11 Mar 2020 by Alex Phuah
Dear Guest, Thank you for taking the time to rate us. We are glad that you've enjoyed your stay with us and we do home to welcome you back again. Kind regards, Alex Phuah
2 Apr 2018 by Alfons Olim
Dear Guest, We are glad that you enjoyed your stay and thank you for the great review of our hotel and rating us 5! It is great that you've stayed in our Ocean Wing which is a favorite for many of our guest who are looking for a more romantic and relaxing holiday. We look forward to welcoming you and your loved ones back to the Shangri-La's Rasa Ria Resort & Spa in the near future. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the complimentary cabanas and sunloungers for a relaxing day at the beach. Cool off in one of the 2 the outdoor swimming pools at Shangri-La's Rasa Ria Resort & Spa, and enjoy summer activities such as surfing/boogie boarding and parasailing. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A beach bar, and A poolside bar. Public spaces have free WiFi and wired Internet. This luxury resort also offers a kid's club, a kids' pool and an outdoor tennis court. You'll have access to the outdoor pool at a partner property. Self parking is free. Smoking is allowed in designated areas at this 5-star Tuaran resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Free self parking
Shangri-La's Rasa Ria Resort & Spa offers 499 forms of air-conditioned accommodation with minibars and a safe. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets and hairdryers. This Tuaran resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Kozan Teppanyaki – This family restaurant specialises in Japanese cuisine and only serves dinner.Reservations are required.
Naan - Flavours of India – This restaurant specialises in Indian cuisine and only serves dinner. Reservations are required. Open daily.
Tepi Laut – This restaurant specialises in Malaysian cuisine and serves brunch, lunch, dinner and light fare. Reservations are required. Open daily.
Coffee Terrace – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available. Open daily.
Oceano Italian Restaurant – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. A children's menu is available. Reservations are required. Open daily.
A complimentary food shopping service is offered and 24-hour room service is available.
2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a waterslide and a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.