The Klagan Riverson Hotel & Residence

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

• Guests must provide health documentation
• Guests must provide proof of COVID-19 vaccination
• Minimum age for proof of COVID-19 vaccination requirement: 12
• COVID-19 vaccine must have been received a minimum number of days before check-in: 14
• Property does not offer on-site COVID-19 testing
• Guest accommodation is sealed after cleaning
• Electrostatic spray is used for disinfection
• Cashless transactions are available
• Staff temperature checks are conducted regularly
• Masks are compulsory at the property
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Contactless food service / room service is not available
• Commonly-touched surfaces are cleaned with disinfectant
• Reservation might be required for some facilities on-site
• Property confirms they are implementing guest safety measures
• Property is cleaned with disinfectant
• Contactless check-out is not available
• Staff wears personal protective equipment
• Mobile key entry is not available
• Food service has been amended for enhanced safety
• Protective clothing is not available to guests
• Property follows sanitisation practices of Safe Travels (WTTC - Global)
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Staffed front desk
• Social distancing measures are in place
• Contactless check-in is not available
• No rollaway/extra beds available
• Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
• No cots (infant beds) available
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are not available
• Debit cards
• Gap period enforced between guest stays - 24 hours