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ARTUS One

Bed Count 1 King Bed Maximum Occupancy 2 Max
£329* Per night/room 16 Aug - 17 Aug

HARBOUR One Plus

Bed Count 1 King Bed Maximum Occupancy 3 Max

ARTUS One Plus

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio (HARBOUR)

Bed Count 1 King Bed Maximum Occupancy 3 Max

ARTUS Three

Bed Count 2 King Beds Maximum Occupancy 8 Max

HARBOUR Three

Bed Count 2 King Beds Maximum Occupancy 8 Max

Hotel Description

Our customers tell us they can't get enough of K11 ARTUS's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Victoria Harbour. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant. This 5-star hotel has 287 rooms over 14 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each room.

  • Air-conditioned rooms with kitchenettes, balconies and dining areas
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour health club, a steam room and a sauna
  • Guests have great things to say about the comfortable guestrooms and the location
  • Just a 5-minute walk from Hong Kong Cultural Centre and 6 minutes on foot from Avenue of Stars

K11 ARTUS ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for K11 ARTUS

Family (1)
1 out of 5
I was awake by the fire alarm at early morning 4:25am.I WeChat to the staff , but I got no reply’ I went to the front desk to confront this issue and demand the full refund and I can check our and move to another hotel. But they refused’ This terrible experience I never forget and forgive!

Posted by on 5 Nov 2019

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Comment from Hotel Management

5 Nov 2019 by Jessie Hsu

Dear guest, Thank you for taking the time to message K11 ARTUS. We are sorry to hear your experience with us did not meet your expectations. We apologize that the inconvenience caused by the fire alarm. Could you please share your contact information to us for giving us the opportunity to learn more details with further investigation and improve our current situation? Looking forward to hearing from you. Best regards, Jessie HSU Duty Manager

Renovations + Closures

The following facilities or services will be unavailable from July 7 2021 to August 4 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Sauna

Property Features

K11 ARTUS offers its guests an outdoor pool, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury K11 ARTUS also features tour or ticket assistance, coffee/tea in common area, and concierge services. For a fee, parking is available. This 5-star Kowloon hotel is smoke free.

  • 287 guestrooms or units
  • 14 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Hong Kong International Airport (HKG) (33.9 km / 21 mi)
  • Train station: Hong Kong East Tsim Sha Tsui Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

K11 ARTUS offers 287 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. LCD televisions come with cable channels. Accommodation at this 5-star hotel has kitchenettes with fridges, hobs, microwaves and separate dining areas. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Private balcony
  • Dining room
  • Sitting area
  • Minibar
  • LCD television
  • Cable channels
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Espresso maker
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

K11 ARTUS has a restaurant on site.

The Commune – Overlooking the ocean and garden, this restaurant specialises in international cuisine and serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

The Chamber – This cocktail bar specialises in international cuisine. Reservations are required. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 17 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 880.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

On-site parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not allow parties, social or business events, photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission. Fees apply.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts credit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: HKD 220 for adults and HKD 220 for children (approximately)
  • Self-parking fee: HKD 800 per day
  • Rollaway bed fee: HKD 880.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • K11 ARTUS Hotel Kowloon
  • K11 ARTUS Hotel
  • K11 ARTUS Kowloon
  • K11 ARTUS Aparthotel Kowloon
  • K11 ARTUS Hotel
  • K11 ARTUS Kowloon
  • K11 ARTUS Hotel Kowloon

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.