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4.5 out of 5

"We chose this hotel due to location, price and reviews from previous guests. The hotel is fresh and new. The rooms are on the small size and the bath ... " More

By a verified traveller on Sun 22 Sep 2019

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Standard Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£39* Per night/room 2 Feb - 3 Feb

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Wawel Queen. During your stay, you're just a quick walk from Main Market Square. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 49 rooms. This property offers pet-friendly amenities, such as food and water bowls. All rooms offer free WiFi and LED TVs.

  • Air-conditioned rooms with LED TVs, minibars and room service
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Planty Park and Royal Road
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Wawel Queen ratings based on 8 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Wawel Queen

Everyone (3) Couples (5)
5 out of 5

Posted by on 28 Sep 2019

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3 out of 5
We chose this hotel due to location, price and reviews from previous guests. The hotel is fresh and new. The rooms are on the small size and the bathroom is rather a tight squeeze. Anyone above the average weight and height could struggle walking into the shower or using the toilet. Saying that, the rain shower is much appreciated. Toiletries in the bathroom were never replenished during the 3 nights I stayed there. In the room the bed mattress is very comfortable but the pillows aren't the best to sleep on. Breakfast was probably the best I've had during my stay in Poland. Plenty of options, even for vegetarians and all seemed fresh and nutritional. Every staff apart from the porter have an attitude problem and think highly of themselves. Not once I was asked how my stay was or if I needed help with my luggage to the room or if I needed a cab or to store my luggage upon checkout. It seems like one is got to ask without being offered first. Upon checking in I was not even offered a city map. One memorable incident was when I was in the lift to go down to the breakfast room, just as I was about to get out of the lift, a member of staff barged into the lift without letting people off the lift first. I will for sure come back to Krakow, but unfortunately won't be staying here again.

Posted by , from London, UK on 22 Sep 2019

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4 out of 5
Siitä en pitänyt, että huoneet yritettiin pitää kylminä (noin 20,0 - 20,5 astetta)! Ulkoa nollakelistä lenkin tehneenä olisi ollut mukava tulla lämpöiseen huoneeseen, mutta se ei onnistunut. Aina kun muutaman tunnin poissaolon jälkeen palasin huoneeseen, oli joku käynyt kääntämässä lämmön noin 20:een asteeseen. Hotelli oli äskettäin remontoitu onnistuneesti kauttaaltaan. Myös julkisivut oli ehostettu. Teki hienon vaikutelman varsinkin iltavalaistuksessa.

Posted by on 15 Dec 2019

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4 out of 5
Huoneen lämmitys oli hieman hankala säätää (ilmalämpöpumppu), kylpyhuone oli saavuttaessa melko viileä, mutta lattialämmitys lämmitti lattian parissa päivässä.

Posted by on 8 Dec 2019

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5 out of 5

Posted by on 25 Nov 2019

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5 out of 5
Siisti hyvän palvelun hotelli, hyvät ja rauhalliset huonneet

Posted by on 17 Nov 2019

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5 out of 5

Posted by on 19 Oct 2019

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5 out of 5
Erin omainen vanhaan taloon rakennettu moderni hotelli, lähellä vanhaa kaupunkia

Posted by on 15 Sep 2019

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Comment from Hotel Management

28 Sep 2019 by Joanna

Dear Sir/ Madam, Let me thank you for choosing to stay in Wawel Queen hotel and for sharing review with other travelers. Thank you very much for all positive words. We are most grateful for your recommendation ad we truly hope that we will be able to host you in Wawel Queen hotel in the near future. With kindes regards, Joanna Reception

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Wawel Queen. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Krakow hotel is smoke free.

  • 49 guestrooms or units
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Krakow Lobzow Station (4.3 km / 2.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Wawel Queen offers 49 forms of accommodation with minibars and a safe. LED televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Krakow hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Hotel Wawel Queen has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Handrails in stairways
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 AM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: PLN 50 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 33 lbs
  • Food and water bowls are available Service animals are exempt from fees.

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 60 for adults and PLN 60 for children (approximately)
  • Airport shuttle fee: PLN 100 per vehicle (one-way)
  • Self-parking fee: PLN 80 per night
  • Nearby parking fee: PLN 80 per day(328 ft away; open 24 hours)
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Wawel Queen Hotel
  • Hotel Wawel Queen Krakow
  • Hotel Wawel Queen Hotel Krakow

You should know

  • Hotel Wawel Queen offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.