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"all the staff have been very nice and friendly, and especially helpful to those working in the luggage department / porters. I would be happy to sta ... " More

By a verified traveller on Fri 25 Jan 2019

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Hotel Description

Our customers tell us that they enjoy the overall value at Regal Oriental Hotel - Hong Kong. During your stay, you're just a quick walk from Kowloon Walled City Park. Enjoy features like free WiFi in public areas, plus 5 restaurants and a fitness centre. Built in 1982, this 4-star hotel has 494 rooms over 14 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with LCD TVs, fridges and room service (during limited hours)
  • Free WiFi and wired Internet
  • Drinking and dining options include 5 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the proximity to public transport and the size of the guestrooms
  • Just a 4-minute walk from Kowloon Walled City Park and a 2-minute drive from Kowloon Bay
  • Local-area shuttle service available for a fee

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double or 2 Single Beds, Business Lounge Access, Executive Level

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Club Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Triple Room

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Premier Double Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Regal Oriental Hotel - Hong Kong ratings based on 9 verified reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Regal Oriental Hotel - Hong Kong

Everyone (3) Couples (2) Business (1) Family (1) Other (2)
1 out of 5
We booked an Executive Club room for the perks of having the Executive Club Lounge and better room quality. The room had an unpleasant smell coming from the air conditioning. The room itself was a good size and looked out over the to the cruise terminal. However the bed was extremely hard (even though we like a firm mattress) and the decor was dated and had seen better days (especially the finishes in the bathroom). A coffee machine was provided however without any capsules (which they advertised as HK$20 each). The biggest con and negative was the Executive Club lounge. This was not a lounge, but a small cornered off area in the pub on the ground floor. During the day there were a few cans of soft drink in the fridge and a few leftover pastries from breakfast. We were told that between 5-8pm there was a cocktail hour with hot food, however when we went back and asked about the hot food, the member of staff walked us to the empty hot plates, then looked confused, went off to the kitchen before coming back to say no hot food. As for alcoholic drinks there were a couple of bottles of spirits and can of beer. It was very depressing. Breakfast the next morning was simple and lacking for an Executive Club (hard boiled eggs/beans/sausage), with bread to toast. The few small pastries were not fresh and had come out of packets. The jug of juice was long life concentrated juice. Tables weren’t cleared or cleaned from previous guests (no staff around). Upon checkout I complained abo

Posted by on 8 Dec 2019

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4 out of 5
all the staff have been very nice and friendly, and especially helpful to those working in the luggage department / porters. I would be happy to stay there if I am on holiday in hong kong.

Posted by on 25 Jan 2019

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3 out of 5

This is a 3* Hotel

Pros: The staff
Cons: Need to improve the bathroom, linen and breakfast quality. Location cannot be changed unfortunately
Location: Area is not nice. Lots of old/dodgy buildings. There are local restaurants offering seafood and two small but nice shopping malls at 10-15 mim
When I booked this hotel, the price was slightly cheaper than some other hotels with similar rating. The worst is its location. The area is not nice and the commuting to the Star Pier is about 35-45 min. To go to the nearest station, it takes about 10-15 min by taxi. If you don't mind taking buses and taxis to go to the different attractions, you could book in this hotel. The room is OK. But the bathroom and linen requires a change. My room view was awful towards a flyover and construction site. The breakfast was of poor quality and expensive. I decided to go out to Starbucks for breakfast in a nearby mall. The staff offer a very good service and are very gentle and helpful Overall I would rate this hotel as a 3* hotel

Posted by , from Dubai on 8 Sep 2017

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Comment from Hotel Management

19 Sep 2017 by THE QUALITY CARE TEAM

Dear Guest, Thank you for sharing your feedback about your recent stay at Regal Oriental Hotel in 2017! Just like all successful businesses we 100% believe in listening and responding to our guest’s comments. We do personally take them all constructively to assist in improving our facilities and most of all our services. Meanwhile, your comments about the concerned bathroom, Linen and breakfast were very well received and had been passed onto the team for following up. We are looking forward and welcome you to stay at Regal Oriental Hotel again.

