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Kinabalu Seaview (Twin)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Tanjung Seaview (Twin)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Horizon Club Seaview (King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Kinabalu Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Kinabalu Mountain View (King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Terrace, Sea View (Kinabalu)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Shangri-La Tanjung Aru, Kota Kinabalu. During your stay, you're just a quick walk from Mamutik Island. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy international cuisine with garden views at Cafe' TATU, one of the property's 3 restaurants and 2 bars/lounges
  • Valet parking available for a fee
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with hydrotherapy, body wraps or deep-tissue massages at Chi, The Spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a private beach, 3 outdoor tennis courts and a gym
  • Just a 5-minute drive from Sabah State Mosque and 6 minutes from Imago Shopping Mall

Shangri-La Tanjung Aru, Kota Kinabalu ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Shangri-La Tanjung Aru, Kota Kinabalu

Everyone (1)
4 out of 5

Posted by on 13 Aug 2022

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About the Shangri-La Tanjung Aru, Kota Kinabalu

Location No. 20, Jalan Aru, Kota Kinabalu, Sabah 88100

Property Features

Step outside to unwind on the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Shangri-La Tanjung Aru, Kota Kinabalu, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. This luxury resort also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available. Smoking is allowed in designated areas at this Kota Kinabalu resort.

  • 498 guestrooms or units
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 7190 sq ft of conference space
  • 668 sq. m of conference space
  • Built in 1983
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 3
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Tanjung Aru Station (3.4 km / 2.1 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Shangri-La Tanjung Aru, Kota Kinabalu offers 498 accommodations, which are accessible via exterior corridors and feature espresso makers and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. 43-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, dressing gowns, slippers and bidets. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio (furnished)
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Down blanket
  • Pillow options
  • Combined shower/bath
  • Hydromassage showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served a free buffet breakfast daily from 6:00 AM to 10:30 AM.

Cafe' TATU – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Borneo Lounge; Bar – Overlooking the pool, this lobby lounge only serves light fare. Happy hour is offered. Open daily.

Shang Palace – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Coco-Joe's Bar; Grill – This poolside restaurant specialises in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Sunset Bar – Overlooking the ocean, this bar only serves light fare. Happy hour is offered. Reservations are required. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

A private beach, 3 outdoor tennis courts, a marina and a complimentary water park with waterslides are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

Guests aged under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Fishing on site
  • Golf driving range on site
  • Miniature golf on site
  • Golfing nearby
  • Kayaking on site
  • Water skiing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Paddleboard on site
  • Playground on site
  • Fitness classes on site
  • Sailing on site
  • Boat tours on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Personal motorised watercraft on site

Spa Services

Chi, The Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. Guests are required to download the property's Shangri-La mobile app before check-in.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Front desk staff will greet guests on arrival. Guests are required to download the property's Shangri-La mobile app before check-in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 212.4 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Shangri-La Tanjung Aru, Kota Kinabalu

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

  • Car required
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Property mobile app required for guests
  • Property mobile app name Shangri-La
  • Smoke detector
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 6
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property follows a brand or regulatory agency's sanitisation guidelines Shangri-La Cares (Shangri-La)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Renewable energy source - solar
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 212.4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shangri La's Tanjung Aru Resort Spa
  • Shangri La's Tanjung Aru Kota Kinabalu
  • Shangri La's Tanjung Aru Resort
  • Shangri La's Tanjung Aru Resort Kota Kinabalu
  • Tanjung Aru
  • Shangri La Kota Kinabalu
  • Shangri Las Tanjung Aru Hotel
  • Shangri Las Tanjung Aru Resort
  • Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
  • Shangri-La`s Tanjung Aru Resort And Spa
  • Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
  • Shangri La's Tanjung Aru Resort Spa
  • Shangri-La Tanjung Aru, Kota Kinabalu Resort
  • Shangri-La Tanjung Aru, Kota Kinabalu Kota Kinabalu
  • Shangri-La Tanjung Aru, Kota Kinabalu Resort Kota Kinabalu

You should know

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.