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Hotel Description

Our customers tell us that they enjoy the overall property condition at Best Western Grand Hotel Hong Kong. During your stay, you're just a quick walk from Victoria Harbour. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2012, this 3.5-star hotel has 396 rooms over 29 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Enjoy French cuisine while dining at Grand Kitchen
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the area's walkability and the proximity to shopping
  • Steps from Victoria Harbour and 9 minutes on foot from Temple Street Night Market

Standard Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£19* Per night/room 1 Feb - 2 Feb

Premium Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed or 2 Twin Beds

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Grand Hotel Hong Kong ratings based on 2 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Best Western Grand Hotel Hong Kong

Business (1) Other (1)
2 out of 5

Not up to expectations

For a new hotel the rooms are too small, there is no lighting over the basin so it is not possible to use the mirror to shave, put on makeup etc.. The general appearance and workmanship of the building is below what I expected. The breakfast was average at best.

Posted by on 12 Jan 2013

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4 out of 5

Kleines gemütliches Hotelzimmer

Es ist wie alle Best Western Hotel (auf der ganzen Welt) gewöhnlich ohne unnötigen Schnickschnack, aber trotzdem sieht es ein bisschen Edel aus, und ist sauber und gemütlich! Also genau richtig für kleine ansprüche! Das Personal ist freundlich und hilfsbereit! Also alles in allem sehr zufriedenstellend!!! Ausserdem gibt es in der nähe des Hotels einen gratis Shuttle Bus (K4)*der einem zur Kowloon MTR Staition bringt von wo aus man den Airportexpress nehmen kann! *Station ist um die Ecke vis à vis des "Kowloon Empire Hotel" bus fährt natürlich auch von der Kowloon Station in die Stadt ;-)

Posted by on 7 Aug 2013

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About the Best Western Grand Hotel Hong Kong

Location 23 Austin Avenue, Tsimshatsui, Kowloon,

Property Features

Along with a restaurant, there's a coffee shop/café on site. Public spaces have free WiFi. A fitness centre, tour or ticket assistance, and concierge services are also featured at Best Western Grand Hotel Hong Kong. This 3.5-star Kowloon hotel is smoke free.

  • 1 building
  • 396 guestrooms or units
  • 29 levels
  • Built in 2012
  • Dining venue
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (33.1 km / 20.5 mi)
  • Train station: Hong Kong Austin Station (1.3 km / 0.8 mi)
  • Parking:

Room Amenities

Best Western Grand Hotel Hong Kong offers 396 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary slippers, complimentary toiletries and a hairdryer. This Kowloon hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Grand Kitchen – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 5:30 AM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Best Western Grand Hotel Hong Kong

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 82.5 for adults and HKD 82.5 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Grand
  • Best Western Grand Hotel
  • Best Western Grand Hotel Kowloon
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  • Best Western Hotel Grand
  • Grand Hotel Best Western
  • Best Western Grand Hotel Hong Kong Kowloon
  • Best Western Grand Hotel Hong Kong
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  • Best Western Grand Hong Kong
  • Best Grand Hong Kong Kowloon
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  • Best Western Grand Hotel Hong Kong Kowloon
  • Best Western Grand Hotel Hong Kong Hotel Kowloon

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.