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4.0 out of 5

"don't like the lighting it's too dark. No shuttle bus to airport and No laundry. apart from these issues, All fine " More

By a verified traveller on Thu 30 Jan 2020

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Suite (Penta PlayerPAd)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Standard Twin Room (penta)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Suite, 1 King Bed (Penta PlayerPAd)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed (Penta)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room (penta Plus)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of pentahotel Hong Kong, Kowloon's great location. During your stay, you're just a quick walk from Mikiki. Enjoy features like free WiFi in public areas and a free area shuttle, plus a restaurant. Built in 2013, this 4-star hotel has 695 rooms over 33 floors. Each room includes amenities such as free WiFi and an LED TV.

  • All rooms offer iPod docking stations, LED TVs and room service
  • Free WiFi
  • Enjoy international cuisine while dining at eatstreet @ pentalounge
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the comfortable guestrooms and the overall condition of the property
  • Within a 15-minute walk of Mikiki and Plaza Hollywood
  • Free local-area and shopping centre shuttle service

pentahotel Hong Kong, Kowloon ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for pentahotel Hong Kong, Kowloon

Couples (1) Family (1)
4 out of 5
don't like the lighting it's too dark. No shuttle bus to airport and No laundry. apart from these issues, All fine

Posted by on 30 Jan 2020

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About the pentahotel Hong Kong, Kowloon

Location 19 Luk Hop Street, Kowloon,

Renovations + Closures

The following facilities or services will be unavailable from May 1 2021 to August 31 2021 (dates subject to change):

  • Daily housekeeping

The following facilities are closed seasonally each year. They will be closed from 01 November to 30 April:

  • Swimming pool

Property Features

Pentahotel Hong Kong, Kowloon offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3175 square feet (295 square metres) and includes conference rooms. An arcade/games room, multilingual staff, and coffee/tea in common area are also featured at the business-friendly pentahotel Hong Kong, Kowloon. An area shuttle within 7 kilometers and A shopping centre shuttle are free. Smoking is allowed in designated areas at this 4-star Kowloon hotel.

  • 1 building
  • 695 guestrooms or units
  • 33 levels
  • 3175 sq ft of conference space
  • 295 sq. m of conference space
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Fridge (on request)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Transport

  • Airport: Hong Kong International Airport (HKG) (35.6 km / 22.1 mi)
  • Train station: Hong Kong Choi Hung Station (1.3 km / 0.8 mi)
  • Property shuttles: Free area shuttle within 7 kilometers and shopping centre shuttle; airport shuttle

Room Amenities

Pentahotel Hong Kong, Kowloon offers 695 forms of accommodation with iPod docking stations and laptop-compatible safes. 37-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and slippers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Fridges, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • iPod dock
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Fridge available
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer available
  • Laptop safe
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Eatstreet @ pentalounge – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Pentalounge – On-site lobby lounge. Open daily.

Pizzabar – This restaurant specialises in pizza and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve high chair

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Long-term renters welcome

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve high chair. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Car not required
  • Long-term renters welcome
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 600 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 242 for adults and HKD 121 for children (approximately)
  • Fee for in-room wired Internet: HKD 98 per 24-hour period (rates may vary)
  • Airport shuttle fee: HKD 140 per person (one-way)
  • Airport shuttle fee per child: HKD 140 (one-way), (up to 3 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pentahotel
  • Pentahotel Hong Kong
  • Pentahotel Hong Kong Hotel
  • Pentahotel Hong Kong Hotel Kowloon
  • Pentahotel Hong Kong Kowloon
  • Pentahotel Kowloon Hong Kong
  • pentahotel Hong Kong Kowloon Hotel
  • pentahotel Hong Kong, Kowloon Hotel
  • pentahotel Hong Kong, Kowloon Kowloon
  • pentahotel Hong Kong, Kowloon Hotel Kowloon

You should know

  • Pentahotel Hong Kong, Kowloon offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in September and close in October.
  • Pool access available from 7:30 AM to 6 PM
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.