspannt: Es wurde bereits an jedem Tisch um 9:20 auf das Ende der Frühstückszeit hingewiesen, die bis 10 Uhr geht. Gemütlich ist anders.

Posted by on 28 Nov 2019

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Comment from Hotel Management

4 Dec 2019 by Hotel Mystays Fuji Onsen Resort Front Desk Okano

Dear our guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. It is wonderful to hear how much you have enjoyed your experience with us throughout your stay. It brings us joy to know that you like our location as well as the surrounding attractions. Our hotel staff will continue to strive to provide the best services for our guests. We hope that you will come back again in the future. Kind regards Hotel Mystays Fuji Onsen Resort Front Desk Okano

1 out of 5

Posted by on 21 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by HOTEL MYSTAYS Fuji Onsen Resort Yokoyama

Dear our guest Thank you for staying with us at HOTEL MYSTAYS Fuji Onsen Resort. We are sorry that some parts of your experience did not live up to your expectations. Your feedback has been surely noted with us to improve our service and operation in the future. We hope to see you again the next time you visit the Fuji Five Lakes area. Kind regards,

5 out of 5
Nykyaikainen hotelli, hyvä onsen ja erinomainen aamiainen

Posted by , from Helsinki, fi on 28 Nov 2018

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Comment from Hotel Management

4 Dec 2018 by HOTEL MYSTAYS FUJI Onsen Resort, Front Suzuki

Dear our guest Thank you for your reservation at Hotel Mystays Fuji Onsen Resort. We are very grateful for your kind comments. Also we are very relieved that you are satisfied with our Hot Spring and breakfast. Every staff member at our hotel will continue to strive to provide the best services for our guests. We hope that we can serve you again. Best Regards,

About the HOTEL MYSTAYS Fuji Onsen Resort

Location Arakura 2654, Fujiyoshida, Yamanashi 403-0011

Property Features

There's a restaurant on site. WiFi is free in public spaces. HOTEL MYSTAYS Fuji Onsen Resort also features vending machine, laundry facilities, and a lift. Limited free parking is available on a first-come, first-served basis. This 3-star Fujiyoshida hotel is smoke free.

  • 1 building
  • 159 guestrooms or units
  • 7 levels
  • Built in 2016
  • Dining venue
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Kawaguchiko station (1.4 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

HOTEL MYSTAYS Fuji Onsen Resort offers 159 forms of air-conditioned accommodation with a safe and complimentary slippers. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Fujiyoshida hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • LCD television
  • Fridge
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.

HOTEL MYSTAYS Fuji Onsen Resort has a restaurant on site.

Spa Services

Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 5:00 AM to 11:00 PM.

  • Indoor mineral hot springs (Japanese-style onsen)

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not permit guests with tattoos to use the public bathing areas and other public facilities.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast and dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1800 for adults and JPY 900 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
  • MYSTAYS Fuji Onsen Fujiyoshida
  • MYSTAYS Fuji Onsen
  • Hotel MYSTAYS Fuji
  • HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
  • MYSTAYS Fuji Onsen Fujiyoshida
  • MYSTAYS Fuji Onsen
  • Hotel HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
  • Fujiyoshida HOTEL MYSTAYS Fuji Onsen Resort Hotel
  • Hotel HOTEL MYSTAYS Fuji Onsen Resort
  • Hotel MYSTAYS Fuji
  • Hotel MYSTAYS Fujiyama
  • Mystays Fuji Onsen Fujiyoshida
  • Mystays Fuji Onsen Fujiyoshida
  • HOTEL MYSTAYS Fuji Onsen Resort Hotel
  • HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
  • HOTEL MYSTAYS Fuji Onsen Resort Hotel Fujiyoshida

You should know

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.