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4.2 out of 5

"Fantastic location clean comfortable and staff excellent " More

By a verified traveller on Tue 26 Mar 2019

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Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£30* Per night/room 13 Jun - 14 Jun

Apartment, 1 Bedroom (Air Condition)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Comfort Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The shopping around Turnau City Aparthotel gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Krakow Barbican. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge). Built in 2009, this 3.5-star aparthotel has 74 aparthotels over 6 floors. Each apartment offers free WiFi and a kitchen.

  • Each apartment offers a kitchen, a flat-screen TV and a hob
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include convenience store, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Krakow Barbican and St. Mary's Basilica
  • Airport shuttle service available for a fee

Turnau City Aparthotel ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Turnau City Aparthotel

Everyone (6) Couples (3) Family (3)
5 out of 5
Fantastic location clean comfortable and staff excellent

Posted by on 26 Mar 2019

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4 out of 5
Great location, clean apartment, good for quick stopover.

Posted by , from London, GB on 25 Feb 2019

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4 out of 5
Wohnung neben dem Bahnhof / Busbahnhof. Sehr praktisch, neu und gut ausgestattet. Gute Kommunikation mit den Staffs und zu einem guten Preis.

Posted by on 4 Mar 2020

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Comment from Hotel Management

16 Mar 2020 by Viktoriia Osadchuk

Dear Guest, Thank you very much for your review! Every single opinion is valuable and we try to upgrade our standards for our Guests! You are more than welcome here anytime, and we will try to make your stay even better! Best regards,

4 out of 5
Loistava sijainti kauppakeskuksen vieressä ja juna aseman läheisyydessä

Posted by on 25 Feb 2020

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Comment from Hotel Management

16 Mar 2020 by Viktoriia Osadchuk

Dear Guest Thank you very much for your review! Every single opinion is valuable and we try to upgrade our standards for our Guests! You are more than welcome here anytime, and we will try to make your stay even better! Best regards,

4 out of 5

Posted by on 11 Oct 2019

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Comment from Hotel Management

20 Oct 2019 by Vitalii A

Dear Guest, Thank you very much for such a nice and warm review! Every single opinion is valuable and we try to upgrade our standards for our Guests! You are more than welcome here anytime, and we will try to make your stay even better! Best regards, Vitalii Antontsev, Customer Service specialist

3 out of 5

Posted by on 28 Aug 2019

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Comment from Hotel Management

12 Oct 2019 by Vitalii A

Dear Guest, thank you very much for your nice review - it is very important for us, because it will help us to improve the services. We will do our best to make your next stay even more comfortable. We are happy that you spent an amazing time in Kraków - you are more than welcome at Turnau Apartments! Vitalii Antontsev, Customer service specialist

4 out of 5
Saavuimme ilmeisesti hieman keskeneräiseen huoneeseen, puuttui tyynyn liinoja ja pyyhkeitä. Asunto oli tilava ja uudehko ja hyvin varusteltu. Vastaanoton palvelu oli ihan ok, vastasnotto/ aamiaishuone oli aika ahdas ja ruuhkainen. Sijainti oli hyvä, hinta/laatuduhde kohdallaan. Ebookers ilmoitti meille että aamiainen kuuluu hintaan, mutta hotellilla yritettiin meiltä kuitenkin ottaa siitä maksu.

Posted by on 16 Aug 2019

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Comment from Hotel Management

12 Oct 2019 by Vitalii A

Dear Guest, thank you very much for your review - we are very happy that you spent such an amazing time in Kraków with us. Thanks for the suggestions, because it will help us improve the services. Every single opinion is valuable and we try to upgrade our standards for our Guests! You are more than welcome here anytime, and we will try to make your stay even better! Best regards, Vitalii Antontsev, Customer Service specialist

5 out of 5
Room was as promised and the pictures where as good as the apartment was. Clean and modern with fully equipped kitchen.

Posted by on 16 Aug 2019

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Comment from Hotel Management

12 Oct 2019 by Vitalii A

Dear Guest, We are very happy that you spent wonderful time with us in Krakow. We hope that you will be able to recommend our property to your friends! Yours sincerely, Vitalii Antontsev, Customer Service Specialist

4 out of 5
Ystävällinen respa ja siistit huoneet. Hyvä huoneistohotelli. Pyyhkeitä oli liian vähän. Ilmastointia ei ollut ja makkarin sängyn säleiköstä puuttui välipuita.

Posted by on 4 Jul 2019

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4 out of 5
Tilava ja siisti huoneisto. Sijainti erinomainen. Aamiainen niukahko, mutta maistuva.

Posted by on 1 Jul 2019

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Property Features

There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Turnau City Aparthotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Krakow aparthotel is smoke free.

  • 74 guestrooms or units
  • 6 levels
  • 4 buildings
  • Built in 2009
  • Dining venue
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Corner/local shop
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Grocery/convenience store

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Krakow Glowny Station (1.4 km / 0.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Turnau City Aparthotel offers 74 forms of accommodation with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Accommodation at this 3.5-star aparthotel has kitchens with hobs and kitchenware and utensils. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. A nightly turndown service is provided and housekeeping is offered on a limited basis.

  • In-room kitchen
  • In-room dining
  • Flat-screen television
  • Hob
  • Coffee maker
  • Kitchenware
  • Bath or shower
  • Housekeeping (limited)
  • Nightly turndown service
  • Hairdryer
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 7:30 AM to 11:00 AM.

Turnau City Aparthotel has a restaurant on site.

Room service is available.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 50.0 per day.
  • Cots (infant beds) are available for PLN 50.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, cash and mobile payments

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Each guest room is kept vacant for a minimum of 48 hours between bookings.

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: PLN 30 for adults and PLN 30 for children (approximately)
  • Airport shuttle fee: PLN 90 per vehicle (one-way)
  • Covered self-parking fee: PLN 40 per day
  • Early check-in fee: PLN 100 (subject to availability)
  • Late check-out fee: PLN 100 (subject to availability)
  • Crib (infant bed) fee: PLN 50.0 per stay
  • Rollaway bed fee: PLN 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Angel City Turnau Apartment Krakow
  • Angel City Turnau Krakow
  • Angel City Turnau
  • Angel City by Turnau
  • Turnau City Aparthotel Krakow
  • Turnau City Aparthotel Aparthotel
  • Turnau City Aparthotel Aparthotel Krakow

You should know

  • Turnau City Aparthotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.