29 Apr 2019 by Danuta
Dear Guest, thank you for the feedback. Yours faithfully, Danuta Borysiak General manager and staff
6 Dec 2019 by Grand Hotel Staff
Dear Guests, thank you very much for your feedback. We will take your comment under strong consideration and look into the matter. We are sending the best regards from Kraków and wish you all the best.
5 Dec 2019 by Grand Hotel Staff
Dear Guests, thank you very much for your stay and feedback. We are very happy that you liked the atmosphere. Thank you very much for your kind words. They mean a lot to us and we are glad that we could meet your needs.We hope that you will share nice memories.We invite you to use our services in the future.We hope to see you again. Kindest regards from Kraków.
18 Oct 2019 by .
Thank you for your stay. Kindest regards, Grand Hotel Staff
29 Apr 2019 by Danuta
Dear Guest, thank you for the feedback and the highiest note. We are happy that you are satisfied with the stay. Greetings from Kraków. Danuta Borysiak General manager and staff
8 Nov 2018 by Danuta
Dear Guest, thank you for the feedback. Greetings from Kraków. Danuta Borysiak Hotel Manager
6 Mar 2018 by Grand Hotel Staff
Dear Mr Mike, Thank you very much for sharing your opinion with us. We really appreciated your kind words. They mean a lot to us and we are glad that we could meet your needs. We invite you to use our services in the future. See you next time ! Kindest Regards f
A winery is on site. Grand Hotel offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 1701 square feet (158 square metres) and includes conference space. Spa services, a library, and tour or ticket assistance are also featured at the luxury Grand Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Kraków hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Offsite parking reservations required
Grand Hotel offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a bath, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Grand Hotel has a restaurant serving breakfast only.
24-hour room service is available.
Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Grand Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.