4 out of 5

Lovely place to stay

Comfortable hotel close to transportation and shopping area 20mins away from star ferry

Posted by on 24 Sep 2016

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Comment from Hotel Management

28 Sep 2016 by The Quality Care Team - Regal Oriental Hotel

Dear Guest, We are so glad to read that you appreciated our neighborhood making your trip delightful. We are ready to take care of you again very soon. Best regards, The Quality Care Team Regal Oriental Hotel

4 out of 5

Meeting friends

I have been to this hotel several times, and most of my stay this time was again satisfactory. However, my first night was not spent in a non-smoking room despite being assured at Reception that it was! Fortunately I was able to get the room changed the next day. this second room was very much better in several other respects, and I also had good service thereafter from both the Reception staff and also at the ground floor restaurant. I will certainly hope to stay at the hotel again.

Posted by on 24 Apr 2016

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4 out of 5

Very good

I book this hotel by mistake intending to book their other one on Moody Road ' I found the hotel and staff very good and helpful . The hotel position is a little off the Main Street but great for that area San Po lots of business there . Breakfast was good ! It's only a taxicab ride from the main shopping area of Nathan road .

Posted by on 10 Mar 2015

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4 out of 5

Great place to stay

This was my 4th trip to HK and my 3rd staying at the Regal Oriental. I love the location - right next to where the airport used to be in upper Kowloon. It's close enough to the hustle and bustle of Mong Kok thanks to he excellent transport system without being too busy, and thankfully well away from the far more western Homg Kong island. The neighbourhood is great and contains the Kowloon Walled City Park, which is well worth exploring for a bit of recent history. The hotel itself is good, decently priced and comfortable. The only issue for me is the pricing of their wifi service, which could be called extortionate!

Posted by on 17 Dec 2011

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3 out of 5

Moyen. Rapport qualité/prix bon

Un peu excentré, pas de station de métro proche mais bien desservi par les bus. Mauvaise isolation donc assez bruyant. La chambre est correcte (2 lits double dans notre cas) et propre. Le quartier est sympa, avec un parc à proximité et de nombreux restaurant.

Posted by on 10 Jan 2016

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4 out of 5

da hab ich schon vor jahren gewohnt

etwas persönlichere und kompetentere behandlung hätte ich schon erwartet, aber man erhält eben für weniger geld auch weniger leistung. das stört mich aber auch nicht so, ich reise lange genug um mich auf so manche situation einrichten zu können. die front officers mr. tomson tang and ms- jo lee sind beide sehr höflich und kompetent. die mitarbeiter im check in weniger.der barkeeper does not lift his feet, und niemand seiner vorgesetzten kritisiert das. es macht einen schlechten eindruck. zimmermädchen sehr gut.

Posted by on 14 Dec 2012

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About the Regal Oriental Hotel - Hong Kong

Location 30 - 38 Sa Po Road, Kowloon,

Property Features

There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A business centre and a limo/town car service are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Regal Oriental Hotel - Hong Kong. For a fee, parking is available. This 4-star Kowloon hotel is smoke free.

  • 1 building
  • 494 guestrooms or units
  • 14 levels
  • 5 dining venues
  • Built in 1982
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (37 km / 23 mi)
  • Train station: Hong Kong Lok Fu Station (1.8 km / 1.1 mi)
  • Property shuttles: Area shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Regal Oriental Hotel - Hong Kong offers 494 forms of accommodation with a safe and free newspapers. LCD televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Kowloon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10 AM.

Cafe Neo – This buffet restaurant serves breakfast, lunch and dinner. Reservations are required.

Regal Terrace – This restaurant serves lunch and dinner. Reservations are required. Open daily.

Avanti Pizzeria – This restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.

Moon Rivier – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Open daily.

China Coast Pub – This bar specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cots/infant beds.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds.

  • One child stays free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: HKD 198 per person (approximately)
  • Valet parking fee: HKD 600 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hong Kong Hotel Regal Oriental
  • Hotel Oriental Hong Kong
  • Oriental Hong Kong Hotel
  • Regal Hotel Oriental
  • Regal Hotel Oriental Hong Kong
  • Regal Oriental
  • Regal Oriental Hong Kong
  • Regal Oriental Hong Kong Kowloon
  • Regal Oriental Hong Kong
  • Regal Oriental Hotel Hong Kong Kowloon
  • Hotel Regal Oriental
  • Regal Oriental Hotel - Hong Kong Hotel
  • Regal Oriental Hotel - Hong Kong Kowloon
  • Regal Oriental Hotel - Hong Kong Hotel Kowloon

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.