5 Nov 2019 by Jessie Hsu
Dear guest, Thank you for taking the time to message K11 ARTUS. We are sorry to hear your experience with us did not meet your expectations. We apologize that the inconvenience caused by the fire alarm. Could you please share your contact information to us for giving us the opportunity to learn more details with further investigation and improve our current situation? Looking forward to hearing from you. Best regards, Jessie HSU Duty Manager
The following facilities or services will be unavailable from July 7 2021 to August 4 2021 (dates subject to change):
K11 ARTUS offers its guests an outdoor pool, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury K11 ARTUS also features tour or ticket assistance, coffee/tea in common area, and concierge services. For a fee, parking is available. This 5-star Kowloon hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Self parking (surcharge)
K11 ARTUS offers 287 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. LCD televisions come with cable channels. Accommodation at this 5-star hotel has kitchenettes with fridges, hobs, microwaves and separate dining areas. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.
K11 ARTUS has a restaurant on site.
The Commune – Overlooking the ocean and garden, this restaurant specialises in international cuisine and serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
The Chamber – This cocktail bar specialises in international cuisine. Reservations are required. Open daily.
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.
Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 17 years old are not allowed in the health club or fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow parties, social or business events, photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission. Fees apply.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts credit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.