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5.0 out of 5

"Fantastic hotel- great service from start to finish. Amazing location, very close to KK and airport. Amazing spa! Lots of activities to do everyday. F ... " More

By Nairn P. on Sat 21 Feb 2015

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Kinabalu Villa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bayu Villa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Canopy Villa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Gaya Island Resort's great beach location. During your stay, you're just a quick walk from Tunku Abdul Rahman Park. Free WiFi in public areas, a full-service spa and an outdoor pool are available. Built in 2012, this 5-star resort has 121 rooms over 2 floors. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • Air-conditioned rooms with balconies, pillowtop beds and deep-soaking bathtubs
  • Free WiFi
  • Drinking and dining options include a restaurant, a beach bar and a poolside bar
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages at the spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre and yoga classes
  • Guests have great things to say about the helpful staff and the beach
  • Just a 4-minute walk from Tunku Abdul Rahman Park
  • Airport shuttle service available for a fee

Gaya Island Resort ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Gaya Island Resort

Couples (1)
5 out of 5

Idyllic hotel

Fantastic hotel- great service from start to finish. Amazing location, very close to KK and airport. Amazing spa! Lots of activities to do everyday. Family friendly! Only negative would be amount of attentiveness and speed of service for drinks/food at pool bar and the amount off sun loungers available. Well worth the money for 5 star. Will be back.

Posted by on 21 Feb 2015

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Renovations + Closures

This property is closed from 1 July 2020 to 31 March 2021 (dates subject to change).

Property Features

Gaya Island Resort offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A beach bar, A poolside bar, and A bar/lounge. Public spaces have free WiFi. A library, a terrace, and tour or ticket assistance are also featured at the luxury Gaya Island Resort. An airport shuttle (available on request) is available for a fee. This 5-star Gaya Island resort is smoke free.

  • 121 guestrooms or units
  • 2 levels
  • Built in 2012
  • Dining venue
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Kota Kinabalu (BKI-Kota Kinabalu Intl.)
  • Property shuttles: Airport shuttle

Room Amenities

Gaya Island Resort offers 121 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Pillowtop beds feature premium bedding. 40-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets. This Gaya Island resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Pillowtop beds
  • Deep-soaking tub
  • Minibar
  • LED television
  • Satellite channels
  • Electric kettle
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan

Food & Drink

Feast Village – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Fishermans Cove – This restaurant specialises in seafood and only serves dinner. Reservations are required.

Pool Bar and Lounge – This poolside family restaurant serves lunch and dinner. A children's menu is available.

Tavajun Bay – This beachfront restaurant only serves lunch. A children's menu is available.

Omakase – This restaurant specialises in Japanese cuisine and only serves dinner.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Kayaking nearby
  • Golfing nearby
  • Yoga classes/instruction on site

Spa Services

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No lift (single-level property)
  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to Gaya Lounge, Jesselton Point Jetty If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Speedboat transfers (surcharge) are required between Jesselton Point Ferry Terminal and Gaya Island Resort. Departure times are as follows: Jesselton Point Ferry Terminal to Gaya Island Resort: 8 AM; 10 AM; Noon; 2 PM; 4 PM; 6 PM; 9 PM. Gaya Island Resort to Jesselton Point Ferry Terminal: 9 AM; 11 AM; 1 PM; 3 PM; 5 PM; 6:30 PM; and 9:30 PM. Guests who miss the last transfer of the day must board a private charter boat (surcharge). Rates for private charter are MYR 500 between 7 AM-9 PM, and MYR 700 between 9 PM-7 AM.

The check-in location differs from the property location. To check in, guests will need to go to Gaya Lounge, Jesselton Point Jetty
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Destination fee: MYR 30 per person, per night.
  • Boat transfer per adult: MYR 160 (roundtrip)
  • Boat transfer per child: MYR 80 (roundtrip)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 140 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 0 (one-way), (up to 2 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gaya Island Resort
  • Resort Gaya Island
  • Gaya Island Resort Malaysia/Pulau Gaya
  • Gaya MalaysiaPulau Gaya
  • Gaya Island Resort Resort
  • Gaya Island Resort Gaya Island
  • Gaya Island Resort Resort Gaya Island

You should know

  • To get to the property, guests need to transfer by boat. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation.
  • Gaya Island Resort offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.