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4.0 out of 5

"The shuttle service was handy and it was good to have a luggage scale to check weight of luggage before going to the airport. Although, having booked ... " More

By a verified traveller on Wed 12 Jun 2019

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Deluxe room with 3 meals (Double Occupancy)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe room with 3 meals (Single Occupancy)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Club room with 3 meals (Single occupancy)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Family room with 3 meals (Triple occupancy)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club room with 3 meals (Double occupancy)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room with 3 meals (Single Occupancy)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel Description

The comfortable rooms at Metropark Hotel Kowloon get good marks from our customers. During your stay, you're just a quick walk from Ladies' Market. Features include free WiFi in public areas and a free area shuttle, plus a restaurant. Built in 1988, this 4-star hotel has 487 rooms over 19 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with LCD TVs, fridges and room service
  • Free WiFi
  • Enjoy international cuisine while dining at Palm Court
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Within a 15-minute walk of Ladies' Market and Langham Place Mall
  • Free local-area shuttle service

Metropark Hotel Kowloon ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Metropark Hotel Kowloon

Everyone (9) Family (3)
5 out of 5

Posted by on 30 Jun 2019

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4 out of 5
The shuttle service was handy and it was good to have a luggage scale to check weight of luggage before going to the airport. Although, having booked the shuttle I was surprised that the driver asked for a tip. We might as well have booked a taxi instead which would have cost the same and wouldn't have the awkwardness of being asked for a tip. Not sure if the hotel is aware of this but it would be good to mention this to customers so they can decide what mode of transport to use to go to the airport.

Posted by , from London on 12 Jun 2019

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5 out of 5

Posted by on 4 Apr 2019

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5 out of 5
Originally was placed in a damp and stuffy room but they moved us once we highlight it and moved us. New room was spacious, roomy and airy. Great location and really great hotel.

Posted by , from London on 28 Dec 2018

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Comment from Hotel Management

2 Jan 2019 by General Manager

Dear S Thank you for choosing Metropark Hotel Kowloon. Upon receiving your comment, our engineer had checked the ventilation system and fixed the defects. We will monitor closely to ensure a fresh environment for our guests. We look forward to welcoming you again soon.

3 out of 5
Can't take bathing because no bath in the standard room for 4-star hotel?

Posted by , from Ireland on 5 Oct 2018

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4 out of 5
Very pleasant friendly staff. Comfortable rooms. Loved the pool for early morning dip. Does initially feel cold when first enter hotel but soon aclimatise as with all shops. Cake shop shuts to early!! Easy to arrange transfer to airport and much quicker than train.

Posted by , from London on 16 Apr 2018

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4 out of 5
hyvä aamiainen, rauhallinen lämmin allas katolla. Yhteydet kaupunkiin toimivat

Posted by on 11 Nov 2019

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Comment from Hotel Management

14 Nov 2019 by Front Office Manager

Thank you for rating us 4 out of 5. It is our ultimate goal to make every of our guests' stay a pleasurable stay. We will do our best to provide impeccable service to our guests. Hope that we will have the opportunity to be of service to you in the near future.

3 out of 5
Otherwise OK and the staff was helpful and kind but very bad disadvantage was very poor loud isolation between the rooms, corridors and the public areas. That caused by late evenings and by nights serious problems for us asleep and sleep.The noise of other quest walking and speaking on corridors and neighbour rooms came through walls and along the structure of the building and thumps of walking conducted alongside the structure.

Posted by , from Hamina Finland on 16 May 2019

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4 out of 5

Posted by on 24 Apr 2019

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3 out of 5
Nice but room was really dark and small. Staff was really friendly and helpful.

Posted by on 15 Sep 2017

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About the Metropark Hotel Kowloon

Location 75 Waterloo Road, Kowloon,

Renovations + Closures

The following facilities or services will be unavailable from October 18 2021 to February 28 2022 (dates subject to change):

  • Bar/Lounge(s)
  • Business centre
  • Fitness facilities
  • Laundry facilities
  • Shuttle services
  • Swimming pool

Property Features

Metropark Hotel Kowloon offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 861 square feet (80 square metres) and includes conference rooms. The business-friendly Metropark Hotel Kowloon also features tour or ticket assistance, concierge services, and laundry facilities. An airport shuttle (available on request) is available for a fee. This 4-star Kowloon hotel is smoke free.

  • 487 guestrooms or units
  • 19 levels
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 1988
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hong Kong Mong Kok East Station (1 km / 0.6 mi)
  • Property shuttles: Free area shuttle; airport shuttle

Room Amenities

Metropark Hotel Kowloon offers 487 forms of air-conditioned accommodation with a safe and complimentary bottles of water. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Palm Court – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

House of Tang – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 400.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts Visa and Mastercard; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 72 hours between bookings.

  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: HKD 120 per person (one-way)
  • Late check-out fee: HKD 350 (subject to availability)
  • Rollaway bed fee: HKD 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Metropark
  • Hotel Metropark Kowloon
  • Kowloon Metropark
  • Kowloon Metropark Hotel
  • Metropark Hotel
  • Metropark Hotel Kowloon
  • Metropark Kowloon
  • Metropark Kowloon Hotel
  • Metropark Hotel Kowloon Hong Kong
  • Metropark Hotel Kowloon Hotel
  • Metropark Hotel Kowloon Kowloon
  • Metropark Hotel Kowloon Hotel Kowloon

You should know

  • Metropark Hotel Kowloon offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in February and close in December.
  • Pool access available from 8:00 AM to 6:00 PM
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.