4.8 out of 5

"Having stayed at this hotel 6 years ago we were delighted to stay again. It's a lovely hotel and the fact it's a training hotel makes it nicer as tho ... " More

By a verified traveller on Sat 24 Feb 2018

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Hotel Description

Our customers tell us that they enjoy the public transport around Hotel ICON. During your stay, you're just a quick walk from Victoria Harbour. You'll find features such as free WiFi in public areas and a free area shuttle, plus 3 restaurants. Built in 2011, this 4.5-star hotel has 262 rooms over 28 floors. Free WiFi and tablet computers are available in all rooms.

  • Air-conditioned rooms with free minibar items, tablet computers and 24-hour room service
  • Free WiFi and wired Internet
  • The 3 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with hydrotherapy, body wraps or facials at Angsana Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour health club, a steam room and a sauna
  • Guests like the accommodation for the spaciousness, overall comfort and low noise level
  • Steps from Victoria Harbour and Tsim Sha Tsui Promenade
  • Free local-area and shopping centre shuttle service

CLUB 36 - King Room City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

ICON 36 - Twin Room Harbour View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

ICON 36 - King Room Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

ICON 36 - Twin Room City View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

ICON 36 - King Room City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel ICON ratings based on 34 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel ICON

Everyone (7) Couples (12) Business (6) Family (3) Other (3) Friends (2)
5 out of 5
We had an excellent time at Hotel Icon. The staff at check in, the pool, and at breakfast were all helpful, polite and welcoming. The room was stylish, modern and very clean. The room came with a wireless device which we could take with us each day and use it to link our phones to wifi when we were out and about which was fantastic and something I haven't come across anywhere else. The room was very well equipped, quiet, and the bed was comfortable. The pool area is really special with a beautiful view of the harbour. It was lovely at the end of a busy day to come back and chill here. Breakfast was excellent, and the staff were very helpful in accommodating my partner's need for gluten free options. All in all, this is the best hotel I have ever stayed in and represents very good value for money compared to others in Hong Kong. Thank you for a great stay!

Posted by on 21 Mar 2019

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5 out of 5
Convenient location, enhanced by the relevant amenities, great view and service. Staff taking the extra mile to satisfy the guests at n a very attentive however natural and unpretentious manner. Not cheap however, Very good value for money

Posted by on 24 Dec 2018

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4 out of 5

Losing attention to detail.

Pros: Lovely friendly staff. The Chinese New Year morning event was a lovely idea and most welcomed.
Cons: The rooms do need to be checked out regularly for detail as befits a hotel of this standard.
Having stayed at this hotel 6 years ago we were delighted to stay again. It's a lovely hotel and the fact it's a training hotel makes it nicer as those little foibles make it more personable. We did note though that the hotel now seems to be getting a little bit tired - missing attention to detail was notable... The bathroom shaving mirror was loose; the USB port in the desk was defective and it was notable that the working desk had seen better days and the rainfall shower head had not been cleaned in some time. The lack of restocking of the free minibar on two of the days was also noted but resolved quickly by the staff when advised.

Posted by , from London on 24 Feb 2018

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5 out of 5

Nice stay

Good stay at this hotel. Well worth it if you wanna have 5-star service without breaking your wallet.

Posted by on 23 Aug 2015

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3 out of 5

Good modern design hotel, but I was expecting better

I stayed at the ICON for 5nights in Jan 2015, it was a decent hotel - but not sure how it is rated as high as no:4 out of 690 hotels in Hong Kong. I would rate it maximum : 3.5 out of 5. Room - good size, I felt the bathroom was a little too big which made the room feel smaller then it actually was. Lack of natural light, the room felt a bit gloomy. Location - ok location, walking distance to everywhere around TST. But probably better to stay closer to Avenue of the Stars, around the Sheraton/Peninsula for better views of Hong Kong Island. Lobby/entrance - modern design style looking hotel but not a luxurious feel, like with the Sheraton or Intercontinental. Breakfast - recommended, very good. Extras - they provided a smart phone, with free international calls - this was excellent. Pool/Gym - nice roof top pool with Gym. But in Jan HK was a little cool to be hanging out by the pool. Service - no issues, what I was really happy about it was they allowed me to check-in early around 6am. I was getting a similar rate at the Peninsula, but chose the ICON for its uniqueness, larger rooms, and roof top pool. I'd probably go for the Intercontinental, Peninsula, Sheraton next time. I would only stay at the ICON again if there was a really good promotion going, otherwise I'm sure there are better hotels at this price range.

