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4.3 out of 5

"Excellent staff, good communications over email before we went and prompt replies. Excellent place especially for the briliant valiue. Easy walking ... " More

By a verified traveller on Wed 31 Oct 2018

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Emaus Apartments. During your stay, you'll be connected to the airport and just a quick walk from Monastery of Norbertan Sisters. Free WiFi in public areas, a round-trip airport shuttle (surcharge) and spa services are available. This 3.5-star apartment has 17 apartments over 4 floors. Enjoy your stay with amenities like a kitchenette and an LCD TV in each apartment.

  • Each apartment offers a kitchenette, an LCD TV and a full-sized fridge
  • Free WiFi in some public areas
  • Continental breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the proximity to the airport and the value of their stay
  • Just a 3-minute drive from National Museum and 6 minutes from Main Market Square
  • Airport shuttle service available for a fee
  • Pets welcome free of charge

Standard Studio, Kitchenette

Bed Count 1 Double Bed Maximum Occupancy 4 Max
£20* Per night/room 23 Feb - 24 Feb

Superior Apartment, 2 Bedrooms, Kitchenette

Bed Count 2 King Beds Maximum Occupancy 6 Max

Deluxe Apartment, 1 Bedroom, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 6 Max

Emaus Apartments ratings based on 23 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Emaus Apartments

Everyone (20) Couples (2) Family (1)
5 out of 5
Excellent staff, good communications over email before we went and prompt replies. Excellent place especially for the briliant valiue. Easy walking distance from the centre too.

Posted by on 31 Oct 2018

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Comment from Hotel Management

5 Nov 2018 by Reception Emaus Apartments

Thank you very much for your kind opinion! We appreciated it and we invite you again!

5 out of 5

Posted by on 23 Sep 2018

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Comment from Hotel Management

24 Sep 2018 by Reception Emaus Apartments

Thank you for the review!

4 out of 5
Practical accommodation. It was clean and as described. 24 hour assistance if required. 15 minute walk to the main Market Square (although there is a bus or tram option, which we never felt the need to use). Farmers market at the end of the street, plenty of food options to buy. Small supermarket nearby, always helpful staff.

Posted by on 15 Sep 2018

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Comment from Hotel Management

19 Sep 2018 by Reception Emaus Apartments

Thank you for your review! It is very important for us!

5 out of 5


Great stay in emus apartments coukdnt complain , only a 15 min straight walk to main square or 2 min walk to get trams would use the apartments again if we go back to krakow

Posted by on 16 May 2018

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Comment from Hotel Management

16 May 2018 by Apartamenty Emaus

Thank you for your opinion! We are happy that you like our apartments and hope you spent a pleasant time in Cracow. We invite you again!

5 out of 5
Spacious apartment, very bright and airy. Ideal for groups and good location to market square.

Posted by on 13 Apr 2018

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Comment from Hotel Management

14 Apr 2018 by Karolina Obojska

Thank you very much for your opinion!

4 out of 5

Lovely Clean Apartments, beware no lift

My daughter and stayed here for 4 days the apartment was very clean, my only gripe is we had room 15, which was 9 floors up basically in the roof space, and no lift, so we struggled to take our luggage up, no mention in advert of this many floors and that there was not a lift, tv in room but no access to world programmes therefore unless you speak Polish them no tv, but overall very clean and fresh apartments to stay in.

Posted by , from Scotland on 1 Apr 2018

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Comment from Hotel Management

4 Apr 2018 by Karolina Obojska

Thank you very much for your opinion. We do not have English channels in every room but there's a TV room available for the Guests in which we have much bigger variety of channels. Our building only have 4 floors so apartment 15 was on the last one - fourth floor not 9 like you said ;) But yes, that's true that there's no elevator in our building and unfortunately we are not able to build one. We try to put elderly people and Guests who have problems with legs, back or whatever else that makes it difficult for them to climb the stairs on lower floors if we have a possibility to do so or if they ask us early enough through email or phone.

5 out of 5


Literally no faults perfect location, clean, friendly staff who are helpful and Uber eats. If you’re on the top floor it’s a bit of a workout but well worth it.

Posted by , from Clacton-On-Sea on 25 Mar 2018

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Comment from Hotel Management

25 Mar 2018 by Anna Figiel

Thank you very much for such a great opinion! We are doing our best to make the guests stay enjoyable. You are always welcome in our apartments :) Kind regards, Reception

4 out of 5

Cheap and cheerful

Over all very good. Would have liked a toaster in the apartment and a shower with a door to avoid everything getting soaked.

