4.0 out of 5

"The friendly staff mingle comfortably with guests. We enjoyed the complimentary wine and snacks available and having a portable WiFi was convenient. T ... " More

By a verified traveller on Tue 07 Aug 2018

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Hotel Description

Our customers tell us that they enjoy the comfortable rooms at Dorsett Mongkok, Hong Kong. During your stay, you're just a quick walk from Victoria Harbour. You'll find features such as free WiFi in public areas and a free area shuttle, plus a restaurant. Built in 2010, this 4-star hotel has 285 rooms over 27 floors. All rooms offer free wired Internet and LCD TVs.

  • Air-conditioned rooms with LCD TVs, minibars and room service (during limited hours)
  • Free WiFi in some public areas
  • Enjoy Thai cuisine while dining at Thai Pad
  • Buffet breakfast offered for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Victoria Harbour and 9 minutes on foot from Nathan Road Shopping District
  • Free local-area shuttle service

Comfort Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£54 per night

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Adjoining Comfort Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Adjoining Executive Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Dorsett Mongkok, Hong Kong ratings based on 34 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Dorsett Mongkok, Hong Kong

Everyone (12) Couples (8) Business (2) Family (3) Friends (6) Other (3)
5 out of 5
Staff were excellent Room was small but clean and adequate Close to train station Bus available for drop off

Posted by , from Birmingham on 18 Apr 2019

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Comment from Hotel Management

23 Apr 2019 by Dorsett Mongkok

Dear Diane, thank you for your valuable comments. We are delighted to know that you enjoyed your stay at our hotel. Regarding room size, we offer different types of rooms of varying sizes. You may try our Suite Premier or Family Quad measuring up to 42sq.m. with spacious bathroom for a more relaxing stay on your next return. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

2 out of 5
Hotel was poor due to room size. When online the pictures that are shown is not the room you get and the room we did get the images do not appear anywhere on their website. YouTube hotel before booking as that's the only way you can see how small room is. I complained about their images to the room do

Posted by on 22 Jan 2019

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Comment from Hotel Management

28 Jan 2019 by Dorsett Mongkok

Dear Valued Guest, thank you for your valuable comments. We regret to know that you weren't satisfied with your stay at this time. Regarding to room size, we offer various types of rooms in different sizes to accommodate a wide range of traveling preferences. You may try our Suite Premier or Family Quad measuring up to 42sq.m. with spacious bathroom for a more relaxing stay on your next return. And while all the listed photos on the booking sites are taken at the actual rooms of our hotel, we will closely monitor the platforms to avoid any discrepancy from our actual offerings. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

3 out of 5

Posted by on 3 Nov 2018

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Comment from Hotel Management

5 Nov 2018 by Dorsett Mongkok

Dear Valued Guest, thank you for taking the time to review our property. We are glad to know that overall you enjoyed your stay at our hotel. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

5 out of 5

Nice hotel, with a few extras.

The friendly staff mingle comfortably with guests. We enjoyed the complimentary wine and snacks available and having a portable WiFi was convenient. The added bonus of the free shuttle bus service gave us an overall positive experience.

Posted by , from london on 7 Aug 2018

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Comment from Hotel Management

8 Aug 2018 by Dorsett Mongkok

Dear Gemma, thank you for your lovely comments. We are delighted to know that you enjoyed your stay at our hotel. While it would have been great to learn more about your stay experience, we will as always continue to improve our service to ensure you a better stay on your next return. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

4 out of 5
Location close by pretty much all you need, a few mins walk to Olympic MTR and there's a hourly shuttle bus to take you to nearby tourist hot spots. Room though small is pretty average for Hong Kong, staff were helpful and prices reasonable, would be happy to revisit again.

Posted by on 12 Apr 2018

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Comment from Hotel Management

13 Apr 2018 by Dorsett Mongkok

Dear Valued Guest, Thank you for taking the time to review our property and your valuable comments. We are delighted to know that you enjoyed your stay at our hotel. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

5 out of 5

Stopover hotel in Honkong

The room was very clean and comfortable and the staff friendly and efficient. My only issue was the distance from the airport which was really too far for my 15 hour stopover. Apart from that I would definitely recommend this hotel and would stay there again.

