2 Mar 2020 by PATCHPONG
First, let me just say that I was very sorry to read you felt your experience was not live up to your satisfactory. We really do strive to offer guests unique and memorable experiences so it is disappointing to know we let you down on this occasion because of some mistakes. On behalf of the whole team, I apologize once again that your stay was not completely at the level it should have been at. Your valuable feedback is much appreciated and helps us to further enhance our product and guest experience. We would really like to turn this experience around and make your next stay a memorable one. I hope to welcome you back to the hotel someday soon. Yours sincerely,
10 Sep 2018 by K.Pong
Dear Reto Greeting from KC Resort & Over Water Villas. Many thanks for your feedback after your recent stay in KC Resort, your valued comments will help us to improve our best service. We have to serve you again in the sooner future. Best Regards, Sattaya Kuraied Mr. Resort Manager
This property is closed from 12 March 2020 to 30 June 2021 (dates subject to change).
KC Resort and Over Water Villas offers its guests an outdoor pool, a kids' pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. A rooftop terrace, a library, and tour or ticket assistance are also featured at the luxury KC Resort and Over Water Villas. You'll have access to the outdoor pool at a partner property. A free area shuttle within 4 km is available. Free self parking is available. Smoking is allowed in designated areas at this 5-star Koh Samui resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
KC Resort and Over Water Villas offers 94 forms of accommodation with fireplaces and minibars. This individually decorated accommodation has separate dining areas. 42-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
The View Restaurant – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.