- Liked: Cleanliness, property conditions & facilities, room comfort
- Disliked: Staff & service
No greetings in lobby and bad service and attitude
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Located in Kowloon's Tsim Sha Tsui neighbourhood, Hotel ICON is in the city centre and near the beach. Tsim Sha Tsui Promenade and 1881 Heritage are notable landmarks, and some of the area's popular attractions include The Peak Tram and Ocean Park. Hong Kong Disneyland and Hong Kong Observatory are also worth visiting.
Beautiful, clean, classy hotel with many in-room amenities including: filtered drinking water tap, Handy phone you can take out and about for free WiFi hotspot, and free mini bar. The breakfast buffet was amazing with lots of gluten free choices but the other dining options were pretty pricey. The hotel staff were incredible. I told them how much I loved the gluten free muffins so they sent me home with six. I was sick my last day so they offered me a late check out. It was super easy to take the airport express train and free shuttle bus to and from the airport. I wish every hotel could be like this. Loved Hong Kong and would return in a heartbeat for the hotel. Also loved my room with an incredible harbor view.