Posted by , from Somerset England on 8 Nov 2017

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Comment from Hotel Management

11 Nov 2017 by Dorsett Mongkok

Dear Steve, Thank you for taking the time to review our property and your valuable comments. We are delighted to know that you enjoyed your stopover at our hotel despite the hotel's location from the airport. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel for a longer stay in the near future.

4 out of 5

Nice hotel, centrally located and easy to get arou

Stayed 10 nights in this hotel, rooms clean and comfortable although small this is Normal in Hong Kong. Walking distant from Olympic tube just 5 mins and walk to mongkok only 10 minutes so ideal for visiting all sites.

Posted by , from stafford, england on 3 Feb 2017

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2 out of 5

Not sure how Dorsett Mongkok is 4*

Pros: Smartphone being provided to make external calls and use as a hotspot - very good feature
Cons: Breakfast Gym All rooms Table service
Location: Wasn't too much to do nearby but the location seemed quite safe
Rooms are very small (which is standard for HK) but our first room was rather dusty, which led to my friend having problems with one of his eyes. The first room also offered no privacy for the toilet/shower. The "bathroom" was not actually a room itself but an open area with a small and simple 6ft sliding door (with a little bit of frosted glass) separating the area from the rest of the room. After my friend's eye incident, we were offered to a family room at a cost of 3 nights instead of 7 nights. The second room was somewhat better, but again quite dusty. However we were grateful that the bathroom was actually separate from the rest of the room. The hotel amenities were rather poor. The gym/fitness centre had a running machine, cross trainer and bike and some weights which went up to 12kg - not ideal for those who use heavier weights. The breakfast was substandard too. There were no fresh juices and only one item of fresh fruit (watermelon). The rest of the fruit was a tinned mix. Selection of cooked food was also disappointing. As vegetarians, we were restricted to eggs, potato wedges/chips and vegetable rice/noodles on most days. Table service was also poor. The "Dorsett Lounge" was a bit of a con. There was a coffee machine, the same 3 snacks and a few apples. The massage chair did not work either.

Posted by , from London on 29 Dec 2016

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5 out of 5

Great location, great staff

Compact room, but everything you need for a short stay in a busy convenient location. Staff were very friendly and prompt, and even looked after my luggage for a few hours after I had checked out and wanted to shop around the Mong Kok area until I left for another location in the late afternoon. Free wifi via the mobile phone in each room (that yo ucan take out with you), with guides and maps is a fantastic idea and helps guests see the most and best in the area.

Posted by on 3 Jan 2016

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5 out of 5

Awesome Trip

I love this hotel. Small room but clean and reasonably priced. Staff was very, very professional, polite and helpful. Best room with a view!. I give 5 Star. I would definitely stay here again.

Posted by on 2 Sep 2015

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About the Dorsett Mongkok, Hong Kong

Location 88 Tai Kok Tsui Road, Kowloon,

Property Features

There's a restaurant on site. Public spaces have free WiFi. A free area shuttle within 2.5 km is available. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Dorsett Mongkok, Hong Kong. This 4-star Kowloon hotel is smoke free.

  • 1 building
  • 285 guestrooms or units
  • 27 levels
  • Built in 2010
  • Dining venue
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (32.1 km / 19.9 mi)
  • Train station: Hong Kong Olympic Station (1.1 km / 0.7 mi)
  • Property shuttles: Free area shuttle within 2.5 km; airport shuttle
  • Parking:

Room Amenities

Dorsett Mongkok, Hong Kong offers 285 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Thai Pad – This restaurant specialises in Thai cuisine and serves breakfast and lunch. Guests can enjoy al fresco dining (weather permitting).

Oneonefishone – This restaurant specialises in fusion cuisine and serves breakfast, lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 11:00 AM to 5:00 PM. Fees may apply. Contact the property in advance to get details.

Airport transport is offered at scheduled times from 11:00 AM to 5:00 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies and fees may apply when booking 5 or more rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 132 per person (approximately)
  • Fee for in-room wireless Internet: HKD 135 per night (rates may vary)
  • Fee for wired Internet in public areas: HKD 132 per night (rates may vary)
  • Airport shuttle fee: HKD 140 per person (one-way)
  • Airport shuttle fee per child: HKD 140 (one-way), (from 2 to 17 years old)
  • Valet parking fee: HKD 500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dorsett Mongkok Hong Kong Hotel
  • Dorsett Hong Kong Hotel
  • Dorsett Mongkok Hong Kong

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.