Posted by on 7 Jun 2015

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5 out of 5

wedding stayover

What an amazing experience to stay in such a wonderful hotel that really did make the stay in Hong Kong fantastic. Fully reccomend this hotel as its a World beater! Credit to the staff and management team.

Posted by on 23 Apr 2015

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5 out of 5

Trip to see famillyt

The Icon is modern without being up itself. The room was quiet and comfortable and very well equipped, but the staff were first class. I cannot praise highly enough all the staff from the doorman when we arrived to the final checkout. They were superb.

Posted by on 6 Apr 2015

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5 out of 5

Fabulous

Hotel Icon exceeded our expectations in all areas. The design of the hotel was outstanding. We particularly loved the pool bar on Level 9 with its outstanding view of the Hong Kong skyline. The evening buffet was amazing. The staff were extremely efficient and friendly. This will be our 1st choice hotel for any future visits to Hong Kong. Well done to all involved.

Posted by on 18 Feb 2015

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5 out of 5

Iconic- for others to aspire to

My room on the 18th floor was spotlessly clean and immaculate, with a stunning floor-ceiling view of the Harbour. The bed was both enormous and superbly comfortable, the bathroom stylish and the swivel chair a miracle of design. Lighting was top quality and varied, enabling exactly the right light to match your mood. And the 9th floor pool facilities were great (just a slight disappointment to be closed for part of my stay for annual maintenance - hence the 4*). Above all, I would identify the staff behaviour and service ethic to be simply outstanding. I'd never stay anywhere else in HK now.

Posted by on 24 Jan 2014

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4 out of 5

Good Hotel, reasonable location, Great staff

This hotel is modern, clean, with a reasonably good location. The staff are attentive, and hard working. The location is outside the main Nathan Rd area with a 15 minute walk, or a free shuttle bus into Kowloon centre, or the Ferry terminal. A harbour view room is recommended. All rooms are comfortable and modern. Food in the hotel is expensive but fairly good standard. Drinks are also expensive. The free mini bar and coffee (in the room) counters the expensive restaurant prices.

Posted by on 3 Sep 2013

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Property Features

Hotel ICON offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi and wired Internet. A business centre, a limo/town car service, and a meeting room are available. Event space at this hotel measures 6135 square feet (570 square metres) and includes conference centres. A sauna, spa services, and multilingual staff are also featured at the luxury Hotel ICON. A round-trip airport shuttle (available on request) is available for a fee. This 4.5-star Kowloon hotel is smoke free.

  • 1 building
  • 262 guestrooms or units
  • 28 levels
  • 3 dining venues
  • 6135 sq ft of conference space
  • 570 sq. m of conference space
  • Built in 2011
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Babysitting or childcare (surcharge)
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (33.7 km / 21 mi)
  • Train station: Hong Kong Hung Hom Station (1.4 km / 0.9 mi)
  • Property shuttles: Free area shuttle and shopping centre shuttle; airport shuttle
  • Parking:

Room Amenities

Hotel ICON offers 262 forms of air-conditioned accommodation with tablet computers and free minibar items. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a bath and shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Stocked minibar (free)
  • Tablet
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Fridge
  • Espresso maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

The Market – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Above and Beyond – Overlooking the ocean, this fine-dining restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.

Spa Services

Angsana Spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 12
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available upon request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request during limited hours. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Hotel ICON

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No pets or service animals allowed
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 294.8 for adults and HKD 162.8 for children (approximately)
  • Airport shuttle fee: HKD 800 per vehicle (one-way)
  • Airport shuttle fee per child: HKD 800 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel ICON Kowloon
  • Hotel ICON
  • ICON Kowloon
  • Hotel ICON Hong Kong

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Hotel ICON offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.