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3.7 out of 5

"Staff were excellent Room was small but clean and adequate Close to train station Bus available for drop off " More

By a verified traveller on Thu 18 Apr 2019

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Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Adjoining Comfort Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Room Self - Quarantine Package

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Quad Room - Self Quarantine Package

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Comfort Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Dorsett Mongkok, Hong Kong's proximity to the airport gets good marks from our customers. During your stay, you'll be within walking distance of Shanghai Street. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2010, this 4-star hotel has 285 rooms over 27 floors. Each room includes amenities such as free wired Internet and an LCD TV.

  • Air-conditioned rooms with LCD TVs, minibars and room service
  • Free Wi-Fi in some public areas
  • Enjoy fusion cuisine while dining at Oneonefishone
  • WiFi for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and a playground
  • Guests speak favourably about the local sightseeing and the clean guestrooms
  • Within a 15-minute walk of Shanghai Street and Langham Place Mall

Dorsett Mongkok, Hong Kong ratings based on 6 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Dorsett Mongkok, Hong Kong

Everyone (4) Couples (1) Family (1)
4 out of 5

Posted by on 15 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by Dorsett Mongkok

Dear Valued Guest, thank you for taking the time to review our property. We are delighted to know that overall you enjoyed your stay at our hotel. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

5 out of 5
Staff were excellent Room was small but clean and adequate Close to train station Bus available for drop off

Posted by , from Birmingham on 18 Apr 2019

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Comment from Hotel Management

23 Apr 2019 by Dorsett Mongkok

Dear Diane, thank you for your valuable comments. We are delighted to know that you enjoyed your stay at our hotel. Regarding room size, we offer different types of rooms of varying sizes. You may try our Suite Premier or Family Quad measuring up to 42sq.m. with spacious bathroom for a more relaxing stay on your next return. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

2 out of 5
Hotel was poor due to room size. When online the pictures that are shown is not the room you get and the room we did get the images do not appear anywhere on their website. YouTube hotel before booking as that's the only way you can see how small room is. I complained about their images to the room do

Posted by on 22 Jan 2019

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Comment from Hotel Management

28 Jan 2019 by Dorsett Mongkok

Dear Valued Guest, thank you for your valuable comments. We regret to know that you weren't satisfied with your stay at this time. Regarding to room size, we offer various types of rooms in different sizes to accommodate a wide range of traveling preferences. You may try our Suite Premier or Family Quad measuring up to 42sq.m. with spacious bathroom for a more relaxing stay on your next return. And while all the listed photos on the booking sites are taken at the actual rooms of our hotel, we will closely monitor the platforms to avoid any discrepancy from our actual offerings. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

3 out of 5

Posted by on 3 Nov 2018

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Comment from Hotel Management

5 Nov 2018 by Dorsett Mongkok

Dear Valued Guest, thank you for taking the time to review our property. We are glad to know that overall you enjoyed your stay at our hotel. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

5 out of 5
Alles super, wie immer. Personal ist freundlich und hilfsbereit

Posted by on 12 Feb 2020

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Comment from Hotel Management

17 Feb 2020 by Dorsett Mongkok

Dear Valued Guest, thank you for your valuable comments. We are delighted to know that you enjoyed your stay at our hotel. While it would have been great to learn more about your stay experience, we will as always continue to improve our service to ensure you a better stay on your next return. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

3 out of 5
Acceuil bien, propre, navette à disposition pour les clients de l'hotel. Chambre petite, petit-déjeuner pas terrible, attente significative qu'un des trois assesseurs arrive enfin.

Posted by on 28 May 2019

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Comment from Hotel Management

29 May 2019 by Dorsett Mongkok

Dear Valued Guest, thank you for your valuable comments. We are glad to know that overall you enjoyed your stay at our hotel. Your comment on breakfast is well noted to the concerned departments for improvement. Regarding room size, we offer various types of rooms in different sizes to accommodate a wide range of traveling preferences. You may try our Suite Premier or Family Quad measuring up to 42sq.m. with spacious bathroom for a more relaxing stay on your next return. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

About the Dorsett Mongkok, Hong Kong

Location 88 Tai Kok Tsui Road, Kowloon,

Property Features

There's a restaurant on site. WiFi is free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Dorsett Mongkok, Hong Kong. This 4-star Kowloon hotel is smoke free.

  • 1 building
  • 285 guestrooms or units
  • 27 levels
  • Built in 2010
  • Dining venue
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Transport

  • Train station: Hong Kong Mei Foo Station (3.2 km / 2 mi)

Room Amenities

Dorsett Mongkok, Hong Kong offers 285 forms of accommodation with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

Oneonefishone – This restaurant specialises in fusion cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons available nearby
  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts Visa and Mastercard; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

  • One child stays free
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: HKD 135 per night (rates may vary)
  • Fee for wired Internet in public areas: HKD 132 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dorsett Mongkok Hong Kong Hotel
  • Dorsett Mongkok Hong Kong
  • Dorsett Mongkok, Hong Kong Hotel
  • Dorsett Mongkok, Hong Kong Kowloon
  • Dorsett Mongkok, Hong Kong Hotel Kowloon

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.