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"Booked a 3 night stay as part of my birthday, our anniversary and husbands retirement celebration holiday. We were greeted by very friendly staff. T ... " More

By a verified traveller on Mon 15 May 2017

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Hotel Description

Our customers tell us that they enjoy the bar at Novotel Nathan Road Kowloon Hong Kong. During your stay, you're just a quick walk from Temple Street Night Market. Features include free WiFi in public areas, plus a fitness centre and a coffee shop/café. Built in 2008, this 4-star hotel has 389 rooms over 15 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • All rooms offer 24-hour room service, LCD TVs and minibars
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at The Square
  • Buffet breakfast served daily for a fee
  • Services include a free kids' club, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests like the bar and restaurant
  • Steps from Temple Street Night Market and 9 minutes on foot from Nathan Road Shopping District
  • Airport shuttle service available for a fee

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£46* Per night/room 3 Jan - 4 Jan

Deluxe Twin Room

Bed Count 1 Single Bed Maximum Occupancy 3 Max

Premier Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Single Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room

Bed Count 1 Single Bed Maximum Occupancy 3 Max

Novotel Nathan Road Kowloon Hong Kong ratings based on 7 verified reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel Nathan Road Kowloon Hong Kong

Everyone (6) Couples (1)
3 out of 5

Posted by on 2 Nov 2019

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5 out of 5

Good Hotel in Good Location

Pros: Lovely staff. Quiet, clean and comfortable. Great location.
Location: On the main road on Kowloon so lots of shops etc. Close to Temple Street Market. Bus stops just outside, plus a Starbucks!
Booked a 3 night stay as part of my birthday, our anniversary and husbands retirement celebration holiday. We were greeted by very friendly staff. The lovely Yoko (the Manager that evening) showed us to our room where they had decorated the bed with two towel swans (their necks making the shape of a love heart) and rose petals. They had also given us a bottle of wine and a lovely Birthday cake!! Such a sweet surprise. The hotel room was very quiet, clean and comfortable. The air con was good. There was a large shower in the lovely bathroom, which was very powerful. We had a breakfast included in the booking. The dining room was a good size so we had no problem getting a table. There was a good choice of food and you never had to queue to get to it. We found all the staff to be very friendly and helpful. It was in a very convenient location, with bus stops outside and a Starbucks!! Temple Street market was a short walk away. We love Hong Kong and would definitely stay here again when we return.

Posted by , from Hull on 15 May 2017

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3 out of 5

good location and clean room

Pros: Good location
Cons: Rude and unfriendly reception staff
The location of this hotel is great. It is situated just off Nathan road and we found it to be near all the shops and local cuisine restaurants. The hotel is across the road from a mini supermarket which is open 24/7 and is ideal for getting a few bits. The one thing that lets this hotel down is the friendliness of the reception staff. It may have just been the one who checked us in but to say she was rude would be an understatement. Her bluntness and unfriendly manor made the initial impression of this hotel unwelcoming. This was a bad start to our holiday and I feel that is costs nothing to be friendly and smile. For this reason alone I feel that in future I would pay that bit extra to stay at a hotel that offers a good service.

Posted by , from London on 5 Apr 2017

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2 out of 5
Sehr kaltes zimmer, gym war geschlossen wegen Bauarbeiten:( Frühstück war schlecht und lieblos

Posted by on 17 Jan 2019

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Comment from Hotel Management

19 Jan 2019 by Novotel Nathan Road Kowloon Hong Kong

Vielen Dank für Ihre Kommentare

4 out of 5
Frühstück ist sehr empfehlenswert. Personal immer sehr freundlich und zuvorkommend.

Posted by on 24 Nov 2018

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3 out of 5

decent but Not excellent

Rooms are clean and comfortable, breakfast buffet is Not living up to international standard, Food at bar is what you expect, not bad but not really good neither. I had to wait for more than 30 min on the First evening just to place my order. It took another 30 min for a simple club sandwich to arrive - all while the bar was Not overcrowded. Service got a Bit faster in the following days. staff's knowledge of english is sufficient.

Posted by on 30 Aug 2017

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4 out of 5

on a aimé on y retournera

Hôtel idéalement situé, calme car en léger retrait de Nathan road, chambre design et spacieuse pour Hong-Kong, petit déjeuner buffet très varié, centre de fitness excellent, personnel compétent et attentionné, internet gratuit dans le hall

Posted by on 2 Aug 2011

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About the Novotel Nathan Road Kowloon Hong Kong

Location 348 Nathan Road, Kowloon,

Property Features

There's a coffee shop/café on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. An airport shuttle (available during limited hours) is available for a fee. A fitness centre, a terrace, and a free kid's club are also featured at the family-friendly Novotel Nathan Road Kowloon Hong Kong. Smoking is allowed in designated areas at this 4-star Kowloon hotel (fines may apply for smoking in non-smoking areas).

  • 1 building
  • 389 guestrooms or units
  • 15 levels
  • Built in 2008
  • Coffee shop
  • Kid's club (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace

Family Friendly Amenities

  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (32.5 km / 20.2 mi)
  • Train station: Hong Kong Austin Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Novotel Nathan Road Kowloon Hong Kong offers 389 forms of accommodation with minibars and laptop-compatible safes. LCD televisions come with premium satellite channels. Bathrooms include complimentary slippers, complimentary toiletries and a hairdryer. This Kowloon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available from 6:00 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered from 6:00 AM to 10:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 206.80 per person (approximately)
  • Airport shuttle fee: HKD 130 per person (one-way)
  • Airport shuttle fee per child: HKD 130 (one-way), (up to 3 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nathan Novotel
  • Novotel Nathan
  • Novotel Nathan Hotel
  • Novotel Nathan Hotel Kowloon Road Hong Kong
  • Novotel Nathan Road Kowloon Hong Kong
  • Novotel Nathan Road Kowloon Hong Kong Hotel
  • Novotel Nathan Hong Kong Hotel
  • Novotel Nathan Hong Kong
  • Novotel Nathan Road Kowloon Hong Kong Hotel
  • Novotel Nathan Road Kowloon Hong Kong Kowloon
  • Novotel Nathan Road Kowloon Hong Kong Hotel Kowloon

You should know

  • Novotel Nathan Road Kowloon Hong Kong offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.