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Hotel Description

The sightseeing around Betmanowska Main Square Residence gets good marks from our customers. During your stay, you're just a quick walk from St. Mary's Basilica. Free WiFi in public areas, 2 restaurants and a bar are available. This 4-star hotel has 30 rooms. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Virtuozo
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Steps from St. Mary's Basilica and Cloth Hall
  • Airport shuttle service available for a fee

Classic Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£62* Per night/room 18 Nov - 19 Nov

Premium Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Suite, City View (Main Market Square)

Bed Count 2 Double Beds Maximum Occupancy 6 Max

Deluxe Room, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (No View)

Bed Count 2 Double Beds Maximum Occupancy 6 Max

Junior Suite, Jetted Tub, City View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Betmanowska Main Square Residence ratings based on 39 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Betmanowska Main Square Residence

Everyone (27) Couples (6) Family (2)
5 out of 5
Loved everything about are stay great staff food room etc... Don't remember the young lady's name at the reception who wore glasses but she made are stay a very pleasant one she was very polite and helpful... Credit to your hotel thank you

Posted by on 2 Oct 2019

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Comment from Hotel Management

10 Oct 2019 by Zyta Rydzik manager

Dear Guest, Thank you for that appreciates our efforts to make sure everything was best for our Guests. We are pleased that you rate us for 5 stars. It motivates us to further action. We invte You in the future. Best Regards Zyta Rydzik Manager Betmanowska Main Square Residence

5 out of 5
Fantastic location , room looked out onto old town square. Sound insulation was great and even though the square is a very busy place we slept really well. Hotel will pick you up from the airport in a rolls royce silver ghost for 50 euro.

Posted by on 24 Jul 2019

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Comment from Hotel Management

31 Jul 2019 by Zyta Rydzik manager

Dear Guest, Thank you for taking your time to leave an opinion on the state of your stay in our Aparthotel. We are glad that you appreciated our efforts to make your stay a memorable one. We invite you again in the future. Best Regards Zyta Rydzik Manager

5 out of 5
Fantastically appointed apartments, very roomy. The staff were excellent, small touches made a huge difference, free Proseco upon arrival, freshh fruit daily, free soft drinks daily and a bottle of red wine on our last nigh. Excellent all round.

Posted by on 1 Jun 2019

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Comment from Hotel Management

4 Jun 2019 by Justyna

Thank you for your kind words! Everything you wish for! We hope to see you again! Greetings from us and from our lovely Kraków!

4 out of 5
Very pleasant stay here for two nights. But before I go any further, I just want to mention what lovely surprise we received upon arrival at the airport! I had booked airport transfer through the hotel, when we came through arrivals there was a very well dressed well mannered man waiting for us. He told us to stay out for two minutes while he went to get the car. As we’re waiting outside, we see him pull up in a Rolls Royce!!! It was the hotel owners car and they allowed it be used for our transfer as a nice surprise! We lapped up every second of luxury on the way to the hotel. If you wanted, you can pay for your transfers to be with the Rolls. Nice touch for special occasions. We arrived at the hotel about 25 mins later, which is situated right on the main square in the city centre. Location couldn’t be more perfect. We stayed on the first floor over looking the main square. There is a bathroom with a sink, separate walk in shower, and speare toilet. There is a glass wall around the bathroom so you can see from the bedroom. There is a large shutter blind if you want to close it off to the room. We stayed in a delux room with a jetted tub and king size bed. The tub is huge and is in the bedroom. It plays music and has lights. After long days of tours this was a warm welcome to come home to. The room itself is lovely and spacious, beds are to die for which you sink right into thanks to the mattress topper.

Posted by on 15 Jan 2019

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Comment from Hotel Management

19 Jan 2019 by Zyta Rydzik Manager

Dear Guest, Thank you for the time you spent you to write a comment about our Betmanowska Residence. We are glad that you appreciated our strengths at the same time we are pleased that your stay in Betmanowska Main Square Residence was successful. We invite you in the future. Best Regards Zyta Rydzik Manager

5 out of 5
Definitely best hotel in Krakow (stayed at least at 10 in last three years) Had everything we needed and more .... We were really surprised by all the little details and I will recommend this hotel to everyone

Posted by on 4 Jan 2019

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Comment from Hotel Management

6 Jan 2019 by Zyta Rydzik Manager

Dear Guest, Thank you for the time you spent you to write a comment about our Betmanowska Residence. We are glad that you appreciated our strengths at the same time we are pleased that your stay in Betmanowska Main Square Residence was successful. We invite you in the future. Greeting Zyta Rydzik Manager Betmanowska Main Square Residence

5 out of 5
Very nice hotel in the old town. We had the junior suite and it was comfortable and clean. Beautiful city view from the room. Awesome location!

Posted by , from Finland on 1 Oct 2018

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Comment from Hotel Management

2 Oct 2018 by Zyta Rydzik manager

Dear Guest, Thank you for the time you spent you to write a comment about our Betmanowska Residence. We are pleased that your stay in Betmanowska Main Square Residence was successful. We invite you in the future. Greeting Zyta Rydzik Manager Betmanowska Main Square Residence

5 out of 5

Fantastic hotel, excellent staff & great location

This hotel is first class. The staff welcome you immediately with a drink and explain everything you would need know. The rooms are perfect, large, well stocked and very clean. A fridge stocked with water and soft drinks as well as a bottle of fizz is provided free, not to mention the lovely chocolates on the pillow. Large multi jet shower and jet hot tub complete the experience. It’s right on the main square so everything you’d want is on the doorstep. An airport shuttle at a good price is arranged if required so takes the hassle out of sorting it yourself. There’s even an iPhone docking station in the room. And if you forget your European adapter, they can lend you these at no cost. My first time in Krakow and when I come again, I wouldn’t hesitate to book here. Thoroughly recommended. You won’t be disappointed.

