"Great food central to everything had a lovely time couldn’t fault hotel " More

By a verified traveller on Wed 11 Apr 2018

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Hotel Description

Our customers tell us they enjoy Garden Palace's proximity to the airport. During your stay, you're just a quick walk from Collegium Maius. Features include free breakfast and free WiFi in public areas, plus a restaurant. This 3.5-star hotel has 30 rooms. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, room service (during limited hours) and electric kettles
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine while dining at Mieta
  • Guests speak favourably about the proximity to the airport and the overall condition of the property
  • Within a 10-minute walk of Collegium Maius and Main Market Square

Standard Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£55 per night

Double or Twin Room (with extra bed)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Garden Palace ratings based on 19 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Garden Palace

Everyone (15) Couples (2)
4 out of 5
Great location, just a few minutes walk from the main square. We were on the 3rd (top) floor and that means six big flights of stairs with no lift! We found the rooms very clean and the beds very comfortable. Wouldn't hesitate to stay here again, just on a lower floor.

Posted by on 17 May 2019

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Comment from Hotel Management

13 Jun 2019 by Joanna

Dear Gary, Thank you very much for choosing Garden Palace. We are very pleased that you enjoyed your stay! We invite you to use our services in the future.We hope to see you again Best regards Garden Palace

4 out of 5
Very nice staff, standard rooms and they give you every day two bottles of water. Breakfast average. If you arrive late at breakfast, the buffet is empty.

Posted by , from Luzern on 1 Nov 2018

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Comment from Hotel Management

5 Nov 2018 by Garden Palace

Dziękujemy za wybranie naszego hotelu. Dziękujemy za Państwa opinię!

5 out of 5
Great location and friendly staff. Food in hotel excellent and very reasonably priced

Posted by , from London on 15 Oct 2018

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Comment from Hotel Management

25 Oct 2018 by Garden Palace

Dziękujemy za wybranie naszego hotelu. Dziękujemy za Państwa opinię!

5 out of 5

Great hotel, warm, close to square friendly staff

Pros: Warm, plenty of space,fridge in room,big shower, clean,friendly staff, good food, would definitely go back
Cons: Stairs were not an issue for us but older people or disabilitys would definitely need a lift
Location: Great location close to main square an shops an food etc,
Great food central to everything had a lovely time couldn’t fault hotel

Posted by on 11 Apr 2018

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4 out of 5

Convenient hotel for city base

Pros: As above
Cons: The room was quite small and a larger room would have improved our experience. For 3 nights though it was fine.
Location: Good location with nearby restaurants. Convenient for city centre sightseeing.
The hotel was conveniently located for sightseeing being about 10 minutes walk from the main square but in a quiet area. The garden was a lovely oasis in the city. The staff were extremely helpful.

Posted by , from Surrey, England on 17 Sep 2017

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4 out of 5

Posted by on 10 Jun 2019

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Comment from Hotel Management

12 Jun 2019 by Joanna

Dear Sirs, Many thanks for your feedback! We hope to see you again. Best regards, Garden Palace

2 out of 5
Sijainti on loistava, mutta huoneet todella pienet ja vaatimattomat. Pyynnöstämme huolimatta emme saaneet kylpyhuoneeseen hammaspesua varten laseja, huoneessa oli ainoastaan kaksi kahvimukia. Siivous oli pyyheliinojen vaihto ja roskien vieminen.

Posted by on 9 May 2019

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Comment from Hotel Management

14 Jun 2019 by Garden Palace

Thank you for your opinion. We hope that you will like your stay in our hotel!

4 out of 5

Posted by on 9 May 2019

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Comment from Hotel Management

14 Jun 2019 by Garden Palace

Thank you for your opinion. We hope that you will like your stay in our hotel!

4 out of 5

Posted by on 7 May 2019

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Comment from Hotel Management

14 Jun 2019 by Garden Palace

Thank you for your opinion. We hope that you will like your stay in our hotel!

5 out of 5
Sijainti hyvä, siisti, kotoinen, aamupala riittävä ja maukas, henkilökunta palvelualtista, taksi oli lentokentällä sovitusti odottamassa. Ainoastaan muut etukäteen sähköpostilla sovitut asiat eivät toteutuneet ilma erillistä kysymistä. Suosittelem muillekkin.

Posted by on 18 Feb 2019

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Comment from Hotel Management

21 Feb 2019 by Garden Palace

Thank you for your opinion and for choosing us. We're really glad that you liked our hotel. You didn't write what things weren't right and that's why we can't answer to this. Best regards,

Property Features

There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. This 3.5-star Krakow hotel is smoke free.

  • 30 guestrooms or units
  • Buffet breakfast (free)
  • Dining venue
  • Front desk (24 hours)
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Krakow Lobzow Station (3 km / 1.9 mi)
  • Parking:

Room Amenities

Garden Palace offers 30 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Krakow hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Electric kettle
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Mieta – This restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 150.0 per day.
  • Cribs (infant beds) are available for PLN 80.0 per day.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must contact this hotel in advance to reserve a crib (infant bed). Please contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: PLN 80.0 per day
  • Rollaway bed fee: PLN 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names