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4.7 out of 5

"Great hotel, looks and feels brand new, hotel staff are really friendly and super helpful. " More

By a verified traveller on Fri 04 Jan 2019

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Superior Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel 32 Kraków Old Town. During your stay, you're just a quick walk from Stained Glass Museum. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available. This 3.5-star hotel has 32 rooms over 4 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned accommodations with flat-screen TVs, minibars and room service
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna
  • Guests have great things to say about the restaurant and the bathrooms
  • Just a 5-minute walk from Stained Glass Museum and 11 minutes on foot from Main Market Square
  • Airport shuttle service available for a fee

Hotel 32 Kraków Old Town ratings based on 10 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel 32 Kraków Old Town

Everyone (8) Couples (1)
5 out of 5

Posted by on 26 Jul 2019

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Comment from Hotel Management

31 Jul 2019 by Whole Staff of Hotel32

Good afternoon, Thank you for your feedback! It was pleasure for us invite you in our hotel. We hope, that you will be back in the future to Cracow and stay with us again. With our best regards,

5 out of 5
Great hotel, looks and feels brand new, hotel staff are really friendly and super helpful.

Posted by on 4 Jan 2019

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Comment from Hotel Management

4 Jan 2019 by Monika Mruk

Good afternoon, It was pleasure to host you in our property! It is always welcome to hear the voice of our Guests and every day we are working hard to improve the quality. We will be very glad to welcome you again in the nearest future. With my best regards,

5 out of 5
Lovely modern hotel in good location, only downside was noisy trams outside our window but if we’d had a room other side of hotel, it would’ve overlooked the castle! Good choice of breakfast and Italian restaurant in hotel which would’ve given a discount to hotel guests but we unfortunately didn’t eat there as we only realised when it was too late!

Posted by on 28 Aug 2018

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Comment from Hotel Management

30 Aug 2018 by Monika Mruk

Good afternoon, It was pleasure to host you in our property! It is always welcome to hear the voice of our Guests and every day we are working hard to improve the quality. We will be very glad to welcome you again in the nearest future. With my best regards,

5 out of 5
Lovely small hotel, room fitted out really well, good breakfast, perfect for walking to popular areas of Krakow. Only problem was road noise at front of hotel.

Posted by on 30 Jul 2018

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Comment from Hotel Management

3 Aug 2018 by Hotel 32, Kraków Old Town

Thank You very much for your opinion!

5 out of 5

Posted by on 25 Nov 2019

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Comment from Hotel Management

26 Nov 2019 by Whole Staff of Hotel32

Good morning, Thank you for your feedback! It was pleasure for us invite you in our hotel. We hope, that you will be back in the future to Cracow and stay with us again. With our best regards,

5 out of 5

Posted by on 12 Aug 2019

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Comment from Hotel Management

15 Aug 2019 by Whole Staff of Hotel32

Good morning, Thank you for your feedback! It was pleasure for us invite you in our hotel. We hope, that you will be back in the future to Cracow and stay with us again. With our best regards,

5 out of 5
Sai juuri sen huoneen minkä oli varranutkin.Runsas aamupala,ystävällinen henkilökunta ja erttäin siisti hotelli

Posted by on 30 Jul 2019

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Comment from Hotel Management

1 Aug 2019 by Whole Staff of Hotel32

Good morning, Thank you for your feedback! It was pleasure for us invite you in our hotel. We hope, that you will be back in the future to Cracow and stay with us again. With our best regards,

5 out of 5

Posted by on 12 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by Whole Staff of Hotel32

Good morning, Thank you for your feedback! It was pleasure for us invite you in our hotel. We hope, that you will be back in the future to Cracow and stay with us again. With our best regards,

4 out of 5
Viehättävä hotelli lähellä vanhan kaupungin keskustaa ja toria. Uusi, erittäin siisti ja kauniisti sisustettu.

Posted by on 13 Dec 2018

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Comment from Hotel Management

17 Dec 2018 by Hotel 32, Kraków Old Town

Dear Guest, Thank you for your feedback! We're hope, that you back to our hotel again.

3 out of 5
Hotellin henkilökunta oli mukavan ystävällistä ja osasivat suht. hyvin englantia.

Posted by , from Imatra on 15 May 2018

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Comment from Hotel Management

19 May 2018 by Klaudia Rachwalik

Dear Lea, thank you for staying with us and for sharing your opinion. I am more than happy that you concidered our staff friendly and helpful. If you have any advices how we could improve our services. please contact us. Best Regards, Klaudia Rachwalik Front Office Manager

About the Hotel 32 Kraków Old Town

Location ul. Zwierzyniecka 32, Krakow, 31-105

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A sauna, tour or ticket assistance, and dry cleaning/laundry services are also featured at Hotel 32 Kraków Old Town. This 3.5-star Krakow hotel is smoke free.

  • 1 building
  • 32 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Krakow Lobzow Station (3.9 km / 2.4 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel 32 Kraków Old Town offers 32 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Krakow hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Hotel 32 Kraków Old Town has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel 32 Kraków Old Town

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 45 for adults and PLN 45 for children (approximately)
  • Airport shuttle fee: PLN 95 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: PLN 80 per day(1476 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel 32 Kraków Old Town Krakow
  • 32 Kraków Old Town Krakow
  • 32 Kraków Old Town
  • Hotel 32 Kraków Old Town Hotel
  • Hotel 32 Kraków Old Town Krakow
  • Hotel 32 Kraków Old Town Hotel Krakow

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.