4.9 out of 5

"For a price almost the same as other nearby hotels with scant facilities, the Royal Garden is a real hotel. Real front desk staff and concierge who ha ... " More

By a verified traveller on Thu 07 Dec 2017

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Hotel Description

The Royal Garden's walkable location gets good marks from our customers. During your stay, you're just a quick walk from Victoria Harbour. Free WiFi in public areas, 6 restaurants and an outdoor pool are available. Built in 1981, this 5-star hotel has 450 rooms over 19 floors. All rooms offer free wired Internet and LED TVs.

  • All rooms offer iPod docking stations, 24-hour room service and LED TVs
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include 6 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club
  • Guests speak favourably about the family-friendly amenities and the proximity to public transport
  • Within a 15-minute walk of K11 Shopping Mall and Hong Kong Space Museum
  • Airport shuttle service available for a fee

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£74* Per night/room 19 Aug - 20 Aug

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Sky Side Harbour Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sky Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Royal Garden ratings based on 12 verified reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Royal Garden

Everyone (4) Couples (2) Family (3) Friends (2)
5 out of 5
This is a beautiful hotel. Rooms and public areas all spotless. All staff we interacted with were very pleasant and helpful. We stayed on a room only basis so can’t comment on the food but the restaurants looked lovely. Excellent location too.

Posted by , from Glasgow on 19 Jun 2019

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5 out of 5

Surprisingly good hotel

Pros: The room, the bed, the bathroom. The interior. The staff. The facilities.
Cons: Limited TV channels - just bring your own laptop and HDMI cable and watch your own stuff. The cocktail bar isn't great.
For a price almost the same as other nearby hotels with scant facilities, the Royal Garden is a real hotel. Real front desk staff and concierge who have been trained. Lovely interiors. Full range of facilities. Very large rooms by Hong Kong standards, with exceptional bathrooms and beds. Great restaurants.

Posted by , from London on 7 Dec 2017

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5 out of 5

wow!

the hotel was amazing.perfect location and value for money.amazing service standards..will noy mind paying extra to to stay in this hotel again.One and only draw back was pool was under renovation but it didnt make much of difference.

Posted by on 23 Feb 2014

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5 out of 5

Great location and great staff

Not easy to find a quality place with great staff service in a great city location for a reasonable price. This is The Royal Garden hotel.

Posted by on 5 Jan 2014

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5 out of 5
Wir bekamen einen Upgrade und hatten zuoberst 2 Zimmer mit Aussicht auf Hong Kong Island! Es war super.

Posted by on 23 Jul 2019

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5 out of 5
Loistava sijainti. Uima-allas katolla on mukava. Sauna on hyvä. Samoin hyvä kuntosali.

Posted by on 22 Apr 2019

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5 out of 5
Personal war sehr engagiert, freundlich und man hatte das gefühl, dass man das beste für den gast machen will.

Posted by on 28 Feb 2019

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5 out of 5

Posted by on 10 Oct 2018

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5 out of 5
Pros: Die zentrale Lage ist hervorragend Der Service ist sehr gut, Personal sehr freundlich und hilfsbereit.
Cons: Die Temperatur des Jacuzzi ist mit 42°C für mich zu heiss.
Für unseren Kurzaufenthalt konnten wir kein besseres Hotel wählen, es bietet alle Annehmlichkeiten die wir für unseren Aufenthalt gerne vorfinden. Das Personal war sehr freundlich, stets hilfsbereit einfach zuvorkommend. Die Lage des Hotels zentral, viele Restaurants, Ferry Terminal, Museum, Kino, Shopping Malls sind zu Fuss erreichbar. Taxis zu jeder Zeit vor dem Hotel in kürzester Zeit zur Verfügung. Unser Aufenthalt war sehr interessant und erholsam.

Posted by on 18 Nov 2017

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4 out of 5

Tolle Lage, freundliches Personal

Das Hotel hat eine tolle Lage im eher teuren Tsim Sha Shui Quartier von wo man aus aber gut zu Fuss unterwegs sein kann. Das Hotelpersonal war sehr freundlich und zuvorkommend. Die Frühstücks-, Mittags sowie Abendbuffets waren sehr gut und reich an verschiedenen Angeboten, jedoch muss man damit rechnen, dass man dafür auch etwas hinblättern muss. Der Fitnessraum war gut eingerichtet mit verschiedenen Geräten, Tüchern sowie Wasserspender.

Posted by on 17 Apr 2016

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Property Features

The Royal Garden offers its guests an outdoor pool and a health club. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre, a limo/town car service, and a meeting room are available. There are 8 meeting rooms available. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury The Royal Garden. A round-trip airport shuttle (available at scheduled times) is available for a fee. For a fee, parking is available. This 5-star Kowloon hotel is smoke free.

  • 1 building
  • 450 guestrooms or units
  • 19 levels
  • 6 dining venues
  • 2973 sq ft of conference space
  • Built in 1981
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Fridge

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (34.2 km / 21.3 mi)
  • Train station: Hong Kong Tsim Sha Tsui Station (1.2 km / 0.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Royal Garden offers 450 forms of accommodation with iPod docking stations and minibars. LED televisions come with satellite channels and pay-per-view films. Bathrooms include a bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

The Royal Garden has 6 restaurants serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

Spa Services

  • Swedish massage
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Sports massage
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 7 AM to 9 PM. Fees may apply. Contact the property in advance to make arrangements.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transport is offered at scheduled times from 7 AM to 9 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 550.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards not accepted
  • Union Pay
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 297 for adults and HKD 297 for children (approximately)
  • Airport shuttle fee: HKD 140 per person (one way)
  • Airport shuttle fee per child: HKD 140.00 (one-way)
  • Valet parking fee: HKD 450 per day
  • Rollaway bed fee: HKD 550.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Garden Hotel Kowloon
  • Royal Garden Kowloon

You should know

  • The Royal Garden offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.