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4.1 out of 5

"Great location,really nice people in hotel ,good food in on good price " More

By a verified traveller on Fri 28 Aug 2020

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Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£30* Per night/room 21 Jun - 22 Jun

Double or Twin Room (with extra bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Garden Palace. During your stay, you're just a quick walk from Main Market Square. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This 3.5-star hotel has 30 rooms. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, room service and electric kettles
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine while dining at Mieta
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the quiet location
  • Within a 10-minute walk of Main Market Square and Cloth Hall
  • Airport shuttle service available for a fee

Garden Palace ratings based on 39 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Garden Palace

Everyone (24) Couples (5) Family (6)
5 out of 5
Great location,really nice people in hotel ,good food in on good price

Posted by , from Kraków on 28 Aug 2020

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Comment from Hotel Management

8 Sep 2020 by Reception, Garden Palace

Thank you for your opinion. We are happy that you enjoyed staying with us. Hope to see you in the future. Kind regards,

5 out of 5
Have just returned from 7 days stay at Garden Palace, fully recommend it for staff help and friendliness, very comfortable beds, great food and position. Only down side is the lack of a lift but there are always staff available to help with suitcases to get up/down stairs. Thank you for a wonderful holiday and see you next year.

Posted by , from Wakefield, West Yorkshire on 27 Aug 2020

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Comment from Hotel Management

8 Sep 2020 by Reception, Garden Palace

Thank you for your kind opinion. We are glad you enjoyed staying with us. See you next year! Kind Regards,

5 out of 5
Good hotel. Nice for the price and room a little small but excellent value. Nice breakfast.

Posted by , from Mitcham on 18 Jul 2020

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Comment from Hotel Management

8 Sep 2020 by Reception, Garden Palace

Thank you for your opinion. We hope to see you again. Kind Regards

5 out of 5

Posted by on 7 Dec 2019

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5 out of 5

Posted by on 12 Sep 2019

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4 out of 5
Great location, just a few minutes walk from the main square. We were on the 3rd (top) floor and that means six big flights of stairs with no lift! We found the rooms very clean and the beds very comfortable. Wouldn't hesitate to stay here again, just on a lower floor.

Posted by on 17 May 2019

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Comment from Hotel Management

13 Jun 2019 by Joanna

Dear Gary, Thank you very much for choosing Garden Palace. We are very pleased that you enjoyed your stay! We invite you to use our services in the future.We hope to see you again Best regards Garden Palace

4 out of 5
Very nice staff, standard rooms and they give you every day two bottles of water. Breakfast average. If you arrive late at breakfast, the buffet is empty.

Posted by , from Luzern on 1 Nov 2018

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Comment from Hotel Management

5 Nov 2018 by Garden Palace

Dziękujemy za wybranie naszego hotelu. Dziękujemy za Państwa opinię!

5 out of 5
Great location and friendly staff. Food in hotel excellent and very reasonably priced

Posted by , from London on 15 Oct 2018

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Comment from Hotel Management

25 Oct 2018 by Garden Palace

Dziękujemy za wybranie naszego hotelu. Dziękujemy za Państwa opinię!

5 out of 5

Great hotel, warm, close to square friendly staff

Pros: Warm, plenty of space,fridge in room,big shower, clean,friendly staff, good food, would definitely go back
Cons: Stairs were not an issue for us but older people or disabilitys would definitely need a lift
Location: Great location close to main square an shops an food etc,
Great food central to everything had a lovely time couldn’t fault hotel

Posted by on 11 Apr 2018

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4 out of 5

Convenient hotel for city base

Pros: As above
Cons: The room was quite small and a larger room would have improved our experience. For 3 nights though it was fine.
Location: Good location with nearby restaurants. Convenient for city centre sightseeing.
The hotel was conveniently located for sightseeing being about 10 minutes walk from the main square but in a quiet area. The garden was a lovely oasis in the city. The staff were extremely helpful.

Posted by , from Surrey, England on 17 Sep 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Garden Palace also features tour or ticket assistance, a garden, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 3.5-star Krakow hotel is smoke free.

  • 30 guestrooms or units
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Krakow (KRK-John Paul II - Balice) (12.2 km / 7.6 mi)
  • Train station: Krakow Lobzow Station (3 km / 1.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Garden Palace offers 30 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Electric kettle
  • Shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Mieta – This restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 7:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 7:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 150.0 per day.
  • Cots (infant beds) are available for PLN 80.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 48 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 100 per person (one-way)
  • Airport shuttle fee per child: PLN 100 (one-way)
  • Self-parking fee: PLN 60 per day
  • Nearby parking fee: PLN 60 per day
  • Crib (infant bed) fee: PLN 80.0 per day
  • Rollaway bed fee: PLN 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Garden Palace Hotel Krakow
  • Garden Palace Krakow
  • Garden Palace Hotel
  • Garden Palace Krakow
  • Garden Palace Hotel Krakow
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.