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Hotel Description

The shopping around Holiday Inn Krakow City Centre gets good marks from our customers. During your stay, you're just a quick walk from Holy Trinity Church. Enjoy features like free WiFi in public areas, plus 2 restaurants and a fitness centre. Built in 2001, this 5-star hotel has 236 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests like the accommodation for the comfy beds, nice bathrooms and low noise level
  • Just a 5-minute drive from Krakow Barbican and 6 minutes from Main Market Square
  • Airport shuttle service available
  • Pets welcome for a fee

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£56* Per night/room 20 Dec - 21 Dec

Presidential Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Holiday Inn Krakow City Centre ratings based on 32 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Krakow City Centre

Everyone (5) Couples (18) Business (1) Family (4) Friends (3) Other (1)
5 out of 5
Professional with a real attention ton to detail and customer service.

Posted by on 8 Oct 2019

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4 out of 5

Posted by on 25 Mar 2019

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4 out of 5
Great location. Very clean. Friendly staff. Perfect service. Rich breakfast. I will surely reserve at this hotel for future visit to Krakow.

Posted by on 25 Mar 2019

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5 out of 5

Great city break

Really good hotel helpful staff.krakow lovely city the square has lots going on. So reasonable to eat and drink here. Will definitely recommend.

Posted by on 8 Dec 2015

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5 out of 5

Lovely city break

Fantastic hotel in a great location. Staff were all very pleasant and helpful. Lots to do in this lovely city. Definitely should be on everyone's 'to do' list!

Posted by on 22 Jul 2015

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5 out of 5

Fab city break hotel

Situated in good location for the centre where its a easy walk to restaurants. The bar area is a little impersonal and really not inviting

Posted by on 21 Mar 2015

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4 out of 5

Perfect location

We stayed in the Holiday Inn for four nights. It's location could not have been better, five minutes walk from the old market square, plenty of restaurants nearby. Rooms were comfortable and staff efficient and cleanliness was excellent throughout the hotel. Refurbishment was taking place while we were there. While disruption was kept to a minimum there was work going on in the reception area and the general appearance of the foyer was unfinished. The bar was not open and a temporary bar operated in a section of the restaurant. It would have been better had we been advised of the refurbishment before our arrival. We enjoyed our stay we did not eat in the hotel as we were out and about with a huge variety of restaurants to choose from.

Posted by on 7 Jun 2013

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3 out of 5

Cold & Noisy

We were a party of 3 and were given a double room with a single bed put right next to the double as there was nowhere else for it to go. The room was freezing cold and the heating did not work. We complained and reception sent someone up, who said leave it half an hour and it will get warm. We went out for a couple of hours and the room was still freezing. Again we complained and again they said to leave it to warm up. We ended up staying in the room that night, but not getting much sleep because of the cold, and then getting woken very early by the building work going on in the hotel. We aksed them to move us to another room in the morning - we did get a free breakfast from them, but please note we had to ask for it!

Posted by on 8 Apr 2013

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4 out of 5

Great location

The Holiday Inn Krakow City Centre is approx a 15 min taxi ride away costing approx 89 zloty. Taxis are metered so no need to haggle. The taxi driver will no doubt point out various buildings of interest along the way adding to the journey. The hotel is in a great location, approx 250m from the main square and approx a 10 min walk to the Jewish quarter. Both areas have an abundance of bars and restaurants all with great atmosphere. The hotel staff are very friendly and helpful, nothing being too much trouble for them. The room I had on the third floor was huge with also a big bathroom. Both room and bathroom were clean, the room being comfortable heating wise and the bed and bedding clean and comfy. There was a large flat screen tv available and a well stocked mini bar. Complimentary bottles of water replaced daily was a nice gesture. The complientary bathroom products were Dove, so no need to bring your own products for short stays. Wifi was available in the room with a code accessed from the tv. There is building work at the hotel but noise was not an issue in the room I had. Due to the building work on the restaurant, breakfast is being served in a makeshift room just off the bar area. The food selection looked to be a reduced selection and to be honest at 60 zloty, thought this to be too much. Therefore, needless to say, we did not breakfast at the hotel. I have no doubt once the building work is complete and breakfast is once again being served in the restaurant the 60 zloty will be a good price. Overall, a great hotel in a fabulous location. I will certainly be staying here again in the future.

Posted by on 14 Mar 2013

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4 out of 5
Hotellin sijainti oli loistava. Viiden minuutin kävely vanhan kaupungin aukiolle, hotelli itsessään oli rauhallinen ja hiljainen. Aamiainen oli todella hyvä!

Posted by on 27 Aug 2019

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About the Holiday Inn Krakow City Centre

Location Wielopole 4, Krakow, Lesser Poland 31-072

Renovations + Closures

The property will be renovating from 07 January 2020 until 31 March 2020 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Front desk
  • Lobby

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. Event space at this hotel measures 16684 square feet (1550 square metres) and includes conference centres. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury Holiday Inn Krakow City Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Krakow hotel.

  • 236 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 16684 sq ft of conference space
  • 1550 sq. m of conference space
  • Built in 2001
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge) , Parking (limited spaces)


  • Airport: Krakow (KRK-John Paul II - Balice) (15.8 km / 9.8 mi)
  • Train station: Krakow Glowny Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Krakow City Centre offers 236 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a bath and shower, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Impresja – This restaurant serves lunch and dinner.

The City – This restaurant only serves breakfast. Open daily.

Reflections Lobby Bar – This bar serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Spa Services

  • Massages


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 160.0 per night.
  • Free cribs (infant beds)!


  • Pets: PLN 60 per pet, per day


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Debit cards
  • Number of children who can stay for free – 2


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 85 per person (approximately)
  • Self-parking fee: PLN 85 per day
  • Pet fee: PLN 60 per pet, per day
  • Rollaway bed fee: PLN 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Krakow City Centre
  • Holiday Inn Krakow City Centre
  • Holiday Inn Krakow City Centre Hotel
  • Krakow City Centre Krakow
  • Holiday Inn Krakow City Centre Hotel
  • Holiday Inn Krakow City Centre Krakow
  • Holiday Inn Krakow City Centre Hotel Krakow

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.