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Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£33* Per night/room 11 May - 12 May

Grand Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Railay Princess Resort & Spa, you're just a quick walk from West Railay Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi
  • Free self-parking
  • Enjoy Thai cuisine and ocean views while dining at Princess Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body scrubs or Swedish massages at Waree Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym
  • Just a 4-minute walk from West Railay Beach and a 5-minute drive from Ao Nam Mao
  • Airport, ferry terminal and shopping centre shuttle service available for a fee

Railay Princess Resort & Spa ratings based on 8 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Railay Princess Resort & Spa

Everyone (1) Couples (5) Family (3)
2 out of 5
Check out was unprofessional The staff giggled like school kids for some unknown reason

Posted by on 11 Mar 2020

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Comment from Hotel Management

24 Nov 2023 by Toi

Thank you for your take time to review us. Kindly share your recommend to us for reference please.

1 out of 5

Worst experience in Thailand

This is not a 4 star hotel - it isn't even a 3! We arrived to stained bed sheets a dirty bathroom and ropey customer service! I have to say - when we weren't happy with our room we asked to speak to the manager straight away as I had read that other people have had issues getting anywhere with the staff in similar situations, and he delt with it ok...we got upgraded to the top room which was much better but still not even close to being 4star!

Posted by on 24 Feb 2016

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5 out of 5
Nous avons particulièrement apprécié les deux piscines et les animaux sauvages tout proche (singes, varans)

Posted by on 10 Apr 2024

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4 out of 5
+Grosse Auswahl beim Frühstück +2 schöne Pools +Badetücher am Pool Ausser das unser Zimmer etwas weit weg war, haben wir nichts auszusetzten.

Posted by on 20 Feb 2020

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Comment from Hotel Management

24 Nov 2023 by Toi

Thank you for your take time for review us and we are grad for your enjoy to stay with us. We look forward to welcoming you and party back to Railay Princess Resort & Spa in the next time.With best regards,

3 out of 5
Es ist sehr lärmig auf der Ostseite. Die ganze Nacht hört mann die Longtailboote kommen und gehen. Auf der Westseite ist es ruhiger und der Strand sehr schön. Ich würde nur noch ein Hotel auf der Westseite buchen.

Posted by on 18 Dec 2018

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5 out of 5

Tolles Hotel

Die Begrüssung im Hotel war sehr freundlich und zuvorkommend (Erfrischungsgetränk und kaltes Tuch). Das Zimmer konnte nach dem Einchecken ohne Probleme und umgehend von DZ mit zwei Einzelbetten in DZ mit einem Doppelbett getauscht werden. Die Zimmer waren sehr sauber. Der Strand vor dem Hotel ist zum Baden überhaupt nich geeignet. Zu Fuss gelangt man in wenigern Minuten zu zwei sehr schönen Stränden. Im Restaurant haben wir jeweils das Frühstück gegessen (grosses Buffet mit frischen Produkten) sowie einmal ein Abendessen. Das Servicepersonal ist nett, jedoch sehr unkoordiniert. Nachdem wir Platz genommen hatten, wurden wir von mind. 3 Personen gefragt ob wir unsere Bestellung machen möchten. Als die Bestellung vorgenommen wurde, hat man sich nicht mehr um uns gekümmert. Das Hotel würde ich bei einem nächsten Thailand-Aufenthalt wieder besuchen!

Posted by on 1 Dec 2014

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3 out of 5

Schönes ruhiges Hotel

Wir hatten ein deluxe room, hat uns sehr gut gefallen. Groß, ruhig, sauber. Das Hotel hat 2 sehr schöne Pools mit traumhaftem Ausblick und Umgebung ( dschungelatmosphäre ). Das Restaurant ist nicht zu empfehlen, da das Personal einfach überfordert ist. Service ist katastrophal! Das essen ist auch ganz schwach. Frühstück ist ok. Die Dame an der Rezeption kam unfreundlich rüber und war mit einem einfachen Check Inn schon überfordert. Großer Nachteil ist, dass das hotel nur mit einem Boot zu erreichen ist und man von railay beach sonst nicht wegkommt ohne Boot.

Posted by on 5 Mar 2014

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4 out of 5

Sehr schöne Pool-Anlage

Dies war eines unserer 4 Zimmer auf Railay in dem wir übernachtet haben. Vom Preis-/ Leistungsverhältnis auch das Beste. Das Hotelpersonal war sehr freundlich, die Zimmer sauber, ruhig und schön eingerichtet. Das Frühstück war sehr gut mit leckeren Omeletts, Obst usw. Am besten hat uns die Pool-Anlage gefallen.

Posted by on 6 Feb 2012

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About the Railay Princess Resort & Spa

Location 145/1 Moo, Krabi, Krabi 81000

Property Features

Railay Princess Resort & Spa offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. Spa services, a terrace, and a free kid's club are also featured at the business-friendly Railay Princess Resort & Spa. An airport shuttle (available 24 hours), a ferry terminal shuttle and a bus station shuttle are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Krabi resort.

  • 126 guestrooms or units
  • 3 levels
  • 4 buildings
  • Conference rooms
  • Built in 2004
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, ferry terminal shuttle, shopping centre shuttle, and bus station shuttle
  • Parking: Free self parking

Room Amenities

Railay Princess Resort & Spa offers 126 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature Select Comfort mattresses. A pillow menu is available. Televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Private balcony
  • Select Comfort beds
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Princess Restaurant – Overlooking the ocean and garden, this restaurant specialises in Thai cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Snorkelling nearby
  • Boat tours on site
  • Mountain climbing nearby
  • Rock climbing nearby
  • Kayaking nearby
  • Swimming nearby
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include Swedish massages, Thai massages, facials and body scrubs.

  • Swedish massage
  • Number of treatment rooms 2
  • Thai massage
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 16

Special check-in instructions:

Guests must transfer via Boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

To get to the property, guests need to transfer by Boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. Railay Princess Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1200.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Railay Princess Resort & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 350 for adults and from THB 200 for children
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: THB 1500 (one-way), (up to 4 years old)
  • Rollaway bed fee: THB 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Princess Railay
  • Princess Railay Resort
  • Princess Resort Railay
  • Railay Princess
  • Railay Princess Resort
  • Railay Princess Hotel Railay Beach
  • Railay Princess Resort And Spa Railay Beach, Krabi, Thailand
  • Railay Princess Resort Krabi
  • Railay Princess Krabi
  • Railay Princess Resort & Spa Krabi/Ao Nang
  • Railay Princess Resort Spa

You should know

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.