- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the greats
Absolutely wonderful experience. This is a real boutique hotel. Staff were phenomenally kind, professional, and welcoming. Not much time spent wandering Kowloon, as the private terrace overlooking all the comings and goings at heritage square was too hard to leave. Weddings, cosplay photo shoots - happy people, with the symphony hall as backdrop and HK skyline peeking above it. We felt like private guests. And ate and ate and ate. The rooms are individually quirky, huge, quiet and comfortable. But the staff were better than the beautiful old building (restored and repurposed maritime police station straight out of Love is a Many Splendored Thing), the amenities, the location or gorgeous food. So attentive and kind. We will be back soon.