Posted by on 7 Mar 2018

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Comment from Hotel Management

8 Mar 2018 by Karolina Obojska

Thank you for your opinion. We are aware of the fact that showers aren't as comfortable as we thought they would be. We put squeegee for water hoping that it would help at least a little bit.

3 out of 5

+Clean, +Location, -No Elevators, -Poor heating

Pros: Apartment was clean and tidy, quiet and well placed to explore Krakow. We also liked the high ceilings and huge bay windows. Helpful staff.
Cons: Heating - please get this fixed asap. No tourist wants a cold apartment on a holiday. Warning guests of lack of elevators at booking would be useful.
Location: Located in a quiet lane, 0.5 kms from the Wawel castle. Walk to Old Town/Kazimierz in 20-30 minutes. Bus/Tram 2 mins away. Local market 1 min walk.
Very nice and clean apartment with communist era high ceilings. It is well connected to all the tourist attractions; i.e. Wawel Castle, Kazimierz (Jewish Quarter), Old Town etc... If you wish to take public transport to Old town, Auschwitz or Salt Mines, the bus/tram stop is just 2-10 minutes walk from the apartment. If you need taxi (which is cheap), the helpful staff will arrange for you. We liked everything about the apartment except the lack of elevators and poor heating. This could be the downside of having high ceilings. Climbing couple of floors is equivalent to 3 floors. Poor heating became an issue due to the Siberian snow storm across Europe that saw the temperatures plummet to -13 degrees. However, in spring and summer this would be a non-issue. I believe the management will get the heating fixed before next winter. Irrespective of the season, lack of elevators is something to be considered by families or people with reduced abilities.

Posted by , from London on 2 Mar 2018

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Comment from Hotel Management

3 Mar 2018 by Anna Figiel

Dear Guest, thank you for sharing with us your opinion. Indeed we have had for couple days problem with heating and we are sorry for that. We are doing our the best to repair it. We hope you or your friends visit us again and spend wonderful time in Cracow. Best regards and looking forward to see you soon :) Anna Figiel Front Office

4 out of 5
A good hotel with the most helpful staff. A lovely market at the end of the road with all the products needed for a short or long stay. Can highly recommend the cake shops. Room was of a good size and staff most helpful in giving us a first floor room for our stay due to mobility problems. Beds were comfy but a bit too low for us. Room a very good size and a respectably equipped kitchen. Taxis were needed for us to get to and from town centre. Staff always available and quick to order one. Cost to town was 15 zloty, from town to hotel 25 zloty. For those more mobile the trams would be a cheaper alternative but requires a longer walk than we could manage to the nearest stop. Found the locals most helpful and pleasant people to know, looking forward to returning to Krakow soon.

Posted by , from England on 27 Feb 2018

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Comment from Hotel Management

27 Feb 2018 by Karolina Obojska

Thank you very much for such kind words. We hope to see you again sometime!

Property Features

Emaus Apartments offers its guests spa services, tour or ticket assistance, and a garden. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

  • 17 guestrooms or units
  • 4 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized fridge/freezer
  • Microwave
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: Krakow (KRK-John Paul II - Balice) (10.8 km / 6.7 mi)
  • Train station: Krakow Lobzow Station (4.5 km / 2.8 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Emaus Apartments offers 17 forms of accommodation with a safe and a hairdryer. Beds feature premium bedding. LCD televisions are featured in guestrooms. Accommodation at this 3.5-star apartment has kitchenettes with full-sized fridge/freezers, hobs, kitchenware and utensils and dishwashers. Housekeeping is offered on a limited basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available.

  • In-room kitchenette
  • In-room dining (limited hours)
  • LCD television
  • Fridge (full size)
  • Hob
  • Dishwasher
  • Kitchenware
  • Luxury bedding
  • Cots (free)
  • Housekeeping (limited)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Segway rental/tour nearby
  • Scooter/moped rentals nearby

Spa Services

  • Massages

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!


  • Pets are welcome and stay free


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must contact this hotel in advance to reserve a crib (infant bed). Please contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No lifts
  • Pets allowed (no fees)
  • 24-hour check-in
  • Online Penalty Collection


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: PLN 30 per person (approximately)
  • Airport shuttle fee: PLN 90 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emaus Apartments Apartment Krakow
  • Emaus Apartments Krakow
  • Emaus Apartments
  • Emaus Apartments Krakow
  • Emaus Apartments Apartment
  • Emaus Apartments Apartment Krakow

You should know

  • Emaus Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.