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4.5 out of 5

"The hotel is conveniently located minutes away from the main square and old town. It's bright, clean and very modern, with rooms on each floor styled ... " More

By a verified traveller on Tue 14 Nov 2017

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Premium Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed (Walk In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

Hotel Indigo Krakow - Old Town, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Royal Road. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy Polish cuisine while dining at Filipa 18
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Royal Road and 10 minutes on foot from Main Market Square
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Indigo Krakow - Old Town, an IHG Hotel ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Indigo Krakow - Old Town, an IHG Hotel

Everyone (2) Couples (2)
5 out of 5

Modern, clean and stylish

Pros: Location, decor, style.
Location: Very close to the Old Town and city centre and also very close to the shopping mall.
The hotel is conveniently located minutes away from the main square and old town. It's bright, clean and very modern, with rooms on each floor styled after different Polish painters. The decor in each room is unique and the beds are comfortable with a great shower and heated flooring in the bathroom. Breakfast was excellent and varied and staff are friendly and helpful. We will definitely stay here again if we visit Krakow.

Posted by , from London, UK on 14 Nov 2017

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4 out of 5
Homma toimi odotusten mukaisesti. Tilat olivat uudistetut ja palvelu oli ystävällistä.

Posted by on 24 Aug 2019

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Comment from Hotel Management

8 Sep 2019 by Patryk

Dear Guest, Thank you very much for the review. We hope that you will choose our Hotel, given the chance to visit Krakow again. Kind regards Indigo Staff

4 out of 5
Hyvä sijainti, siisti hotelli. Aamiainen ok. Loistavat sängyt ja ehdoton plussa että huoneessa oli kunnolliset pimennysverhot.

Posted by on 7 Aug 2019

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Comment from Hotel Management

8 Sep 2019 by Patryk

Dear Guest, Thank you very much for taking your time to write a few words about the stay. Your feedback is most appreciated and will help us to provide better service for you and our future Guests! Kind regards Indigo Staff

5 out of 5
Das Hotel liegt keine 5 Fussminuten vom Eingang der Altstadt entfernt. auch vom Hauptbahnhof ist das Hotel fussläugig innerhalb weniger Minuten erreichbar. Somit ist es ein idealer Ausgangspunkt zur Besichtigung dieser wunderschönen Stadt. Das Hotel ist sehr modern eingerichtet und das Personal ist sehr freundlich und zuvorkommend. Alles in allem verdient das Hotel das Prädikat sehr gut.

Posted by on 2 Apr 2018

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About the Hotel Indigo Krakow - Old Town, an IHG Hotel

Location Filipa 18, Kraków, 31-150

Property Features

Hotel Indigo Krakow - Old Town, an IHG Hotel offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 904 square feet (84 square metres) and includes conference space. A rooftop terrace, a library, and tour or ticket assistance are also featured at the business-friendly Hotel Indigo Krakow - Old Town, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. This 4-star Kraków hotel is smoke free.

  • 56 guestrooms or units
  • 7 levels
  • 904 sq ft of conference space
  • 84 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking reservations required

Transport

  • Train station: Kraków Główny Station (1.9 km / 1.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel Indigo Krakow - Old Town, an IHG Hotel offers 56 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Change of towels (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Filipa 18 – This restaurant specialises in Polish cuisine.

Late-night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing on site
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Hotel Indigo Krakow - Old Town, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 60.0 per night.

Pet Policy

  • Pets: PLN 60 per accommodation, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 1.80 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 80 per person
  • Airport shuttle fee: PLN 110 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 110 (one-way), (from 14 to 17 years old)
  • Nearby parking fee: PLN 60 per day (66 ft away)
  • Pet fee: PLN 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indigo Florian Gate
  • Indigo Krakow Florian Gate
  • Hotel Indigo Florian Gate
  • Hotel Indigo Krakow Old Town
  • Indigo Krakow Old Town, An Ihg
  • Hotel Indigo Krakow Old Town an IHG Hotel
  • Hotel Indigo Krakow - Old Town, an IHG Hotel Hotel
  • Hotel Indigo Krakow - Old Town, an IHG Hotel Kraków
  • Hotel Indigo Krakow - Old Town, an IHG Hotel Hotel Kraków

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.