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Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£112* Per night/room 2 Apr - 3 Apr

Executive Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Business Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Economy Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Grand Hotel, you're just a quick walk from Main Market Square. Enjoy features like free WiFi in public areas, plus a restaurant and a winery.

  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and bicycles to rent
  • Steps from Main Market Square and Royal Road
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Grand Hotel ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hotel

Everyone (5) Family (1)
3 out of 5

Posted by on 11 Feb 2019

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Comment from Hotel Management

29 Apr 2019 by Danuta

Dear Guest, thank you for the feedback. Yours faithfully, Danuta Borysiak General manager and staff

4 out of 5
It is certainly not a five star hotell. Breakfast is good, but the reataurant meal (duck) was sub class. Cyrano de Bergerac at a distance of 200 metres is a "Michelin" quality restaurant.

Posted by on 5 Dec 2019

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Comment from Hotel Management

6 Dec 2019 by Grand Hotel Staff

Dear Guests, thank you very much for your feedback. We will take your comment under strong consideration and look into the matter. We are sending the best regards from Kraków and wish you all the best.

4 out of 5
Upea, vanha loistohotelli, joka on kunnostettu. Marmorit kiiltävät ja massiiviset puuosat ovat kunnostettu tai uusittu. Ovimies, joka toi laukut huoneeseen. Yli neljä metriä korkeat huoneet. Upea jugendkattoinen ruokasali, joka tosin ei ollut avoinna. Ystävällinen ja avulias palvelu, siivous ja pyyhkeiden vaihto tapahtui päivittäin. Lämmitys ja ilmastointi on. Runsas ja pieniä erikoisuuksia sisältävä aamiainen. Aivan huikealla paikalla, korttelin päässä vanhan kaupungin torista ja keskellä vanhan kaupungin nähtävyyksitä ja ravintoloita. Vastapäätä on kauppa ja pankkiautomaatti. Wavelin linna noin 10-15 minuutin kävelymatkan päässä ja juutalaiskaupunginosaan n 20 minuutin kävelymatka. Kunnostuksesta huolimatta ei ole mikään Kämp, vaan pientä nuhjuisuutta on, jos vertaa ketjuhotelleihin. Elämisen jälkeä on ja muuten siistin kylpyhuoneen punagraniittiosat eivät näytä tältä vuosikymmeneltä. Kokonaisuutena hyvä hinta-laatusuhde.

Posted by on 27 Nov 2019

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Comment from Hotel Management

5 Dec 2019 by Grand Hotel Staff

Dear Guests, thank you very much for your stay and feedback. We are very happy that you liked the atmosphere. Thank you very much for your kind words. They mean a lot to us and we are glad that we could meet your needs.We hope that you will share nice memories.We invite you to use our services in the future.We hope to see you again. Kindest regards from Kraków.

4 out of 5

Posted by on 14 Jul 2019

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Comment from Hotel Management

18 Oct 2019 by .

Thank you for your stay. Kindest regards, Grand Hotel Staff

5 out of 5

Posted by on 20 Feb 2019

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Comment from Hotel Management

29 Apr 2019 by Danuta

Dear Guest, thank you for the feedback and the highiest note. We are happy that you are satisfied with the stay. Greetings from Kraków. Danuta Borysiak General manager and staff

3 out of 5

Posted by on 3 Nov 2018

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Comment from Hotel Management

8 Nov 2018 by Danuta

Dear Guest, thank you for the feedback. Greetings from Kraków. Danuta Borysiak Hotel Manager

4 out of 5
Gute Lage und freundliches Personal. Der Lärmschutz ist gering - zuerst hatten wir ein Zimmer gegen die Strasse. Der Zimmerwechsel konnte am 2. Tag realisiert werden. Wir zogen in ein schönes Zimmer, gegen den Innenhof gerichtet und daher ruhig - allerdings direkt neben dem Aufzug und wir hörten JEDE Aufzugsbewegung...

Posted by , from Luzern on 15 May 2018

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5 out of 5

Vanha kaupungin sydämessä

Erittäin hyvä remontoitu hotelli ystävällinen palvelu

Posted by , from Helsinki on 26 Feb 2018

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Comment from Hotel Management

6 Mar 2018 by Grand Hotel Staff

Dear Mr Mike, Thank you very much for sharing your opinion with us. We really appreciated your kind words. They mean a lot to us and we are glad that we could meet your needs. We invite you to use our services in the future. See you next time ! Kindest Regards f

Property Features

A winery is on site. Grand Hotel offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 1701 square feet (158 square metres) and includes conference space. Spa services, a library, and tour or ticket assistance are also featured at the luxury Grand Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Kraków hotel is smoke free.

  • 64 guestrooms or units
  • 1701 sq ft of conference space
  • 158 sq. m of conference space
  • Winery on site
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Train station: Kraków Główny Station (3.4 km / 2.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Grand Hotel offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a bath, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Grand Hotel has a restaurant serving breakfast only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.

  • Sports massage
  • Deep tissue massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Portable hoist available
  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Grand Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: PLN 80 per pet, per night
  • Maximum 2 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 4
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 120 per person
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Uncovered self-parking fee: PLN 180 per day
  • Pet fee: PLN 80 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Krakow
  • Grand Krakow
  • Grand Hotel Hotel
  • Grand Hotel Kraków
  • Grand Hotel Hotel Kraków

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.