Posted by , from Bristol, UK on 22 Jul 2018

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Comment from Hotel Management

25 Jul 2018 by Zyta Rydzik Manager

Dear Steve, Thank you for your great review. Thank you very much for choosing our hotel Betmanowska Main Square Residence. We appreciate you taking the time to share your experience with us. We are glad to hear that our staff provided you with memorable service. Great that you've had a comfortable stay and really enjoyed the amenities. It was a pleasure having you as our guest and we would love to have you back anytime! Best Regards Zyta Rydzik Manager

3 out of 5
Although on the whole staff were friendly & done what we asked. They were not as accommodating when we asked to move roons as room 105 tiny! They quite abruptly told us we booked a classic room.. most of staff friendly one chap missed the memo about customer service but dont let this put you off fab location, good breakfast just dont stay in 105.

Posted by , from uk on 4 Apr 2018

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Comment from Hotel Management

9 Apr 2018 by Zyta Rydzik Manager

Dear Guest, Thank you for leaving the assessment during your stay. It is a pity that you did not mention that transfer to another room was not possible due to the full occupancy during your stay. I am sorry to have misinterpreted our intentions, especially since we personally discussed the subject during the check-out. Best regards, Zyta Rydzik Manager

5 out of 5

Hotel on Main Square

Hotel situated in main square, within walking distance of everything. Hotel beds were the most comfortable we have ever slept on. Clean room with clean powerful shower. Complimentary fruit & drinks daily. Ana, the receptionist was extremely helpful answering all our queries via email promptly prior to arrival. Helped organise our tours, which I reccomemd to do via the hotel. The staff present were all extremely friendly & helpful. Would highly recommend this hotel To everyone.

Posted by , from London on 4 Mar 2018

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Comment from Hotel Management

10 Mar 2018 by Zyta Rydzik, Manager

Dear Guest, Thank you for your kind words about our Aparthotel. We are very happy to hear that you were satisfied with location of our Aparthotel, and room. Thank you for positively mentioning our amazing and helpfull staff , they do work really hard to deliver the best services. Our priority is always our guest satisfaction I am glad we fully exceed your expectations. I hope, that after having such a positive experience, you will become a regular guest in our country and at our Aparthotel. Best Regards, Zyta Rydzik, Manager

5 out of 5

Excellent hotel location

Pros: Everything
Cons: Not much
Location: The main square where the hotel is, is beautiful. Obviously the ‘camps’ are a must that people walked out alive after enduring horrors is unbelievable
We only had a quick visit to Kraków but were not disappointed. The hotel room while compact was clean comfortable and had every amenity including the coffee machine, and complimentary wine, soft drinks and fresh fruit. A nice touch a chocolate by the bed. the bathroom had a lovely efficient walk in shower and had plenty of light to do makeup. Breakfast was fantastic, hotel residents get a discount. A full buffet with all you would expect, fresh fruit, sliced hams cheese, choice of cereals together with extras like sultanas, nuts and seeds, then a choice of cooked eggs. Bread rolls or toast plus jams, tea coffee or juice. Set us up for the day, cost about £6.50. Go for it. We didn’t eat at night in the restaurant but it had live musicians playing. A very very nice hotel, reception staff could not do enough to help advise, arrange trips and taxi back to airport.

Posted by , from merseyside on 1 Mar 2018

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Comment from Hotel Management

5 Mar 2018 by Zyta Rydzik Manager

Dear Annie, Thank you for choosing Betmanowska Main Square Residence in Krakow and for finding time to leave this comment about your stay with us. We would thank you for great opinion about reception staff and breakfast quality. Wy hope we will welcome you again. Best Regards, Zyta Rydzik Manager

About the Betmanowska Main Square Residence

Location Ul. Rynek Glowny 44, Krakow, 31-017

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A round-trip airport shuttle (available 24 hours) is available for a fee. The business-friendly Betmanowska Main Square Residence also features tour or ticket assistance, concierge services, and laundry facilities. This 4-star Krakow hotel is smoke free.

  • 30 guestrooms or units
  • 2 dining venues
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Fridge (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Krakow (KRK-John Paul II - Balice) (15 km / 9.3 mi)
  • Train station: Krakow Lobzow Station (4.2 km / 2.6 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Betmanowska Main Square Residence offers 30 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary slippers, designer toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Fridge available
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

Virtuozo – This restaurant specialises in Mediterranean cuisine. Guests can enjoy drinks at the bar.

Karczma Staropolska – This restaurant specialises in Polish cuisine. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must contact this hotel in advance to reserve a rollaway bed. Please contact the office using the information on the reservation confirmation received after booking.

This hotel will place an advance authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: PLN 39.99 per person (approximately)
  • Airport shuttle fee: PLN 100 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Betmanowska Main Square Residence offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.