Skip to main content
Beginning of main content
3.8 out of 5

"As the title suggests, the hotel is well placed (central) to access all of the main attractions in Hong Kong. Tsim Sha Tsui metro station has enteran ... " More

By a verified traveller on Thu 09 Nov 2017

Enter dates to see availability

Hotel Description

The sightseeing around Sheraton Hong Kong Hotel & Towers gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Victoria Harbour. Enjoy features like free WiFi in public areas, plus 6 restaurants and 2 bars. This 5-star hotel has 782 rooms over 18 floors. Enjoy your stay with amenities like free WiFi and a tablet computer in each room.

  • Air-conditioned rooms with tablet computers, iPod docking stations and 24-hour room service
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 6 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with deep-tissue massages, detox wraps or aromatherapy at The Health Club
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a sauna and yoga classes
  • Guests speak favourably about the location and the comfortable guestrooms
  • Steps from Victoria Harbour and Tsim Sha Tsui Promenade

Deluxe Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 3 Max
£102* Per night/room 27 Mar - 28 Mar

Room, 2 Single Beds, Harbour View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Towers Harbour View Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Harbour View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Towers Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Hong Kong Hotel & Towers ratings based on 4 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Hong Kong Hotel & Towers

Everyone (2) Business (2)
4 out of 5

Well placed hotel

As the title suggests, the hotel is well placed (central) to access all of the main attractions in Hong Kong. Tsim Sha Tsui metro station has enterances dotted around the hotel and Victoria Harbour is situated just across the road. The hotel is well appointed and maintained, however the pool and pool area is very small and the hotel restaurants are outlandishly expensive. No matter, there are plenty of other dining options locally. Would recommend.

Posted by , from Stockton-On-Tees on 9 Nov 2017

Was this review helpful to you?
3 out of 5

Work & Leisure trip

The hotel is looking a little tired and in need of a refurb. The food was not very good in the cafes.

Posted by on 3 Nov 2015

Was this review helpful to you?
4 out of 5

Good location, good food, great views

Reasonable value, comfortable rooms, excellent food standards in the cafe. Location perfect for getting around, and the views of Hong Kong are amongst the best.

Posted by on 2 Aug 2012

Was this review helpful to you?
4 out of 5

Posted by on 14 Nov 2018

Was this review helpful to you?

About the Sheraton Hong Kong Hotel & Towers

Location 20 Nathan Road, Kowloon,

Renovations + Closures

The following facilities are closed until further notice:

  • Swimming pool
  • Sauna

Property Features

Sheraton Hong Kong Hotel & Towers offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Business amenities include a 24-hour business centre, a limo/town car service, and a meeting room. Event space at this hotel measures 15043 square feet (1398 square metres) and includes conference rooms. A fitness centre, a sauna, and spa services are also featured at the luxury Sheraton Hong Kong Hotel & Towers. Smoking is allowed in designated areas at this 5-star Kowloon hotel.

  • 782 guestrooms or units
  • 18 levels
  • 6 dining venues
  • 2 bars or lounges
  • 15043 sq ft of conference space
  • 1398 sq. m of conference space
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Fridge
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (34 km / 21.1 mi)
  • Train station: Hong Kong East Tsim Sha Tsui Station (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

Sheraton Hong Kong Hotel & Towers offers 782 forms of air-conditioned accommodation with tablet computers and iPod docking stations. Beds feature premium bedding. 40-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include microwaves. Renovation of all guestrooms was completed in January 2015.

  • Tablet
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cots (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.

Celestial Court – This restaurant serves lunch and dinner. Reservations are required.

Unkai – This restaurant serves lunch and dinner. Reservations are required. Open daily.

Oyster & Wine Bar – This restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

The Café – This restaurant serves breakfast, lunch and dinner. Reservations are required. Open daily.

Sky Lounge – On-site bar. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Yoga classes/instruction on site

Spa Services

The Health Club has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.

Guests who wish to check-in before 3 PM will be charged a fee equal to the room rate for one night.

Please note: Extra beds are not available December 29, 2018 - January 1, 2019. For more details, please contact the property using the number provided on the booking confirmation email.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for HKD 275.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • Cash or credit card deposit required

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 275.00 for adults and HKD 138.00 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: HKD 275.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Hong Kong Hotel & Towers
  • Sheraton Hong Kong Towers
  • Sheraton Hotel Hong Kong Towers
  • Sheraton Hong Kong Hotel Towers Kowloon
  • Sheraton Hong Kong Hotel Towers
  • Sheraton Hong Kong Towers Kowloon
  • Sheraton Hong Kong & Towers
  • Sheraton Hong Kong Hotel & Towers Hotel
  • Sheraton Hong Kong Hotel & Towers Kowloon
  • Sheraton Hong Kong Hotel & Towers Hotel Kowloon

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.ebookers.com/Kowloon-Hotels-Sheraton-Hong-Kong-Hotel-&-Towers.h21941-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.