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4.0 out of 5

"Noise from the next door room because the doors were really close, next door people have to wait to get into their room when you are locking/unlocking ... " More

By a verified traveller on Fri 10 Jan 2020

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Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£50* Per night/room 15 Aug - 16 Aug

Superior Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Hotel Rezydent's good location gets good marks from our customers. During your stay, you're just a quick walk from Main Market Square. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 3-star hotel has 59 rooms over 4 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, showers and hairdryers
  • Free WiFi
  • Enjoy Polish cuisine while dining at Chłopskie Jadło
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have good things to say about the accommodation for the spaciousness and nice bathrooms
  • Just a 4-minute walk from Main Market Square and 9 minutes on foot from Wawel Castle
  • Airport drop-off shuttle service available for a fee

Hotel Rezydent ratings based on 37 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Rezydent

Everyone (16) Couples (13) Family (4) Friends (1)
5 out of 5

Posted by on 27 Jan 2020

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Comment from Hotel Management

28 Jan 2020 by Joanna Grzesiak, Hotel Rezydent***

Dear Sir/Madam, thank you for your stay and nice feedback. It is nice to read that you enjoyed your stay and recommend our services. Looking foward for your next visit and regards,

3 out of 5
Noise from the next door room because the doors were really close, next door people have to wait to get into their room when you are locking/unlocking yours. Breakfast was amazing, it was arranged in a quaint next door cafe ‘Marmaloda’. Hotel’s location is amazing, literally at door step of the main square and Kebab shop next door for the late night snack. Staff was extremely polite and very helpful. All in all a good stay but the building layout is a bit dated and odd.

Posted by on 10 Jan 2020

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Comment from Hotel Management

13 Jan 2020 by Joanna Grzesiak, Rezydent*** hotel Manager

Dear Sir/Madam, thank you for your stay and feedback. The buildings in which the hotel is located belong to the monuments under the strict supervision of the conservator. Which means that no interference in their structure is possible. Therefore, the layout of the buildings is not typical, but we have made every effort to ensure that the adaptation of rooms is the most friendly to our guests. Looking foward for your next visit and regards,

5 out of 5
Very pleasant stay. Hotel facilities 5/5. Very clean and very warm as well. Would definatwly stay with them again. Very close to main square and loads of resturnytas near by.

Posted by on 30 Nov 2017

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Comment from Hotel Management

3 Dec 2017 by Joanna Grzesiak, Rezydent*** hotel Manager

Dear Sir/Madam, thank you for your stay and nice feedback. It is nice to read that you nejoyed your stay and recommend our services. Looking foward for your next visit and regards

5 out of 5

Nice Hotel just off to main square

Pros: Very central and large rooms.
Location: very central, square is on your doorstep, horse carriage rides, buggy tourist trips round Krakow. Lots of places to eat and drink, excursions plenty
Krakow is a beautiful city with lots to do. The hotel room was lovely, very spacious and breakfast was buffet style at Marmalade just a couple of doors from the hotel. The city offers lots of excursions and entertainment.

Posted by , from edinburgh on 20 Nov 2017

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Comment from Hotel Management

23 Nov 2017 by Joanna Grzesiak, Rezydent*** hotel Manager

Dear Sheona, thank you for your stay and nice feedback. It is nice to read that you enjoyed staying with us. Looking foward for your next visit and regards,

4 out of 5

Good city break

Excellent location though first floor at the front made the room very noisy, we did not ask for a move though quieter 2nd night. weekend was even louder, depends if you are a light sleeper. Breakfast was very good and served 7 - 10am. A few marks on the carpet if you looked.

Posted by on 7 Oct 2015

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4 out of 5

Great Location but

A great hotel well located with friendly staff however the same cannot be said anout the small sreturanr that is used to serve breakfast, little variety in the food and staff are dping you a favour by serbing you, needs serious attention!

Posted by on 3 Jul 2014

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4 out of 5
Loistava sijainti. Siistit, joskin vähän jo vanhat tilat.

Posted by on 22 Feb 2020

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Comment from Hotel Management

23 Feb 2020 by Joanna Grzesiak, Hotel Rezydent***

Dear Sir/Madam, thank you for your stay and nice feedback. It is nice to read that you enjoyed your stay and recommend our services. Looking foward for your next visit and regards,

3 out of 5
Tyynyt oli todella heikot ja vähän tunkkainen huone, muuten ok

Posted by on 18 Feb 2020

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Comment from Hotel Management

18 Feb 2020 by Joanna Grzesiak, Hotel Rezydent***

Dear Sir/Madam, Thank you for your stay and feedback. Each opinion is extreamly important to us. Looking foward for your next visit and regards,

4 out of 5

Posted by on 23 Dec 2019

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Comment from Hotel Management

23 Dec 2019 by Joanna Grzesiak, Rezydent*** hotel Manager

Dear Sir/Madam, Thank you for your stay and nice feedback. I am glad that you enjoyed your stay and recommend our services. Looking foward for your next visit and regards,

4 out of 5

Posted by on 18 Oct 2019

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Comment from Hotel Management

27 Oct 2019 by Joanna Grzesiak, Rezydent*** hotel Manager

Dear Sir/Madam, thank you for your stay and nice feedback. Each opinio is extreamly imporatnt to us as only this way we are able to improve our business. Best regards,

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hotel Rezydent. This 3-star Krakow hotel is smoke free.

  • 59 guestrooms or units
  • 4 levels
  • 3 buildings
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Krakow (KRK-John Paul II - Balice) (15.1 km / 9.4 mi)
  • Train station: Krakow Glowny Station (2.6 km / 1.6 mi)
  • Property shuttles: Airport drop-off

Room Amenities

Hotel Rezydent offers 59 forms of accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Krakow hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Cable channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Chłopskie Jadło – This restaurant specialises in Polish cuisine.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts credit cards and cash.

For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 30 for adults and PLN 30 for children (approximately)
  • Airport shuttle fee: PLN 100 per vehicle
  • Nearby parking fee: PLN 80 per day(1476 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Rezydent
  • Hotel Rezydent Krakow
  • Rezydent
  • Rezydent Krakow
  • Hotel Rezydent Hotel
  • Hotel Rezydent Krakow
  • Hotel Rezydent Hotel Krakow

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Hotel Rezydent offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.