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4.5 out of 5

"The hotel is situated in the centre of KK. The airport bus stop is a 2 minute walk away. (Bus MYR5.00). There is a food court a couple of minute ... " More

By a verified traveller on Mon 22 Aug 2016

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Hotel Description

Cititel Express Kota Kinabalu's good location gets good marks from our customers. During your stay, you're just a quick walk from Centre Point. Features include free WiFi in public areas and free self-parking, plus a restaurant. Built in 2009, this 3-star hotel has 275 rooms over 12 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with LCD TVs, desks and free bottled water
  • Free WiFi
  • Free secured self-parking
  • Options for a bite to eat include a restaurant and a coffee shop
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests speak favourably about the location and the helpful staff
  • Just a 4-minute walk from Kompleks Asia City and 4 minutes on foot from Sedco Square

Standard Double (no window)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£23* Per night/room 7 Jul - 8 Jul

Superior Quadruple Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Standard Twin Room, No Windows

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Single

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Double Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Cititel Express Kota Kinabalu ratings based on 2 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Cititel Express Kota Kinabalu

Everyone (1) Other (1)
4 out of 5

Centrally located hotel

Pros: Location and friendliness
Cons: Nothing
Location: Transport is available all around. Lots of shopping malls and markets nearby. The steam train trip is well worth it.
The hotel is situated in the centre of KK. The airport bus stop is a 2 minute walk away. (Bus MYR5.00). There is a food court a couple of minutes away and a bar about 5 minutes away. The staff could not have been more helpful. The hotel does not sell alcohol and there is no western food. There is a taxi rank in front of the hotel. I'd stay there again but probably get a bigger room.

Posted by on 22 Aug 2016

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5 out of 5

charges

hotel was great,but when I saw their prices, I checked internet and had overcharged me by over 20pounds, and that was with a discount of 25pounds theyde already given me as promo discount.So normal price was 45pounds more than hotel price. Please put that in you customer surveys

Posted by on 16 Aug 2013

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Property Features

There's a restaurant on site, as well as a coffee shop/café. Public spaces have free WiFi. There's an onsite business centre. Cititel Express Kota Kinabalu also features vending machine, concierge services, and complimentary newspapers in the lobby. Self parking is free. This 3-star Kota Kinabalu hotel is smoke free.

  • 275 guestrooms or units
  • 12 levels
  • Built in 2009
  • Dining venue
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kota Kinabalu (BKI-Kota Kinabalu Intl.) (9.3 km / 5.8 mi)
  • Train station: Tanjung Aru Station (4.9 km / 3 mi)
  • Parking: Free self parking

Room Amenities

Cititel Express Kota Kinabalu offers 275 forms of accommodation with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • LCD television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10 AM.

Cititel Express Kota Kinabalu has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.

  • UnionPay
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: MYR 18 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cititel Express Kota Kinabalu
  • Cititel Hotel
  • Cititel Hotel Kota Kinabalu Express
  • Cititel Express Kota Kinabalu Hotel Kota Kinabalu
  • Cititel Express Kota Kinabalu Sabah
  • Cititel Express Kota Kinabalu Hotel
  • Cititel Express Hotel
  • Cititel Express
  • Cititel Express Kota Kinabalu Sabah
  • Cititel Express Kota Kinabalu Hotel
  • Cititel Express Kota Kinabalu Kota Kinabalu
  • Cititel Express Kota Kinabalu Hotel Kota Kinabalu

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.