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5.0 out of 5

"The hotel ocean wing rooms are excellent and have fabulous views of the beach and south. China sea. The staff went that little extra distance to be co ... " More

By a verified traveller on Sun 01 Apr 2018

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Garden Wing Superior Rainforest Twin

Bed Count 2 Single Beds Maximum Occupancy 4 Max
£83* Per night/room 29 Oct - 30 Oct

Garden Wing, Deluxe Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Junior Suite Sea View Twin

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Junior Suite Sea View King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Garden View Twin

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Garden Wing Superior Rainforest King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

The breakfast at Shangri-La's Rasa Ria Resort & Spa gets high marks from our customers. During your stay, you're just a quick walk from Dalit Beach. You'll find features such as free WiFi in public areas, free self-parking and a free shopping centre shuttle. Built in 1996, this 5-star resort has 499 rooms over 6 floors. Each room includes amenities such as free WiFi and an LED TV.

  • Air-conditioned rooms with 24-hour room service, LED TVs and minibars
  • Free WiFi
  • Free self-parking
  • Enjoy Japanese cuisine at Kozan Teppanyaki, one of the property's 6 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include free food shopping service, a kids' club and a lifeguard on site
  • On-site recreation includes a private beach, an outdoor tennis court and a health club
  • Guests speak favourably about the pool and the family-friendly amenities
  • Steps from Dalit Beach and a 4-minute drive from Karambunai Peninsula
  • Free shopping centre shuttle service

Shangri-La's Rasa Ria Resort & Spa ratings based on 2 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shangri-La's Rasa Ria Resort & Spa

Everyone (2)
5 out of 5

Posted by on 10 Mar 2020

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Comment from Hotel Management

11 Mar 2020 by Alex Phuah

Dear Guest, Thank you for taking the time to rate us. We are glad that you've enjoyed your stay with us and we do home to welcome you back again. Kind regards, Alex Phuah

5 out of 5
The hotel ocean wing rooms are excellent and have fabulous views of the beach and south. China sea. The staff went that little extra distance to be cortious, engaging and get your query answered or that extra dish or a coffee if you asked. It was a great escape to get away from city life and find time for ourselves in paradise.

Posted by on 1 Apr 2018

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Comment from Hotel Management

2 Apr 2018 by Alfons Olim

Dear Guest, We are glad that you enjoyed your stay and thank you for the great review of our hotel and rating us 5! It is great that you've stayed in our Ocean Wing which is a favorite for many of our guest who are looking for a more romantic and relaxing holiday. We look forward to welcoming you and your loved ones back to the Shangri-La's Rasa Ria Resort & Spa in the near future. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa

About the Shangri-La's Rasa Ria Resort & Spa

Location Pantai Dalit, Tuaran, Sabah 89208

Property Features

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the complimentary cabanas and sunloungers for a relaxing day at the beach. Cool off in one of the 2 the outdoor swimming pools at Shangri-La's Rasa Ria Resort & Spa, and enjoy summer activities such as surfing/boogie boarding and parasailing. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A beach bar, and A poolside bar. Public spaces have free WiFi and wired Internet. This luxury resort also offers a kid's club, a kids' pool and an outdoor tennis court. You'll have access to the outdoor pool at a partner property. Self parking is free. Smoking is allowed in designated areas at this 5-star Tuaran resort.

  • 499 guestrooms or units
  • 6 levels
  • 6 dining venues
  • 2 bars or lounges
  • Built in 1996
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Kid's club
  • Supervised kids' activities (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools -2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Kota Kinabalu (BKI-Kota Kinabalu Intl.) (38.8 km / 24.1 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Shangri-La's Rasa Ria Resort & Spa offers 499 forms of air-conditioned accommodation with minibars and a safe. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets and hairdryers. This Tuaran resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Kozan Teppanyaki – This family restaurant specialises in Japanese cuisine and only serves dinner.Reservations are required.

Naan - Flavours of India – This restaurant specialises in Indian cuisine and only serves dinner. Reservations are required. Open daily.

Tepi Laut – This restaurant specialises in Malaysian cuisine and serves brunch, lunch, dinner and light fare. Reservations are required. Open daily.

Coffee Terrace – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available. Open daily.

Oceano Italian Restaurant – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. A children's menu is available. Reservations are required. Open daily.

A complimentary food shopping service is offered and 24-hour room service is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a waterslide and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons on site
  • Golfing on site
  • Surfing/boogie boarding on site
  • Horse riding/rental on site
  • Rock climbing on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Waterskiing on site
  • Motor boating on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Rafting nearby
  • Ecotours nearby
  • Sailing on site
  • Basketball on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 174 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 2
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 96 for adults and MYR 48 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 174 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shangri-La's Rasa Ria
  • Shangri-La's Rasa Ria Resort
  • Shangri-La's Rasa Ria Resort Tuaran
  • Shangri-La's Rasa Ria Tuaran
  • Shangri La's Rasa Ria & Tuaran
  • Shangri-La's Rasa Ria Resort & Spa Resort
  • Shangri-La's Rasa Ria Resort & Spa Tuaran
  • Shangri-La's Rasa Ria Resort & Spa Resort Tuaran

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.