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Reviews

4.6 / 5Exceptional
391 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Cloth Hall
    1 min walk
  • Popular Location
    St. Mary's Basilica
    2 min walk
  • Popular Location
    Town Hall Tower
    2 min walk
  • Airport
    Krakow (KRK-John Paul II - Balice)
    18 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-02-18. Try updating your dates to see prices for your trip.

    About this area

    Krakow

    Located in Krakow's Old Town neighbourhood, Bonerowski Palace is in the city centre and connected to a shopping centre. Oskar Schindler Factory and National Museum are cultural highlights, and some of the area's notable landmarks include Main Market Square and Wawel Castle. Travelling with kids? Consider Aquarium and Natural History Museum and Park Wodny.

    Popular Location

    What's nearby

    • Cloth Hall - 1 min walk
    • St. Mary's Basilica - 2 min walk
    • Town Hall Tower - 2 min walk
    • Main Market Square - 2 min walk
    • Planty Park - 4 min walk

    Getting around

    • Krakow Glowny Station - 11 min walk
    • Krakow (KRK-John Paul II - Balice) - 18 min drive

    Restaurants

    • Where to eat
    • Bonerowska – Restaurant with a bar. Serves breakfast, lunch and dinner.

    About this property

    Bonerowski Palace

    This smoke-free hotel features a restaurant, a nightclub and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 16 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    Self parking: PLN 90.00 per day
    24-hour return airport shuttle (surcharge)
    Airport shuttle on request
    Local area shuttle (surcharge)
    Limo/town car service

    Food and drink

    Buffet breakfast available for a fee daily 7 AM–11 AM: PLN 75 per person
    1 restaurant and 1 coffee shop/cafe
    1 bar
    Room service available

    Things to do

    Fitness centre
    Nightclub
    Sauna
    Shopping
    Spa services
    Steam room

    Family friendly

    Babysitting/childcare (surcharge)
    Dry-cleaning service
    Free cots/infant beds
    Corner/local shop
    In-room childcare (surcharge)
    Laundry facilities
    Mini-fridge
    Rollaway/extra beds (surcharge)
    Snack bar/deli

    Conveniences

    Banquet hall
    Lift
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand
    Corner/local shop

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    English
    German
    Polish

    Business services

    24-hour business centre
    Computer station
    Meeting rooms

    Outdoors

    Garden

    Spa

    Body scrubs
    Body treatments
    Massages
    Massage/treatment rooms
    Treatment room
    Turkish bath/hammam

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom

    More

    Smoke-free property
    TV in reception

    Room amenities

    Bedroom

    Climate control (air conditioning)
    Free cots/infant beds
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Free toiletries
    Hairdryer
    Shower/bathtub combination

    Entertainment

    50-inch flat-screen TV
    TV channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Mini fridge
    Minibar

    More

    Desk
    In-room massage
    Individually decorated
    Individually furnished
    Iron/ironing board (on request)
    Phone
    Safe
    Slippers
    Turndown service
    4.6

    Exceptional

    5 - Excellent
    290
    4 - Good
    71
    3 - Okay
    18
    2 - Mediocre
    9
    1 - Poor
    3
    4.7
    Cleanliness
    4.6
    Service and Staff
    4.8
    Amenities
    4.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Location best part of Bonerowski Palace

    First off it needs to be understood the hotel is located in a building that is hundreds of years old. That being said the standard of five star by which hotels are measured in the United States is definitely not the same in Poland. Whereas this hotel has a fantastic location near the main square, it does leave several areas that need to be improved. The mattress of the bed is thin and hard. One would expect a better quality mattress in a hotel of that caliber. Secondly it is impossible to make a local phone call from your room. You actually have to go down to the reception so that they can make the call for you. There is no clock radio on the nightstand which would be a welcome addition to the room for someone needing to tell time in the middle of the night. Otherwise, the hotel was decent for sleeping but not necessarily for spending extended time in During the day. Staff were very nice especially Beata who worked at the reception desk. Charming personality and very helpful.

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great property in center of city, but manager not friendly, staff really great and helpful.

    Stayed 2 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service

    Service could be better.

    Booked a luxury suite, although, well decorated we were disappointed to find the room had one very- very small window that you had to stand on a chair to see out off. We would expect a view when staing in a luxury suite. Also the tea and coffee facilities consisted of two tea bags two sugars no milk no coffee. Asked for more but did not arrive so we went and bought our own. I would stay again but not in room 401

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Amazing

    Amazing hotel, fabulous location in a beautiful city. I cannot think of one negative thing to say about our stay at the hotel. From the room to staff and everything in between it was perfect. We were in room 201 and if it’s available request that room. My advice, if you are visiting Krakow stay here!

    Stayed 6 nights in Dec 2019

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